Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
V.I.P Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

V.I.P Nail Spa

Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 453 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82

Reviews for your job

Customers hired V.I.P Nail Spa for 8 kinds of job.

V.I.P Nail Spa for acrylic nails

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.51
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$53–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Acrylic nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 43 Google reviews tagged “Acrylic nails” · showing 20

Victoria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nail tech was fantastic and detail oriented. Thank you!

Paid $60–80Acrylic nails
KaiLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've been scouring for a good nail place that is good at weird or fun designs and I think I just found the place!! Lily did an amazing job and I loved every second of it. Not only did I get beautiful nails, they also offer complimentary drinks and she even too care of my cuticles! 100/10 I'm absolutely going back!

Paid $60–80Nail artAcrylic nailsManicure
MariahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional atmosphere and amazing service. This is the best set of nails I've ever had! Lily was super detailed through every step and did a beautiful job! She checked with me every step of the way to ensure it's exactly what I wanted. Definitely coming back!

Customer photo from Mariah's review
Paid $160–180Nail artAcrylic nailsManicure
jasmyne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service they work at a fast pace and do quality work.

Paid $60–80Nail artAcrylic nails
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

My daughter and I always have a great experience when we come in. Thank you!

Paid $60–80Acrylic nailsPedicureDip powder
Gabby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I made an appt for me and my daughter for pedis and manis. They did our nails but began to get busy and took a couple walk throughs then asked us to come back because they were over booked. They turned us away. I was so bummed out and it was very unnecessary. They rushed us through our manis and did a horrible job on our nails.

Paid $100–120Acrylic nailsManicure
Maile9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Timely and at work was great.

Paid $120–140Nail artAcrylic nails
MelanieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

He was very thorough and the time went by quickly

Acrylic nails
Amy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The staff is really nice. Appts are easy to schedule and I don't have to wait long when I have an appt. My nails turn out beautiful every time. Highly recommend coming to VIP Nails.

Paid $40–60Acrylic nails
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Im so in love with these he did sutch an amazing job

Paid $80–100Nail artAcrylic nails
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The picture doesn’t give it justice but this colour is so fun and these nails are beautiful. Tim, thank you for a great first time experience. I will be back for more and telling everybody in the meantime to come see you guys 😁

Paid $60–80Acrylic nails
Felicidad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My nail technician was very friendly, took her time,?paid attention to detail and did exactly what I requested. I will definitely be coming back here my new favorite nail salon!

Paid $80–100Acrylic nails
SonyaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I got Tim, he did a wonderful job and was very gentle excellent work.

Paid $60–80Acrylic nails
sumi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tim is the bery best at what he does!!!

Paid $80–100Nail artAcrylic nailsStiletto nails
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

1st time going - I don’t really get nails that often so I was pleased with what I got ! Kathy is super nice and good at making sure if I liked the length and shape of them. I will be coming back ✨

Paid $60–80Acrylic nails
Geneva9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful work, super friendly artists - just a great experience!

Paid $60–80Acrylic nailsPedicure
Tatum4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have gotten two sets of short, square, acrylic nails here and they have been great! My hands are in water all day for my job and my nails have held up beautifully. Tim kills it every time!

Paid $80–100Acrylic nails
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks to Lily for making my nails look great! The salon is very beautiful and everyone was welcoming and friendly! Happy to have a new nail salon 🩷

Paid $80–100Acrylic nails
jamieLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Kathy and Lilly are great. They did mine and my daughters nails for my birthday. They came out amazing! Hey, guys, just a little update. Almost 2 weeks into my full set, and I haven't lost any of them and they still look amazing, just letting everyone know. They do a great job Hey guys another update. It's…

Paid $120–140Acrylic nails
EDYTHLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Editing my previous rating. Went in a second time and they did such a HORRIBLE job. Of course I was still charged full price! Ridiculous

Paid $60–80Acrylic nails

Show more acrylic nails reviews (23 more) →

Price

$71-10% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure112$50–$79
Manicure54$45–$76
Nail art50$67–$99
Acrylic nails43$53–$79
Gel manicures19$50–$83
Dip powder19—
Eyelash extensions15—
Foot massages13—

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