Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for cockroach extermination

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Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Cockroach extermination” · showing 20

Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dominic was very friendly and informative of the services he was providing for the day.

Cockroach extermination
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional and knowledgeable thank you works well with customers. Always able to speak with someone. Safety for people and animals is their concern so any questions or suggestions is always tended to

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very responsive and friendly, reasonably priced too. I manage a few properties and when comparing to other pest control services these guys have a better range of services with better prices and customer service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Emilio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great experience

Paid $100–120Reasonable priceHornet & wasp exterminationCockroach exterminationBug & insect extermination
theresaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

URBAN Texas, Thanks for sending us Dominic. He made us feel much better and that we are going to solve this. He was a great tech and really cared. Made my Mom feel better. Day 2 and putting out new traps they are doing the job after your spray. Thanks so much for the attention to detail and review of issue to help make a solve between us.

Paid $100–120Cockroach exterminationAnt extermination
Mar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Luis V. did an excellent and thorough job of spraying the outside and inside of my house! I appreciated the time and expert advice he gave me in how to best treat my home. Thank you Luis!

Paid $140–160Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
George11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis was the technician that arrived at our house. He was really great in explaining what he was going to do. He knocked down the wasps nests, sprayed inside, garage, outside in the yard and around the house. Really appreciate him being so through. Thank you so much Luis.

Paid $80–100Reasonable priceHornet & wasp exterminationMosquito exterminationCockroach extermination
Joni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

If I could give him 10 stars I would so 5 will do. Very professional, quality service and didn’t leave without asking if there was anything else he could help me with. Excellent job!

General pest inspectionCockroach extermination
Sammy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Luis was very responsive and informative from start to finish! Excellent customer service!!

General pest inspectionCockroach exterminationAnt extermination
NelsonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule appointments, no hidden fees, and quick communication

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
dave12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On time...professional work..explained the process and answered all my questions...great job..no cost..part of my service contract..called on Tuesday..work done on Wednesday

Paid $1–20Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
JeffLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job, on time, thorough, courteous and professional. Excellent service always. Explains all services completely.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time, quick work, and a pleasant experience

Cockroach extermination
B.Local Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I just had Urban Texas Pest Control do the first of three treatments to get rid of roaches in my home. Luis Villarreal arrived at the time appointed. After a walk-through, he carefully explained what he was going to do, he performed the service, and he gave instructions for reentering the house. All-in-all, a…

Cockroach extermination
PattyLocal Guide · 166 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Joshua did an outstanding job servicing our duplex! He was professional, courteous, and extremely thorough from start to finish. He took the time to inspect the entire property, addressed our wasp concerns, explained what he was doing, and made sure every area was properly treated. It's refreshing to have a…

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Christa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Luis Villanueva was absolutely amazing! We had a serious problem, and his treatment made a huge difference. He was professional, knowledgeable, and took the time to explain everything and answer all of our questions. We truly appreciate his hard work and dedication to solving the issue. It's such a relief to finally…

Paid $80–100Great priceCockroach extermination
SRLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

May 2026: I wish I could do a review every time Urban Texas Pest Control come out (every 3 mo). They really go above and beyond. When it rains the bugs get bad!!! And when they do, I know I can count on them to come out. They stand behind their work. Which so many companies don't now a day. Thank you again to all at…

Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Jimmy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Awesome. In and out, covered all my concerns!

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspectionCockroach extermination
LorenzoLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I use to suffer from tons of roaches bcoz of my old place that had roaches everywhere, since then I have bought a home and brought several eggs im assuming, bcoz I had them here, since I met the people of Urban Pest Control they have been servicing my home and I am 99% clean and free of roaches bees scorpions and…

Paid $80–100Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Luis was very courteous and professional. Great customer service.

Paid $120–140Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination

Show more cockroach extermination reviews (29 more) →

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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