Analyzing 10,643,57010.6M ReviewsFor 30,19830.2K Experts

Experts Reviews · Company report
Urgent Care Auto Center logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%65+4.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Urgent Care Auto Center

Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #222Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 162 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Urgent Care Auto Center is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Urgent Care Auto Center is better than 95% of auto repair shops.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Urgent Care Auto Center is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Urgent Care Auto Center is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Urgent Care Auto Center is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Urgent Care Auto Center is better than 65% of auto repair shops.B
65

Reviews for your job

Customers hired Urgent Care Auto Center for 8 kinds of job.

Urgent Care Auto Center for wheel alignment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Wheel alignment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#207 / 412

All 7 Google reviews tagged “Wheel alignment”

MitchellLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cant say enough good things about this shop, they've gone above and beyond taking care of us and dealing with all the hassle that came with the car. We can't thank them enough for getting us back on the road. If your looking for an amazing shop and ever better people, this is the place to go!!!

Great priceTransmissionEngine repairWheel alignment
charles13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest quality work. I recommend them to everyone.

Air & cabin filter replacementAuto A/C rechargeAuto battery replacement
Pablo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding, professional, expert service. They are good communicators and made me feel respected and heard. I believe these guys care as much about my car as I do. Stop searching for a shop and give them a call to schedule an appointment. Thanks, Ben and Moe!

Oil changeSteering & suspension repairTire rotations
jakob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The customer service and attention to detail is second to none. Due to my truck having a lift with powder coated wheels and painted axles I was concerned about a shop damaging the overall appearance. Urgent care went out of there way to protect the finish of the painted areas and educated me on how they would mount…

Auto tire replacementSteering & suspension replacementSteering & suspension repair
DaveLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I'm a former ASE certified mechanic and I have high standards for my service needs. Ben over at urgent took care of EVERYTHING with a very personal friendly demeanor while exhibiting a high degree of professionalism that gives you confidence you'll be taken care of.

Auto battery maintenanceElectricalSteering & suspension replacement
Carmen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Urgent Care Auto Center is amazing! I have never been to an automotive repair shop as friendly, Honest and transparent. I have been here twice and will never go anywhere else for my automotive needs!

A/C installation & repairSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto brake replacementAuto tire replacementBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance15—
Wheel alignment7—
Oil change7—
Brakes6—
Steering & suspension repair6—
Transmission5—
Tires5—
Engine repair4—

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