Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.169
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$124
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 135
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 169 Google reviews tagged “General pest inspection” · showing 20

Brent13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great efficient service! Checked all areas for issue and throughly treated.

Paid $100–120Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very professional and knowledgeable thank you works well with customers. Always able to speak with someone. Safety for people and animals is their concern so any questions or suggestions is always tended to

Paid $80–100Reasonable priceFlea & mite exterminationGeneral pest inspectionCockroach extermination
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Josh was great, very attentive and polite!

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joshua came out and was so friendly and extremely knowledgeable!! He provided wonderful service to our new home, look forward to their continued service :)

Paid $80–100Great priceSpider exterminationGeneral pest inspection
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very responsive and friendly, reasonably priced too. I manage a few properties and when comparing to other pest control services these guys have a better range of services with better prices and customer service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Caroline3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

CJ was so friendly and polite and patient. He answered all my questions and gave me instructions on what to do next. I will recommend Urban Texas Pest Control to anyone needing pest control services.

Paid $100–120Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
lerue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

CJ did an excellent job providing pest control service today. He was very friendly, courteous and professional. I highly recommend using this company for pest control services.

Great priceGeneral pest inspection
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dominic was excellent! Urban Pest Control are always on time, professional and knowledgeable ! Highly recommend them! Reasonably priced too! Ask for Tina to schedule your appt, she’s great!

General pest inspection
Felix3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had a tech named Joshua and he treated my home like his own. Answered all the questions I had and gave me more information about what would help my ant problem. He also took the time and made sure to locate different area to learn the layout of the problem so I could continue monitoring.. I would definitely…

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBee extermination
Louie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome place dealing with Josh kimball is a breeze friendly knowledgeable and alternative solutions if one can’t work he will find a way to get it done

Paid $80–100Great priceHornet & wasp exterminationGeneral pest inspectionMosquito extermination
Adrian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dominic with Urban Pest Control is by far the best personalized service we’ve had. Congratulations on how you operate this family business!!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspection
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joshua was very professional and informative. He did an excellent job with our pest control service. I would highly recommend.

Great priceGeneral pest inspection
Nana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent pest control service! CJ was professional, friendly, and arrived right on time. He took the time to explain everything clearly, addressed the problem thoroughly, and made sure I was satisfied with the service. I really appreciated his attention to detail and great customer service. I highly recommend them…

Paid $80–100Great priceGeneral pest inspection
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

THE BEST company in San Antonio for pest control. Never an issue with service, customer service, payment or timing of arrival.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Sandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

C.J. of Urban Texas provided exceptional service! Extremely professional and polite! He’s done the absolute most thorough job ever! I sincerely appreciate their services!

Paid $40–60Great priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
RodrigoLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service! Always on time and happy with the customer service

Paid $80–100Reasonable priceGeneral pest inspection
tLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis was very professional explained things thoroughly for any questions I had. He did a full service and I really appreciated the fact that he had shoe coverings when inside the house that was great!!! I look forward to my continued business with your company.

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Mar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Luis V. did an excellent and thorough job of spraying the outside and inside of my house! I appreciated the time and expert advice he gave me in how to best treat my home. Thank you Luis!

Paid $140–160Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Dina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CJ was very helpful and professional. Educated me on the processes with confidence, which instilled confidence in me in what he was doing. So appreciative that he cared about our well being.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
TracyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had several pest control companies come out and provide quotes, and Urban Pest Control was by far the best choice! Their pricing was reasonable, the process was easy, and they were very professional from the beginning. CJ came out today to complete our service, and he was awesome! He was friendly, knowledgeable,…

Great priceTermite inspectionTermite exterminationSpider extermination

Show more general pest inspection reviews (149 more) →

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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