Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
Urban Texas Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Urban Texas Pest Control

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 186 wildlife removal services · 5.0★ from 801 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urban Texas Pest Control is better than 98% of wildlife removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urban Texas Pest Control is better than 99% of wildlife removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urban Texas Pest Control is better than 100% of wildlife removal services.A
100

Reviews for your job

Customers hired Urban Texas Pest Control for 8 kinds of job.

Urban Texas Pest Control for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Termite extermination”

TracyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had several pest control companies come out and provide quotes, and Urban Pest Control was by far the best choice! Their pricing was reasonable, the process was easy, and they were very professional from the beginning. CJ came out today to complete our service, and he was awesome! He was friendly, knowledgeable,…

Great priceTermite inspectionTermite exterminationSpider extermination
Cyndi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

CJ did an awesome job of spraying the inside and outside of our house. The company service was less than a week to come out and give us a quote and spray.

Paid $200+Not sureRodent exterminationTermite inspectionTermite extermination
kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Urban Pest control is absolutely the best!

Termite inspectionTermite extermination
MattLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best of the best! Great service, great people, and great value! They service our commercial properties in San Antonio!

Reasonable priceRodent exterminationTermite extermination
Levy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service on time Friendly and professional, without killing your pocket.

Paid $100–120Reasonable priceTermite inspectionTermite extermination
Jime&Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you Joshua kimball, very amazing on communicating Explained everything that he was going to do and what he did thank you for that very much. Really appreciate that.

Great priceHornet & wasp exterminationTermite inspectionTermite extermination
BLAS11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Today was my first service with Urban Texas Pest Control and Joshua the representative was very professional and knowledgeable about what type of service he was providing. As of now, I am very happy with them and Joshua and Urban Texas Pest Control service.

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationTermite inspection
Ian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

CJ was very professional and helpful. Recommend the correct treatment and was able to complete in a very timely manner. This is the second time we have used Urban and we are very pleased with the level of service and quality. We would definitely recommend and used them again in the future.

Great priceTermite extermination
Gonzos10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

CJ our tech and Tina at the office have been amazing through our entire process with them. Knowledgable and kind, this team knows their stuff and have helped us greatly in our termite adventure. You will not be disappointed with this team....and most important, we love supporting our local businesses!

Paid $100–120Reasonable priceTermite inspectionTermite extermination
KimberlyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ is awesome he explains any concern and also is very informative about our home . This is the best service I have received since using pest control over the years

Termite exterminationFlea & mite exterminationGeneral pest inspection
Katelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very quick communication, extremely professional and knowledgeable! CJ came out to inspect the house and gave me a quick run down of the game plan for treatment - the house was scheduled within a week of the initial inspection. Mrs. Tina was simply fantastic - very personable and you can tell she has a true heart of…

Paid $200+Great priceTermite inspectionTermite extermination
kalyan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

CJ is professional and I always good results after every service.

Termite inspectionTermite exterminationSpider extermination+ Punctuality+ Professionalism
LeahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I am new to the SA area, and Mathias was servicing my neighbors yard. I asked him what he was doing, and he preceded to sell me on the service. I agreed, and he came back on Saturday took care of my home. He is very knowledgeable, and even took care of a huge fire ant nest on the side of my house. Very…

Flea & mite exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Urban Texas Pest Control was great to work with. They were friendly, professional from beginning to end, quick and courteous throughout. Next time I need pest control they will be my first call.

Termite extermination+ Responsiveness+ Punctuality+ Quality

Price

$101-4% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 47%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection169$63–$124
Hornet & wasp extermination131$81–$246
Bug & insect extermination125$73–$136
Ant extermination98$76–$246
Spider extermination72$56–$131
Cockroach extermination49$83–$214
Rodent extermination35$73–$323
Mosquito extermination33$66–$108

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