Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Urbane Beauty Co. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%79+5.6Craft & service penalty90−1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Urbane Beauty Co.

Troy, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 30 hair removal services · 4.9★ from 248 Google reviews

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Report card

Percentile vs other hair removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urbane Beauty Co. is better than 87% of hair removal services.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urbane Beauty Co. is better than 91% of hair removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urbane Beauty Co. is better than 90% of hair removal services.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urbane Beauty Co. is better than 100% of hair removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urbane Beauty Co. is better than 100% of hair removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urbane Beauty Co. is better than 79% of hair removal services.B
79

Reviews for your job

Customers hired Urbane Beauty Co. for 8 kinds of job.

Urbane Beauty Co. for microshading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.67
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Microshading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 12 Google reviews tagged “Microshading”

nawal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Do not I repeat do not go there. They missed up my eyebrow making one of them up and the other one is down. And when I mentioned that they say oh no it’s going to be fine and the never fixed it. And I wanted me to pay extra to fix their mistake.

Microshading
Tiffany11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ashley is a warm and knowledgeable RN. She knows her product lines inside and out and can ease any questions or concerns. She takes the time to listen to your goals and problem areas and suggests solutions, keeping you informed every step of the way, so nothing is a surprise. Jess is also a top notch professional.…

EyebrowsPermanent lip makeupMicroblading
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve been seeing Becca at Urbane Brows and Beauty for my eyelash extensions for almost a year now. ALL of the staff has always been so friendly and nice ! Their business is always clean and such a warming place to walk into !! They have so many services they provide and they really are the best of the best ! Becca…

EyebrowsEyelash enhancementsEyeliners+ Cleanliness+ Quality+ Professionalism
Helen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley is amazing! All the girls are! I felt like I was there only client. Even during the aftercare the girls helped me and were very kind! I highly recommend Ashley! I just love my brows!!!

MicrobladingMicroshading+ Cleanliness+ Professionalism
Tara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Such a nice and welcoming space! My esthetician was amazing and super friendly! Honestly my eyebrows look the best theyve ever looked

Body waxingEyebrowsEyelash enhancements+ Punctuality+ Cleanliness+ Quality
KariLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I LOVE this place. So professional, clean, friendly and they do great work. I felt comfortable right away and we just chatted away while my microblading was being done. It made the time go by so fast and it was not very painful at all. I would highly recommend.

EyebrowsEyelinersMicroblading+ Punctuality+ Cleanliness+ Quality
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley was absolutely amazing!! My brother came with me and we both just loved her. She is so down to earth and excellent at what she does. I felt very comfortable and I'm ecstatic with my results! Thank you so much Ashley Austin!! See you soon fir my touch up!

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Debi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is my second time at Urbaine, I have found the place to be consistently professional, top-notch service, Ashley is the best! She is very thorough, precise, professional in her trade. She makes you feel at ease, and is so personable it is like being with a friend. I highly recommend any of the services they…

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley does a beautiful job! Ashley takes the time to explain the entire process and what to expect, which really put me at ease. She is wonderful to work with and I am always happy with the results. The shop is cheerful and clean. The staff is friendly and helpful. I highly recommend Urbane Brows and Beauty!

MicrobladingMicroshadingPermanent makeup touch-ups+ Punctuality+ Cleanliness+ Quality
Taylir3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jess did my eyebrows, she was very professional and was always making sure I was comfortable during the process. I did not like the shape of my initial brows and she listened and changed it up for my touch up. I am in LOVE with my eyebrows. I will 100% be going back for my one year touch up. Thank you for all you do Jess! See you in a year!

MicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality
Dawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

EyebrowsEyelash extensionsEyeliners
Jackie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

EyebrowsMicrobladingMicroshading+ Punctuality+ Cleanliness+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 75%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Eyebrows49—
Microblading39—
Eyelash enhancements13—
Lip fillers12—
Microshading12—
Permanent lip makeup8—
Permanent makeup touch-ups7—
Eyeliners6—

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