Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#57 / 123

All 11 Google reviews tagged “Home inspection”

DariusLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Josh K. provided excellent customer service and took care of other highlighted areas of concerns. Highly recommend!

Home inspectionSpider exterminationGeneral pest inspection
RhondaLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

JP tool his time to make sure he covered every area on our property!! Pest will be gone soon!! Very happy with my service and price for continued service. We had Joshua out for the next service and he did a great job as well. Finally a company that can get rid of spiders!!

Home inspectionRodent exterminationGeneral pest inspection
anna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They were amazing! They got everything done very quickly and very respectful and kind. JP was very efficient and payed closed attention to detail to help get rid of our wasp nests!

Home inspectionHornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Katie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Can’t say enough good things about Kember, CJ and the UT pest control! Always responsive and always on time. Highly recommend.

Home inspectionGeneral pest inspectionBug & insect extermination+ Responsiveness+ Punctuality+ Quality
DonataLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

CJ and Josh are amazing. He listened to my concerns and took care of everything. Thank you for always being wonderful on every visit.

Home inspection+ Responsiveness+ Punctuality+ Quality
LeahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I am new to the SA area, and Mathias was servicing my neighbors yard. I asked him what he was doing, and he preceded to sell me on the service. I agreed, and he came back on Saturday took care of my home. He is very knowledgeable, and even took care of a huge fire ant nest on the side of my house. Very…

Flea & mite exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
ASan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can’t remember the last time I opened the door to a salesman and actually paid for a service. Mathias pitched a great a plan and provided an even better execution. I was dealing with an ongoing spider and roach issue mainly and had little success with other local pest controls companies. Urban Pest Control took…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
JesseLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hey guys I've had some bad experiences with some exterminating companies but Urban Pest Control has been awesome. From their front office to their technicians they are attentive, professional and down-to-earth. They will also work with you on payment arrangements if needed.

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
StephenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company! Awesome to deal with. Prompt, knowledgeable, and experienced.

Home inspection
Jasmine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are first time home owners and had questions on preventative treatments for our home. Coincidentally, CJ had stopped by and left a flyer and when we got home we gave him a call. He was very reliable, friendly and knowledgeable about the different treatments that were recommended and even explained what we could…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jackie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHome inspection

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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