Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
USA Dryer Vent logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

USA Dryer Vent

Urbana, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 26 dryer vent cleaning services · 5.0★ from 150 Google reviews

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Report card

Percentile vs other dryer vent cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.USA Dryer Vent is better than 97% of dryer vent cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.USA Dryer Vent is better than 98% of dryer vent cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.USA Dryer Vent is better than 100% of dryer vent cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.USA Dryer Vent is better than 100% of dryer vent cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.USA Dryer Vent is better than 100% of dryer vent cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.USA Dryer Vent is better than 80% of dryer vent cleaning services.A
80

Reviews for your job

Customers hired USA Dryer Vent for 2 kinds of job.

USA Dryer Vent for HVAC duct & vent cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$410
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14

All 15 Google reviews tagged “HVAC duct & vent cleaning”

Wayne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ed was professional, timely, and careful to clean up after finished

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Professionalism
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, timely, and reliable service.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Hamed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and excellent service! On top of that, Ed has automated his booking system very efficiently; it was very easy for me to book the service, then Ed called me to confirm it, and on the day of the service I received text messages about the exact time he would arrive! This is perfect!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
SLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ed was very professional and very prompt in preliminary correspondence. He did the work very carefully and explained everything I asked him and even though he spent considerably more time cleaning the dryer vent due to it being rather complex he did not charge extra. My dryer now dries in 1/3 the time it took before.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
TracieLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ed was very knowledgeable about our duct work and the relay fan. He did an excellent job and was very professional but also friendly. I highly recommend him.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Sara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Ed was very professional and courteous and took the time to explain to me all he was doing. He answered my many questions and even showed me how the air flow had changed once he cleaned out the dryer vent. Great service. I will definitely use again!

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend U.S.A. Dryer Vent. They were professional and very pleasant. Very reasonable price — I received a quote of $150 more from another company. My dryer works like new after the cleaning.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Laurie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Did an awesome job-will definitely use again!

HVAC duct & vent cleaning+ Responsiveness+ Quality+ Professionalism
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were great. They were on time. Cleaned up afterwards. They did a great job at a fair price. I highly recommend them.

HVAC duct & vent cleaningThermostat repair
JeffreyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I called them this morning and talked to Ed about my concerns. Based on my schedule, I asked him if he could come on Thursday. He told me he would be out of town doing other jobs, but would stop by after I got off work tonight! Got here early, got the job done, very informative and professional. Would highly…

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Clara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great service and very professional

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
KristinLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were very professional and explained what was going to happen .

HVAC duct & vent cleaning+ Punctuality+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very good overall. Very skilled and personable technician. Will recommend his services to others.

HVAC duct & vent cleaning+ Quality+ Professionalism
CamilleLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality
Craig3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaning+ Responsiveness+ Punctuality+ Quality

Price

$46-82% vs typical dryer vent cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning15$209–$410
HVAC duct & vent repair2$236–$571

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