Analyzing 9,863,3979.9M ReviewsFor 27,77127.8K Experts

Experts Reviews · Company report
Urban Lawn & Landscape logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Lawn & Landscape

Mint Hill, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 70 leaf removal services · 5.0★ from 83 Google reviews

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Report card

Percentile vs other leaf removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Lawn & Landscape is better than 100% of leaf removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Lawn & Landscape is better than 97% of leaf removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Lawn & Landscape is better than 99% of leaf removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Lawn & Landscape is better than 100% of leaf removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Lawn & Landscape is better than 100% of leaf removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Lawn & Landscape is better than —% of leaf removal services.–
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Reviews for your job

Customers hired Urban Lawn & Landscape for 8 kinds of job.

Urban Lawn & Landscape for rock landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Rock landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Rock landscaping”

SaketLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

David and his team were great to have at our property. His work was excellent and we’re happy with his level of communication and execution. I would absolutely use again.

Reasonable priceStone landscapingWalkway landscapingRock landscaping
AUTO2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Recommend, professional service

Reasonable priceStone landscapingWalkway landscapingLandscape design construction
MicahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was very impressed with David from start to finish. He was easy to communicate with, had a fair price, and did high-quality work. He completed a large patio with surrounding flower beds and nearby pergola in just over a week. Several times, he had good design suggestions that we agreed to and we are glad we did.…

Reasonable priceStone landscapingRock landscapingPatio design
Villy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hands down best company if ever worked with, amazing pricing, and response time is incredible, very happy with the results

Great priceStone landscapingWalkway landscapingConcrete masonry
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing experience with Urban Lawn & Landscape. Professional, reliable, and top-quality work. He knows his craft and takes pride in what he does. Highly recommend!

Great priceStone landscapingLandscape design constructionRock landscaping
Bogdan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great communication, and very professional results, would highly recommend.

Stone landscapingWalkway landscapingLandscape design construction
DannyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amazing service! David and his crew built a beautiful retaining wall and a property fence. I couldn’t be more excited to transform my backyard. I already got on his schedule to sod my entire property and maintain it weekly. It’s a one stop shop. I don’t have to hire three different company and deal with the stress!

Customer photo from Danny's reviewCustomer photo from Danny's reviewCustomer photo from Danny's review
Concrete masonryRock landscapingStone landscaping

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn landscaping10—
Stone landscaping10—
Lawn care9—
Landscape design construction7—
Grass seeding7—
Rock landscaping7—
Yard landscaping6—
Grading & resloping6—

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