Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.98
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 117
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 98 Google reviews tagged “Ant extermination” · showing 20

A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Josh was great, very attentive and polite!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very responsive and friendly, reasonably priced too. I manage a few properties and when comparing to other pest control services these guys have a better range of services with better prices and customer service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

CJ was so friendly and polite and patient. He answered all my questions and gave me instructions on what to do next. I will recommend Urban Texas Pest Control to anyone needing pest control services.

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
James5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional service by CJ on my invasion of fire ants, crazy ants, pharaoh ants, sugar ants and more. The lady at the office is very helpful in getting an appointment set up. Everything seems sufficient and thorough. Thank you Urban Texas!

Paid $120–140Reasonable priceAnt extermination
Emilio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great experience

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
Felix3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a tech named Joshua and he treated my home like his own. Answered all the questions I had and gave me more information about what would help my ant problem. He also took the time and made sure to locate different area to learn the layout of the problem so I could continue monitoring.. I would definitely…

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBee extermination
MeganLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional service

Paid $140–160Great priceTermite inspectionAnt extermination
MelissaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

So far so good. Urban Texas got me on the schedule when it was convenient for me. Their tech CJ was thorough and did a great job both inside and outside.

Paid $140–160Reasonable priceAnt extermination
Louie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome place dealing with Josh kimball is a breeze friendly knowledgeable and alternative solutions if one can’t work he will find a way to get it done

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
ThaddeusLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

CJ came out and completed a visual inspection of my home. He determined the cause of my ant issue stemmed from a tree located near by. He was very knowledgeable and professional. I would definitely recommend him is you have any pest control needs.

Paid $40–60Reasonable priceAnt extermination
theresaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

URBAN Texas, Thanks for sending us Dominic. He made us feel much better and that we are going to solve this. He was a great tech and really cared. Made my Mom feel better. Day 2 and putting out new traps they are doing the job after your spray. Thanks so much for the attention to detail and review of issue to help make a solve between us.

Paid $100–120Cockroach exterminationAnt extermination
HollyAla11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua did an amazing job with our service! He was very informative and showed great care not only towards his job but also towards my pets and family which was amazing and won my business!

Paid $100–120Great priceHornet & wasp exterminationAnt extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THE BEST company in San Antonio for pest control. Never an issue with service, customer service, payment or timing of arrival.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Cynthia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joshua Kimball , hit the ground running, he sprayed for spiders and bugs, removed our wasp nests and fire ants , Joshua is very friendly and thorough.

Great priceHornet & wasp exterminationMosquito exterminationBug & insect extermination
Dina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CJ was very helpful and professional. Educated me on the processes with confidence, which instilled confidence in me in what he was doing. So appreciative that he cared about our well being.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Jose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua did a great job at taking care of all the pests at my home. He also provided a detailed report of all the things he did and the types of pests he treated. He was very detailed and meticulous in treating around the house. Highly recommend Urban Texas Pest Control.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Sammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Luis was very responsive and informative from start to finish! Excellent customer service!!

General pest inspectionCockroach exterminationAnt extermination
Tyrone7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had CJ as tech and he was very professional and explained everything done. Punctual and communicated throughout.

Paid $100–120Great priceGeneral pest inspectionAnt extermination
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joshua was super friendly and made the process so easy and quick. I would recommend him!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
dave12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On time...professional work..explained the process and answered all my questions...great job..no cost..part of my service contract..called on Tuesday..work done on Wednesday

Paid $1–20Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination

Show more ant extermination reviews (78 more) →

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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