Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the shop for timely repairs, clear communication, and fair pricing, noting that staff often resolve issues quickly and provide honest estimates without unnecessary upsells. However, several low-star reviews cite instances of unresolved mechanical problems, vehicle damage during service, and rude interactions with phone staff. The owner responded to less than half of the total reviews, with some critics specifically criticizing the defensive tone of those replies.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
331 Google reviews we collected
Phrases our text analysis found in 256 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 256 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They got my car in quickly to diagnose what was wrong.”
“Corey was very helpful us in getting us our car taken of and informed.”
“Super rude and wont take any accountability for anything.”
“Their costs are very reasonable and they have a no nonsense approach I truly appreciate.”
“They've always taken care of me and never have overcharged for any of their services.”
“If you’re looking for honest auto care in the Tooele valley, this is it!”
“The V Care team fixed the problem and got me back on the road.”
“So, if replacing the water pump only, does not fix the leak, then technically It Is Not Fixed!”
“Highly recommend: Have used V Auto for several years.”
“Would not recommend 0/5 star if it would let me.”
“Gave me a clear and concise estimate and answered all my questions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired V Auto Care for 8 kinds of job. Pick one to see what they paid and said.
Cory and Tricia are so great to work with. They got my car in quickly to diagnose what was wrong. Gave me a clear and concise estimate and answered all my questions. The V Care team fixed the problem and got me back on the road. If you’re looking for honest auto care in the Tooele valley, this is it!!
I cannot recommend V Auto enough! They did an absolute fantastic job replacing the engine in my vehicle. Major engine work can be stressful, but the team made the entire process incredibly smooth. They were professional, honest, and the quality of their work is top-notch. My car runs perfectly now. If you need major…
Ive had V Auto Care work on my vehicles for a few years now. Ive always been very pleased with their work. They are fast, friendly and efficient. Thanks guys for taking good care of me
They aren't out to just get your money here you can tell they enjoy what they do and are good at it. I can see why this automotive business has grown so fast. They did excellent work on my vehicle and from here on out I'm sticking with v auto for any necessary mechanic work especially for foreign vehicles. Corey…
My truck had an oil leak and my dealership was wanting to charge me an outrageous amount just for Diagnostics I took it into V Auto within a couple minutes they told me the problem within the next week I had it in the shop they fixed it up got all the oil cleaned up my truck feels like it's driving really smooth…
I gotta let you all know that Cory and Tricia are the best!! Very professional, knowledgeable, and fair. Thank all of you at V-Auto for taking care of my vehicles!!
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 20 | — |
| General repairs & maintenance | 19 | — |
| Auto maintenance | 9 | — |
| Auto engine diagnostic | 9 | — |
| Engine repair | 9 | — |
| Steering & suspension repair | 8 | — |
| Brakes | 8 | — |
| Auto A/C recharge | 8 | — |
4.7 ★★★★★ 331 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Solid work. Timely. Excellent communication.
Great place.
Cory and Tricia are so great to work with. They got my car in quickly to diagnose what was wrong. Gave me a clear and concise estimate and answered all my questions. The V Care team fixed the problem and got me back on the road. If you’re looking for honest auto care in the Tooele valley, this is it!!
Thank you, Brian! Cory and Tricia will be glad to hear it. We work hard to give clear estimates and honest auto repair here in Tooele, and we're happy your engine diagnostic and repair got you back on the road quickly.
Corey was very helpful us in getting us our car taken of and informed. Thanks
Thanks, Austin! Cory is glad he could help and keep you in the loop. We appreciate you trusting us with your car.
I cannot recommend V Auto enough! They did an absolute fantastic job replacing the engine in my vehicle. Major engine work can be stressful, but the team made the entire process incredibly smooth. They were professional, honest, and the quality of their work is top-notch. My car runs perfectly now. If you need major repairs or honest mechanics who do excellent work, this is the place to go!
Thank you so much, Ashley! An engine replacement is a big job, and we know how stressful it can be. We're thrilled the process felt smooth and your car runs perfectly now. Thanks for recommending us!
Ive had V Auto Care work on my vehicles for a few years now. Ive always been very pleased with their work. They are fast, friendly and efficient. Thanks guys for taking good care of me
Thanks, Justin! We appreciate you trusting V Auto Care with your vehicles for so many years. It's always good to see you, and we'll keep taking good care of you.
They aren't out to just get your money here you can tell they enjoy what they do and are good at it. I can see why this automotive business has grown so fast. They did excellent work on my vehicle and from here on out I'm sticking with v auto for any necessary mechanic work especially for foreign vehicles. Corey and his team impressed me with their integrity and the customer service was great. They were patient and service was phenomenal.
Thank you, Joseph! Integrity and good customer service are what we care about most, and Cory and the team really appreciate you noticing. We're glad you'll keep coming back, foreign vehicles included!
My truck had an oil leak and my dealership was wanting to charge me an outrageous amount just for Diagnostics I took it into V Auto within a couple minutes they told me the problem within the next week I had it in the shop they fixed it up got all the oil cleaned up my truck feels like it's driving really smooth again no burning smell very happy with my service and overall customer care I will definitely be a return customer thank you V Auto
Thanks, Chelsie! We're so glad we found that oil leak quickly and got your truck running smoothly again with no burning smell. We look forward to seeing you next time.
I gotta let you all know that Cory and Tricia are the best!! Very professional, knowledgeable, and fair. Thank all of you at V-Auto for taking care of my vehicles!!
Thank you so much for your amazing review! We genuinely appreciate your business and your willingness to trust us to get the job done right!
V Auto Care always takes great care of me and I know I can always trust them with my truck.
Thanks, Janae! Trust means everything to us, and we're glad you feel confident bringing your truck here.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
