Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for bee extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bee extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Bee extermination”

Felix3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a tech named Joshua and he treated my home like his own. Answered all the questions I had and gave me more information about what would help my ant problem. He also took the time and made sure to locate different area to learn the layout of the problem so I could continue monitoring.. I would definitely…

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBee extermination
Louie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome place dealing with Josh kimball is a breeze friendly knowledgeable and alternative solutions if one can’t work he will find a way to get it done

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
NelsonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule appointments, no hidden fees, and quick communication

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
JeffLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job, on time, thorough, courteous and professional. Excellent service always. Explains all services completely.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
PattyLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joshua did an outstanding job servicing our duplex! He was professional, courteous, and extremely thorough from start to finish. He took the time to inspect the entire property, addressed our wasp concerns, explained what he was doing, and made sure every area was properly treated. It's refreshing to have a…

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jime&Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you Joshua kimball, very amazing on communicating Explained everything that he was going to do and what he did thank you for that very much. Really appreciate that.

Great priceHornet & wasp exterminationTermite inspectionTermite extermination
evLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Experienced and great with communication. Joshua is always very detailed and very thorough. Great customer service from Tina as well.

Paid $120–140Great priceHornet & wasp exterminationGeneral pest inspectionBee extermination
DanielLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Wow. These guys took their time inside and out. We have scorpions weekly inside the home and the occasional red headed centipede. So good treatments is important to us. They spared no critter with the generous amount of product used. Highly recommended.

Paid $180–200Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
ALBERT3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Prompt, precise, and professional not to mention priced well. Very good service and customer service. We appreciate and promote local and family owned businesses who do take pride in providing quality service as Urban Pest Control has done for us the past two years.

Paid $40–60Reasonable priceHornet & wasp exterminationGeneral pest inspectionBee extermination
Tamara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joshua came out today for a pest control service that we really needed, and he did a great job. He was on time, super thorough, explained everything, and worked quickly — which I appreciated the most. They’ve also been really flexible with scheduling, and showed up right when I asked this morning. I’d definitely recommend their service!

Not sureHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jasmin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I received great customer service from CJ with Urban Pest Control. He was timely, efficient, reliable, professional, and kind. Booking my appointment was also a great experience. If you are looking for pest control services I highly recommend Urban Pest Control.

Paid $120–140Reasonable priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
Annalisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ along with the office staff have been nothing short of amazing! Working with my schedule and seeing to problem areas in my yard and the nests it holds. I have very young children that love to be outside and trust Urban TX To take care of the pests and trust my kids will be safe outside after the yard is sprayed.…

Paid $100–120Reasonable priceHornet & wasp exterminationMosquito exterminationBee extermination
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ Peterson with Urban Texas Pest Control was professional, knowledgeable, and thorough. He took the time to explain everything and made sure all concerns were addressed. Great service from someone who truly cares highly recommend!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Texas Urban is amazing. No issues when needing a touch up and always stays on time with scheduling the quarterly sprays. Joshua is a great! Placing ant bait, spray, and dust for the wasps! Give it a try!

Great priceHornet & wasp exterminationSpider exterminationBee extermination
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceFlea & mite exterminationGeneral pest inspectionBee extermination
Jan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $80–100Not sureHornet & wasp exterminationRodent exterminationSpider extermination

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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