⭐⭐⭐⭐⭐ Excellent Service! We had a fire safety inspection at our restaurant today, and Kevin did an outstanding job! He was extremely thorough, professional, and patient throughout the entire inspection. He took the time to carefully check our fire safety equipment, explain everything clearly, and help us understand what was needed. What impressed us most was his honesty and willingness to help. He helped our restaurant save a significant amount of money while making sure everything was properly taken care of. Kevin went above and beyond what we expected. It’s rare to meet someone who is not only knowledgeable and professional but also genuinely cares about helping customers. We truly appreciate his excellent service and highly recommend Kevin to anyone who needs fire safety inspection services. He is a great asset to his company!
UTAH FIRE PREVENTION
UTAH FIRE PREVENTION at a glance
Customers frequently praise the company for punctual appointments, quick service turnaround, and clear communication regarding fire extinguisher inspections and suppression system maintenance. Many note that technicians were professional, thorough, and honest about pricing, often highlighting the ease of scheduling and the efficiency of the work performed. However, low-star reviews criticize aggressive sales tactics and allegations of misrepresenting affiliation with the local fire department to pressure customers into unnecessary purchases.
- Google rating: 4.9 out of 5 from 139 reviews (97% five-star).
- Reviews on this page: 139 Google reviews (133 with written comments, 6 with photos).
- Owner responses: the business replied to 46% of reviews.
- Most recent review: October 23, 2026.
- Service: Fire Protection serving Salt Lake City, Utah.
Data from Google, last updated October 25, 2026.
Score profile vs other fire protection services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Bar = this company · dark tick = category median.
Star ratings
139 Google reviews we collected
- 5 stars13597%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star43%
Praise vs complaints
Phrases our text analysis found in 133 written reviews
- Praise26499%
- Complaints41%
Topic share
How often each topic comes up in the written reviews
- Speed & response6825%
- Staff & attitude6725%
- Quality & results4818%
- Would recommend4015%
- Communication218%
- Price & value145%
- Honesty & trust104%
What customers talk about
We read 133 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“These guys were quick and easy to work with, I would 100% recommend using their services”
“He was extremely thorough, professional, and patient throughout the entire inspection.”
“Kevin just performed an amazing job in our restaurant hood system, his professionalism and great costumer service is a plus, Los cucos restaurant is t…”
“We truly appreciate his excellent service and highly recommend Kevin to anyone who needs fire safety inspection services.”
“He took the time to carefully check our fire safety equipment, explain everything clearly, and help us understand what was needed.”
“Offered competitive pricing for a recharge and did a direct swap on my original extinguisher so I didn't need to come back the following day, all for…”
“What impressed us most was his honesty and willingness to help.”
“These guys are a scam.”
People customers mention
- Cavin 10 reviews
- Kevin 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
⭐⭐⭐⭐⭐ Excellent Service! We had a fire safety inspection at our restaurant today, and Kevin did an outstanding job! He was extremely thorough, professional, and patient throughout the entire inspection. He took the time to carefully check our fire safety equipment, explain everything clearly, and help us…
These guys were quick and easy to work with, I would 100% recommend using their services
Easy to to schedule, got a email confirmation and tech showed up ontime. Cavin was great quickly figured out what we needed and was in and out. Saved us some money as well. Thanks!
Exelente servicio llame para hacer una cita porque me urguia el cambio de etiquetas y me lo programaron para el mismo dia cavin exelente trabajador y muy professional lo mejor de todo es que fue super rapido todo el mismo dia
Cavin helped us well, and he was really kind and explained everything to us easily! Thanks for checking everything that we need. They are very honest about pricing too.
Service was great. The technician was quick to respond and helped with the inspection.
Photos
Customer reviews
4.9 ★★★★★ 139 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
These guys were quick and easy to work with, I would 100% recommend using their services
Great service! Fast work. Calvin was great to work with
我很高兴认识凯文，很高兴他的服务，希望贵公司越做越好
Easy to to schedule, got a email confirmation and tech showed up ontime. Cavin was great quickly figured out what we needed and was in and out. Saved us some money as well. Thanks!
Utah Fire Prevention was very professional and helpful in their service
Cavin was great! In and out with our service.
Quick and easy experience, knowledgeable and kind staff. Would recommend!
Exelente servicio llame para hacer una cita porque me urguia el cambio de etiquetas y me lo programaron para el mismo dia cavin exelente trabajador y muy professional lo mejor de todo es que fue super rapido todo el mismo dia
Cavin helped us well, and he was really kind and explained everything to us easily! Thanks for checking everything that we need. They are very honest about pricing too.
Business details
- Address: 3335 S 900 E #230, Millcreek, UT 84106
- Phone: (801) 935-4012
- Website: utahfireprevention.com
- Service area: Salt Lake City, UT