Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate USA Pro-Vac 4.9 out of 5 based on 1,754 reviews, with the owner not responding to any feedback. Positive comments frequently highlight punctual arrivals, detailed explanations of the duct cleaning process, and professional conduct. Recurring criticisms involve technicians being pushy with upsells, failing to use promised cleaning tools, leaving messes, or displaying dismissive attitudes when customers declined additional services.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,754 Google reviews we collected
Phrases our text analysis found in 1,518 written reviews
Price verdicts customers left with their Google review
Middle half of what 41 customers paid ($441–$654) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,518 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They arrived right on time, were professional and courteous, and got right to work.”
“He was also very pushy and even said he would “play the recording” of our conversation, which felt unprofessional and unnecessary.”
“They did a great job and I would definitely recommend this company!”
“Duct cleaning with every detail explained during the process.”
“I really appreciated how thorough and efficient they were.”
“I would definitely recommend them to anyone looking to have their air ducts cleaned!”
“We will never recommend this company, but I do recommend that you check your copper piping and any other valuables if you've hired them in the past.”
“Very reasonable price and was able to make it out on short notice!”
“Overall, I did not appreciate the attitude or the hidden charges.”
“It was, honestly, refreshing to experience a service with this level of professionalism for once.”
“They lied.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired USA Pro-Vac for 8 kinds of job. Pick one to see what they paid and said.
What an awesome 2 man team! Duct cleaning with every detail explained during the process. Will definitely be repeating!
The technicians were excellent! They arrived right on time, were professional and courteous, and got right to work. I really appreciated them being punctual and respectful of my time. They did a great job and I would definitely recommend this company!
I had a great experience with this company! The technicians were professional, friendly, and did a great job. They took the time to explain what they were doing, were respectful of my home, and made sure everything was cleaned up when they were finished. I really appreciated how thorough and efficient they were. I…
Good service for cleaning all duct and chimney. Took 1.25 hours overall. Technicians are clam, informative, professional.
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
The crew was very helpful and explained the full process. Would not recommend them enough! Everything came out exactly how I wanted and all my questions were answer!
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent cleaning | 197 | $478–$742 |
| Cleaning | 152 | $99–$554 |
| HVAC system maintenance | 63 | $54–$581 |
| HVAC duct & vent repair | 35 | $276–$771 |
| Heating system maintenance | 32 | $37–$219 |
| HVAC duct & vent installation | 17 | — |
| A/C system maintenance | 16 | $26–$251 |
| Ductless heating & A/C services | 14 | $57–$1.1k |
4.9 ★★★★★ 1,754 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
What an awesome 2 man team! Duct cleaning with every detail explained during the process. Will definitely be repeating!
Very informative and good quality work!
The technicians were excellent! They arrived right on time, were professional and courteous, and got right to work. I really appreciated them being punctual and respectful of my time. They did a great job and I would definitely recommend this company!
I had a great experience with this company! The technicians were professional, friendly, and did a great job. They took the time to explain what they were doing, were respectful of my home, and made sure everything was cleaned up when they were finished. I really appreciated how thorough and efficient they were. I would definitely recommend them to anyone looking to have their air ducts cleaned!
Very nice work!
Good service for cleaning all duct and chimney. Took 1.25 hours overall. Technicians are clam, informative, professional.
The technician was very knowledgeable and explained everything very thoroughly. He was patient and kind, respected our belongings, and kept us highly involved in the process. Everything was done within our budget and we also got recommendations on how to upkeep our system in the future. I would definitely recommend this company!
The crew was very helpful and explained the full process. Would not recommend them enough! Everything came out exactly how I wanted and all my questions were answer!
They were very professional and explained everything step by step. They went through all the rooms and provided valid suggestions. We recommend for deck cleaning
I have never been more blown away with two amazing technicians than I was today. I am far from an expert when it comes to furnace or filters or anything, But these gentlemen explained everything very easily and made me understand exactly what they were doing. I would use them 20 times out of 20. I would recommend them to every single person I know. They were unbelievable
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
