Experts Reviews · Company report
Urbane Beauty Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Urbane Beauty Co.

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 248 Google reviews

Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urbane Beauty Co. is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urbane Beauty Co. is better than 91% of hair removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urbane Beauty Co. is better than 90% of hair removal services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urbane Beauty Co. is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urbane Beauty Co. is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urbane Beauty Co. is better than 79% of hair removal services.B
79

Reviews for your job

Customers hired Urbane Beauty Co. for 8 kinds of job.

Urbane Beauty Co. for microblading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Microblading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 39 Google reviews tagged “Microblading”

Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ashley is an artist and does phenomenal work! Medical suite is very clean and neat and staff are all professional and friendly. I drive 4 hours round-trip to see her and would not go anywhere else!

Reasonable pricePermanent lip makeupLip fillersMicroblading
Diana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Truly love going to Urbane, always such a lovely experience. Ashley is well educated in what she does and has masterful hands. It’s exciting to try different treatments when you have full trust in the person performing them along with the confidence that they will do right by you.

Dysport treatmentLaser hair removalLip fillers
Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Becc is amazing!!! I couldn't be happier with my eyebrows!!! They look so natural. Becca is a sweetheart too. Would highly recommend to anyone!

Microblading
Kira11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley is the best of the best! Every service I have had with her has been incredible. Not only is she highly skilled at her craft but she takes time and attention to each of her clients to tailor an individual plan that fits their needs and can create such beauty without making someone look unnatural. Her attention…

Dysport treatmentLip fillersMicroblading
Anne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this place! Very professional. I have been to many lash and brow artists in the area and Becca is the best! She is very professional and does beautiful work. I am never disappointed, She has done lashes, brows and eyeliner for me and I am very grateful. I will be going back :)

DermaplaningEyelash enhancementsEyelash extensions
Denette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend this business. Ashley is amazing. The staff is friendly and personable, the studio itself is elegant and well kept, but most importantly I couldn’t be happier with my results. Ashley was so patient with me and the many revisions i requested to get the drafted shape down to exactly what I was…

Microblading
Tiffany11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ashley is a warm and knowledgeable RN. She knows her product lines inside and out and can ease any questions or concerns. She takes the time to listen to your goals and problem areas and suggests solutions, keeping you informed every step of the way, so nothing is a surprise. Jess is also a top notch professional.…

EyebrowsPermanent lip makeupMicroblading
Jacklynn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

100% recommend this place. Ashley does amazing work with lips, Botox and microblading. She has me hooked now and I will continue to go back to her. She makes everything look so natural and makes you feel so comfortable throughout the whole process.

Permanent lip makeupMicrobladingService not listed
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been seeing Becca at Urbane Brows and Beauty for my eyelash extensions for almost a year now. ALL of the staff has always been so friendly and nice ! Their business is always clean and such a warming place to walk into !! They have so many services they provide and they really are the best of the best ! Becca…

EyebrowsEyelash enhancementsEyeliners+ Cleanliness+ Quality+ Professionalism
Patti5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Urbane beauty co is the place to go for amazing brows! Ashley Austin is amazing with her attention to detail and everyone there is super friendly and personable. Their new location is great! Easy to get to and super clean. I can’t wait to go back to check out some of their other services! Definitely ⭐️⭐️⭐️⭐️⭐️

EyebrowsMicroblading+ Punctuality+ Cleanliness+ Quality
Kristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I took a micro blading class at Urbane Brow and Beauty with Ashley and it was absolutely amazing experience. Our class size was small allowing Ashley to give us one on one instruction from start to finish. Not only did she review the basic fundamentals of micro blading but also taught business and marketing tips.…

Microblading+ Quality+ Professionalism+ Value
Dayanamai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Took Ashley’s class about almost a week ago , very professional she goes through every detail there is to know about microblading .. great team urbane ! Thank you for everything !

Microblading+ Professionalism
Brittni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took Ashley’s Vermont Microblading Course in June. I was hesitant to take a course like this but I left feeling extremely confident in getting into the Permanent makeup field. Ashley is an amazing teacher, she’s incredibly knowledgeable and it shows. Her background in nursing gave me an added sense of security. I…

Microblading+ Punctuality+ Cleanliness+ Quality
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley is amazing! All the girls are! I felt like I was there only client. Even during the aftercare the girls helped me and were very kind! I highly recommend Ashley! I just love my brows!!!

MicrobladingMicroshading+ Cleanliness+ Professionalism
Kathy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Love Ashley and Urbane Brows and Beauty! My microblading looks so natural. I get so many compliments! Ashley walked me through the whole process and recovery. She is so detail oriented which I love. Would recommend 1000%!

Microblading+ Punctuality+ Cleanliness+ Quality
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Such a nice and welcoming space! My esthetician was amazing and super friendly! Honestly my eyebrows look the best theyve ever looked

Body waxingEyebrowsEyelash enhancements+ Punctuality+ Cleanliness+ Quality
KariLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I LOVE this place. So professional, clean, friendly and they do great work. I felt comfortable right away and we just chatted away while my microblading was being done. It made the time go by so fast and it was not very painful at all. I would highly recommend.

EyebrowsEyelinersMicroblading+ Punctuality+ Cleanliness+ Quality
Natali5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

As someone that had Microblading in the past and did laser to take it off because it was sitting on 15 year old marker style tatto, and know what to expect . The experience I had at urban was sooo good I love the work communication and the outcome not mentioned that it’s the first time that I can say that the…

EyebrowsMicrobladingPermanent makeup touch-ups+ Cleanliness+ Value
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley was absolutely amazing!! My brother came with me and we both just loved her. She is so down to earth and excellent at what she does. I felt very comfortable and I'm ecstatic with my results! Thank you so much Ashley Austin!! See you soon fir my touch up!

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Debi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is my second time at Urbaine, I have found the place to be consistently professional, top-notch service, Ashley is the best! She is very thorough, precise, professional in her trade. She makes you feel at ease, and is so personable it is like being with a friend. I highly recommend any of the services they…

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jess was amazing and explained everything thoroughly. I loved my brows right away, they looked so natural but much fuller which is what I wanted. She listened to everything I said and kept me involved throughout.

Microblading+ Punctuality+ Cleanliness+ Quality
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley is the best! I've had both microblading and my eye liner done by her, now I just wake up and go! I love how my brows look and I always get compliments on them. She always takes time during an appointment to make sure I'm comfortable and uses my feedback to ensure things come out looking the way I want them…

EyebrowsEyelinersMicroblading+ Punctuality+ Cleanliness+ Quality
OceanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley is an amazing artist. I couldn’t be happier. She’s so down to earth and caring. She really took care of my needs and she really listen to what I wanted and I couldn’t be happier .I’m so happy that I went to Urbane eyebrows. So worth it. Thank you Ashley

EyebrowsMicroblading+ Punctuality+ Cleanliness+ Quality
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

First time with microblading my brows yesterday - super happy with the placement & shaping. Still early in the healing but barely any soreness today. Jess was so great - really taking time to communicate with me about what I like & having them be just right & what to expect afterward. So glad I chose Urbane -…

Eyelash enhancementsMicroblading+ Quality+ Professionalism
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley does a beautiful job! Ashley takes the time to explain the entire process and what to expect, which really put me at ease. She is wonderful to work with and I am always happy with the results. The shop is cheerful and clean. The staff is friendly and helpful. I highly recommend Urbane Brows and Beauty!

MicrobladingMicroshadingPermanent makeup touch-ups+ Punctuality+ Cleanliness+ Quality
Spexz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only was the technician running on time she was extremely personable, very clear with explanation of the process. When booking a follow up appointment, she accommodating. Can’t wait for my return visit!

Microblading
JasmineLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very nervous to try Microblading but had always been intrigued by the concept. I went to see Jess for a consultation and she answered all of my questions and helped me map out a perfectly symmetrical brow shape and color match and reassured me that I would love it. I went in for the Microblading procedure a…

Microblading
Taylir3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jess did my eyebrows, she was very professional and was always making sure I was comfortable during the process. I did not like the shape of my initial brows and she listened and changed it up for my touch up. I am in LOVE with my eyebrows. I will 100% be going back for my one year touch up. Thank you for all you do Jess! See you in a year!

MicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
HollyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ashely is so talented at what she does. You will not be disappointed. I am so happy with the results and the service I received that it warrants a good review! Thank you to Ashley and her business at Urbane Brows for giving women back their confidence! She is wonderful!

Microblading
CHRISTINA2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My experience with Ashley was extremely positive. I was so nervous to get microblading done but she immediately made me feel comfortable from the consultation. Ashley spent her time with me discussing everything I needed to know from beginning to end. She is extremely knowledgeable, talented and truly provides…

EyebrowsMicroblading+ Punctuality+ Cleanliness+ Quality
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

MicrobladingPowder brow styling
Danielle5 years ago★★★★★

Rating only, no written review.

MicrobladingPermanent makeup touch-ups+ Punctuality+ Cleanliness+ Quality
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

EyelinersPermanent lip makeupMicroblading+ Punctuality+ Cleanliness+ Quality
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Microblading+ Punctuality+ Cleanliness+ Quality
CourtneyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body waxingEyebrowsMicroblading+ Cleanliness+ Professionalism
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

DermaplaningMicroblading
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Widan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Microblading+ Quality
Hannah14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Microblading+ Cleanliness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

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