Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
V Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty58−4.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

V Auto Care

Tooele, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.7★ from 331 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V Auto Care is better than 78% of oil change services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V Auto Care is better than 69% of oil change services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V Auto Care is better than 58% of oil change services.C
58
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V Auto Care is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V Auto Care is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V Auto Care is better than 55% of oil change services.C
55

Reviews for your job

Customers hired V Auto Care for 8 kinds of job.

V Auto Care for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 24
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Auto maintenance”

Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great place.

Reasonable priceAuto maintenance
ShellyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Highly recommend: Have used V Auto for several years. They are always very professional, friendly, and have always taken very good care of my car. Their costs are very reasonable and they have a no nonsense approach I truly appreciate. They do the work that needs to be done and don't try to find any "additional"…

Great priceGeneral repairs & maintenanceAuto maintenanceOil change
Kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

finding this shop has been like finding a treasure the work ethic and integrity they have shown is really rare in the automotive repair industry. i will never take my vehicles anywhere else.

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto maintenance
Trent8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys are very personable and very fair.

Great priceElectrical repairAuto maintenanceService not listed
Charlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I was told about V-Auto when I moved here three years ago. I’ve not changed mechanics since. Always feel they do great work.

Great priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
Jaime3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The folks at V Auto have always been great! I've taken all my cars to be repaired because they are priced well, will not try to upset and they give me options. They even programmed my key fob which I've had issues with for years!!!

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementAuto maintenance
StevenLocal Guide · 259 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I love the good people at V's, they do the very best work and I totally trust them. Cory and Tricia are the best. Trust your car to them, You will be happy that you did. They do it all and they do the best oil change.

Air & cabin filter replacementSteering & suspension repairAuto water leak repair
Jonathan3 hours ago★★★★★

Rating only, no written review.

Great priceAuto maintenance
Kaice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Great priceAuto maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 40%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change20—
General repairs & maintenance19—
Auto maintenance9—
Auto engine diagnostic9—
Engine repair9—
Steering & suspension repair8—
Brakes8—
Auto A/C recharge8—

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