Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 119
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 125 Google reviews tagged “Bug & insect extermination” · showing 40

Brent13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great efficient service! Checked all areas for issue and throughly treated.

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Giovanni2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

CJ was super fast and friendly!

Paid $80–100Reasonable priceBug & insect extermination
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional and knowledgeable thank you works well with customers. Always able to speak with someone. Safety for people and animals is their concern so any questions or suggestions is always tended to

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Josh was great, very attentive and polite!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very responsive and friendly, reasonably priced too. I manage a few properties and when comparing to other pest control services these guys have a better range of services with better prices and customer service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Emilio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great experience

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
Louie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome place dealing with Josh kimball is a breeze friendly knowledgeable and alternative solutions if one can’t work he will find a way to get it done

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great company and great service. Helpful in answering questions. I would recommend Urban Texas pest control to anyone.

Great priceMosquito exterminationBug & insect extermination
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THE BEST company in San Antonio for pest control. Never an issue with service, customer service, payment or timing of arrival.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Cynthia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joshua Kimball , hit the ground running, he sprayed for spiders and bugs, removed our wasp nests and fire ants , Joshua is very friendly and thorough.

Great priceHornet & wasp exterminationMosquito exterminationBug & insect extermination
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

C.J. of Urban Texas provided exceptional service! Extremely professional and polite! He’s done the absolute most thorough job ever! I sincerely appreciate their services!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
tLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis was very professional explained things thoroughly for any questions I had. He did a full service and I really appreciated the fact that he had shoe coverings when inside the house that was great!!! I look forward to my continued business with your company.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Mar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Luis V. did an excellent and thorough job of spraying the outside and inside of my house! I appreciated the time and expert advice he gave me in how to best treat my home. Thank you Luis!

Paid $140–160Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Dina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CJ was very helpful and professional. Educated me on the processes with confidence, which instilled confidence in me in what he was doing. So appreciative that he cared about our well being.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
TracyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had several pest control companies come out and provide quotes, and Urban Pest Control was by far the best choice! Their pricing was reasonable, the process was easy, and they were very professional from the beginning. CJ came out today to complete our service, and he was awesome! He was friendly, knowledgeable,…

Great priceTermite inspectionTermite exterminationSpider extermination
George11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis was the technician that arrived at our house. He was really great in explaining what he was going to do. He knocked down the wasps nests, sprayed inside, garage, outside in the yard and around the house. Really appreciate him being so through. Thank you so much Luis.

Paid $80–100Reasonable priceHornet & wasp exterminationMosquito exterminationCockroach extermination
Jose8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Joshua did a great job at taking care of all the pests at my home. He also provided a detailed report of all the things he did and the types of pests he treated. He was very detailed and meticulous in treating around the house. Highly recommend Urban Texas Pest Control.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Machell5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I would highly recommend this company. Joshua was very thorough and explained everything in detail. He did not rush through the process like other companies do. I 100% recommend urban pest control.

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Just wanted to give a quick shout out to Joshua! He did our service today and before he did, he broke down how he was going to help us get rid of the ants, spiders and other unwanted guests. Thank you for your help today sir!

Bug & insect extermination
Sherry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

CJ was very informative. He answered all my questions regarding the treatment. He was respectful and kind. He was punctual and did a great job!

Paid $140–160Great priceBug & insect extermination
NelsonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule appointments, no hidden fees, and quick communication

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Mark9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

CJ was great. Answered all of my questions. Did a thorough job

Paid $100–120Reasonable priceBug & insect exterminationAnt extermination
C4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

CJ at Urban Texas pest control provided great service! Thank you!

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
JeffLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job, on time, thorough, courteous and professional. Excellent service always. Explains all services completely.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always kind and have never had any issues the 2 years we have used Urban Texas Pest Control!

Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

CJ was very respectful, careful, efficient but thorough. He texted me to let me know he was on his way. Once I showed him the layout and the additional office in the back, he began immediately. It was my initial appointment and I was not disappointed. When I initially called for a quote, I knew immediately I wanted…

Paid $100–120Great priceSpider exterminationBug & insect extermination
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joshua did great today, very knowledgeable and helpful! **all treated areas** - Treated both interior and exterior areas & window sills for general pests. - Removed reachable webs. - Treated valve controls and water meter boxes. - Treated weep holes and/or vents. - Treated expansion joints. Expect dying earwigs,…

Paid $80–100Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
PattyLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joshua did an outstanding job servicing our duplex! He was professional, courteous, and extremely thorough from start to finish. He took the time to inspect the entire property, addressed our wasp concerns, explained what he was doing, and made sure every area was properly treated. It's refreshing to have a…

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cj came by and took care of me this morning. Nice that folks show up when they’re scheduled. He did an initial spraying. I’ve had bad luck with pest control companies, but this business has great reviews. Fingers crossed on the initial treatment, but took his time and sprayed around area. Looking forward to having…

Paid $100–120Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Brad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great professional service! Excellent technician! Very knowledgeable and thorough. Thank you!

Hornet & wasp exterminationGeneral pest inspectionBug & insect extermination
SRLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

May 2026: I wish I could do a review every time Urban Texas Pest Control come out (every 3 mo). They really go above and beyond. When it rains the bugs get bad!!! And when they do, I know I can count on them to come out. They stand behind their work. Which so many companies don't now a day. Thank you again to all at…

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
DougLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Technician showed on time. Answered all our questions.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jimmy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome. In and out, covered all my concerns!

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
Marcos7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Very good job

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
S.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I highly recommend Urban TX Pest Control! I have tried a couple of different companies in the past and will be staying with Urban TX due to their excellent customer service and responsiveness.

Paid $100–120Great priceGeneral pest inspectionBug & insect extermination
Vince15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Thanks for providing such great customer service and pest prevention services for my home. Very much appreciated!! Very professional and on time!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination+ Responsiveness+ Professionalism+ Value
LorenzoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I use to suffer from tons of roaches bcoz of my old place that had roaches everywhere, since then I have bought a home and brought several eggs im assuming, bcoz I had them here, since I met the people of Urban Pest Control they have been servicing my home and I am 99% clean and free of roaches bees scorpions and…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Joanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and thorough. Very happy with the service.

Paid $120–140Reasonable priceGeneral pest inspectionBug & insect extermination
D.9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Have been using Urban Texas Pest Control for about 2 years now. Haven't had any issues. Joshua is a great service provider and is very knowledgeable about bugs. Would highly recommend!!

Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
TeriLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is my 3rd quarterly service with Urban Pest Control, and each time was great! Super professional, always on time, and CJ goes anice & beyond to educate if you’re having a special problem. Also he did not try to sell me a service I didn’t need (treating carpenter ants inside the wall), which I consider to be…

Paid $140–160Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination

Show more bug & insect extermination reviews (85 more) →

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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