Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
V.I.P Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

V.I.P Nail Spa

Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 453 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82

Reviews for your job

Customers hired V.I.P Nail Spa for 8 kinds of job.

V.I.P Nail Spa for gel manicures

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$83
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Gel manicures”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 19 Google reviews tagged “Gel manicures”

JamieLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kathy was amazing, I had to try a new nail salon and I have long natural nails ,which aren't easy to do ,but i was very pleased and would highly recommend this salon

Paid $60–80Gel manicures
kiza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The first time I came across this website, I honestly didn’t like the picture, but I decided to give it a try and walked in. I was completely surprised! The place is beautiful, elegant, and gives such a luxurious, bougie feeling. It looks very expensive and well taken care of. The customer service is also amazing.…

Paid $200+Eyelash extensionsDip powderManicure
StephanieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always a great experience! Annie and Tim are my go-to’s but everyone is great! Highly recommend. Quality job every time

Paid $140–160Gel manicures
MariahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional atmosphere and amazing service. This is the best set of nails I've ever had! Lily was super detailed through every step and did a beautiful job! She checked with me every step of the way to ensure it's exactly what I wanted. Definitely coming back!

Customer photo from Mariah's review
Paid $160–180Nail artAcrylic nailsManicure
Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Tim! He did a great job on my French tip pedicure. Nail shape and colors were perfect. Very modern style in less than an hour. Would be asking for him every time now.

Paid $40–60PedicureGel manicures
KimberlyLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Zero concerns but I thought it was a little bit pricey for basic manicure. I did like the fact that I was able to get in pretty quickly and the stylist wore a mask and gloves. Overall happy with the results.

Paid $40–60Gel manicures
Alise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kim is my stylist, she is a sweet lady… very kind and accommodating

Paid $100–120PedicureGel manicures
Alise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was my 3rd time at VIP, Kim has always done my mania and pedis and does a great job always. She is very gentle, kind and professional . All of the staff are very accommodating

Paid $80–100PedicureGel manicures
samLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a wonderful experience as usual. The young man who did my nails is a true artist. I would highly recommend 😀

Paid $60–80Nail artPolish removalGel manicures
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My gel polish on my naturals nails always looks great and last so much longer when I go to VIP.

ManicureGel manicures
Meow4202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I scheduled an appointment, to be rushed so badly that my colors don’t even match….. Beware of menu prices, it says polish removal is included in services but they charge you $15 extra each for both nails and toes for polish removal. Won’t be coming back. I will go out of town to get my nails and toes done for now on.

Paid $100–120PedicureGel manicures
Kym3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lily did my nails today and I love how they turned out! This will always be me and my family’s go-to nail salon!

Paid $80–100Foot massagesSculpted nailsNail art
Lani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everybody here is amazing! I have never been disappointed coming here. Lily is very talented and always knows exactly what I want.

Paid $80–100Foot massagesSculpted nailsNail art
Lola1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60Polish removalGel manicures
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Nail artPedicureDip powder
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Gel manicures
TamiLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $60–80Men's manicuresPedicureManicure
Monique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Nail paintingHand & foot massagesPedicure
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140PedicureGel manicures

Price

$71-10% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure112$50–$79
Manicure54$45–$76
Nail art50$67–$99
Acrylic nails43$53–$79
Gel manicures19$50–$83
Dip powder19—
Eyelash extensions15—
Foot massages13—

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