Analyzing 10,147,70810.1M ReviewsFor 28,75028.8K Experts

Experts Reviews · Company report
USA Windows and Doors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%100+7.1Momentum penalty83−1.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

USA Windows and Doors

Bal Harbour, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 889 Google reviews

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Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.USA Windows and Doors is better than 85% of window replacement services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.USA Windows and Doors is better than 73% of window replacement services.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.USA Windows and Doors is better than 100% of window replacement services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.USA Windows and Doors is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.USA Windows and Doors is better than 83% of window replacement services.A
83
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.USA Windows and Doors is better than 100% of window replacement services.A
100

Reviews for your job

Customers hired USA Windows and Doors for 8 kinds of job.

USA Windows and Doors for general window replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “General window replacement”

Cora3292 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Super quick and nice installation done in 3 days and they got the whole house! Cleaned up and kept it neat thank you!

Customer photo from Cora329's review
Reasonable pricePre-made windowsGeneral window replacementGeneral door installation
Anderson1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lazaro’s team was very helpful and mindful great people with a great personality!

Great pricePre-made windowsSliding glass door installation & replacementGeneral window replacement
Adeolu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am estreemly satisfied with the services and great customer service experience. The installation was by Lazaro team and they were very detailed and helpful. Great job. I'll recommend USA Windows and Doors to anyone who is interested in the installation of hurricane impact windows.

Great priceGeneral window replacement
Judy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are very very happy with the job your people did. It looks beautiful. Your workers are excellent. Thank you to Lazaro’s team!

Customer photo from Judy's review
Great priceGeneral window replacement
Anyelis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Muy buen trabajo que hicieron la compañía de USA. Especialmente el equipo de Lázaro!

Great priceGeneral window replacement
samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing experience overall with the company. Everything from the service, to the seller, and especially the installers! Lazaro's team did an excellent job: they kept everything clean and we're very transparent with their process. Very satisfied with the company!

Great priceGeneral window replacementWindow installation
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lazaro’s team was very professional, clean, and did an excellent job.

Great priceGeneral window replacementHurricane impact window installationWindow installation
Osniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding Quality & Service! Lazaro did an incredible job installing our new windows and door. The quality of the work is top-notch, and the attention to detail was clear from start to finish. Everything looks great, functions perfectly, and has made a huge difference in our home. We are really happy with the…

Customer photo from Osniel's review
Sliding glass door installation & replacementGeneral window replacementGeneral door installation
Sagrario2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Lazaro el Flaco came with his awesome crew to install all our windows and 3 doors, did all the work for a two floor home in two days - kept clean and were very thorough. Still need inspection and final touch ups on the inside but we’re on schedule to wrap up all work much faster than we expected. ¡Gracias Lorenzo!

Reasonable priceGeneral window replacementHurricane impact window installationWindow installation
DMEDLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

John at USA Windows and Doors is amazing! His knowledge and great personality really helped in making a very life changing decision seem easy and affordable. I would recommend to anyone looking to upgrade and make their home more energy efficient.

Great priceSliding glass door installation & replacementGeneral window replacementHurricane impact window installation
Jonas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company to work with we are very happy with them , very well recomended.

Great pricePre-made windowsSliding glass door installation & replacementGeneral window replacement
JPLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Only believe the negative reviews, the positive ones are from people that have never even left review so they are probably compensated for their review. They are terrible, they use subcontractors for everything. They broke all the old windows, left glass everywhere and scratched several windows. I had to call 2x a…

General window replacementHurricane impact window installationWindow installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience Te ream did a good job Me and my family are very happy with our new impact windows and doors

Great priceSliding glass door installation & replacementGeneral window replacementHurricane impact window installation
XioreliLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From start to finish, our experience with Jose Gomez was outstanding! He took the time to really understand our needs, walked us through all the options, and explained everything in a way that made us feel confident in our decision. He wasn’t pushy at all—just incredibly knowledgeable and patient. He even helped us…

General window replacement
Andre4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, we recommend isa windows and doors to everyone who want to upgrade their windows to impact windows and doors, very professional and great experience. Thank you

General door installationGeneral door repairGeneral window replacement+ Responsiveness+ Punctuality+ Quality
ArzumLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Muy complacıdos con la buena atencıon y servıcıo. Estamos super satısfechos con las nuevas ventanas de ımpacto que ordenamos. Mıl Gracıas!

General window replacementVinyl window installation & replacement
Héctor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tuve una excelente experiencia con el equipo de USA windows and Doors! Me dieron buena atención, súper profesionales y manejan muy buenos precios. 100% recomendable. Me encanto el trabajo que hicieron con mis ventanas. Al contactarlos pregunten por Joseph Cohen, de las mejores atenciones que he recibido! Y muy…

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
TitaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Me atendieron muy bien, son muy profesionales. Joseph Cohen fue quien me asesoró y tuve excelente experiencia gracias a él

General window replacement
SANTIAGO1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had the opportunity to hire their services and without any their expertise was seen in the great work they did

General window replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 38%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Sliding glass door installation & replacement41—
Pre-made windows24—
Hurricane impact window installation23—
General window replacement19—
Window installation16—
Storm door installation & replacement9—
General door installation9—
Custom windows6—

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