Analyzing 7,359,8727.4M ReviewsFor 20,84320.8K Experts

Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$73–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#61 / 148
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Rodent extermination” · showing 20

Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very responsive and friendly, reasonably priced too. I manage a few properties and when comparing to other pest control services these guys have a better range of services with better prices and customer service.

Paid $40–60Great priceHornet & wasp exterminationRodent exterminationTermite inspection
Maria8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have been serviced for several years with this company, they are always on time .CJ does a fantastic job, he doesn't cut corners 👏 makes sure we don't get any San Antonio outside creatures in our home. Keeps my yard spider free, cause I have a dog 🐕 so we need to keep her safe.

Customer photo from Maria's review
Paid $60–80Reasonable priceHornet & wasp exterminationRodent extermination
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Urban Pest Control are great. We have used them for over a year. They come out every 3 months and we never have issues with pest. I had a large wasp nest and without me asking they removed it for us. Their staff are like family - we trust them in our home. Shout out to CJ our person who comes out to do the work.

Reasonable priceRodent extermination
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick, on time, and effective. Pet friendly as well.

Great priceRodent extermination
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

CJ was excellent. He was very respectful of my home, kind, knowledgeable and patient with me allowing me to ask as many questions as I needed. The experience I have had thus far with Urban Texas Pest Control has been absolutely fantastic. I can’t say enough great things about CJ and the company! Absolutely will be…

Paid $40–60Great priceRodent extermination
Raul10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Reached out to this company and they were able to schedule my property right away for service. Joshua Kimball kept me informed every step of the way as I wasn't able to be present for the service. Overall they were quick and informative. Thanks again.

Reasonable priceRodent extermination
NelsonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy to schedule appointments, no hidden fees, and quick communication

Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
KatieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

CJ was helpful, quick, and efficient!

Hornet & wasp exterminationRodent extermination
Dee9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

He was very polite educational and did an amazing job

Hornet & wasp exterminationRodent extermination
AnnaMarieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Urban Pest Control offers unbeatable prices and exceptional service. It’s refreshing to work with a company you can trust. I have been with them for nearly four and appreciate their professionalism and reliability—no worries about uncomfortable situations or security concerns. Highly recommended!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cyndi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

CJ did an awesome job of spraying the inside and outside of our house. The company service was less than a week to come out and give us a quote and spray.

Paid $200+Not sureRodent exterminationTermite inspectionTermite extermination
DougLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Technician showed on time. Answered all our questions.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
DJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Joshua was amazing, very friendly and patient with us

Paid $120–140Great priceRodent exterminationTermite inspectionSpider extermination
Marcos7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Very good job

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationBug & insect extermination
douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Great job

Paid $40–60Great priceHornet & wasp exterminationRodent extermination
MattLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best of the best! Great service, great people, and great value! They service our commercial properties in San Antonio!

Reasonable priceRodent exterminationTermite extermination
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Luis did a great job!

Paid $180–200Great priceRodent exterminationBug & insect extermination
Caleb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Joshua Stopped by today to check the traps and bait box for the rodent issue we were having. He was very professional and helpful with advice for future rodent issues if they were to come up.

Rodent extermination
JustinLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

CJ and Urban Texas Pest control are great. Appreciate the great service, knowledgeable information and not pushing services we dont need.

Great priceRodent extermination
BLAS11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Today was my first service with Urban Texas Pest Control and Joshua the representative was very professional and knowledgeable about what type of service he was providing. As of now, I am very happy with them and Joshua and Urban Texas Pest Control service.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection

Show more rodent extermination reviews (16 more) →

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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