Experts Reviews · Company report
V.I.P Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

V.I.P Nail Spa

Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 453 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82

Reviews for your job

Customers hired V.I.P Nail Spa for 8 kinds of job.

V.I.P Nail Spa for manicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.54
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.61
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6

All 54 Google reviews tagged “Manicure”

Carlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you for getting us in today you guys are great

Paid $100–120PedicureManicure
Diane15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice job my manicure n pedicure were fabulous, my leg massage was wonderful, I left with happy legs n feet 🌹

Paid $60–80PedicureManicure
kiza5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The first time I came across this website, I honestly didn’t like the picture, but I decided to give it a try and walked in. I was completely surprised! The place is beautiful, elegant, and gives such a luxurious, bougie feeling. It looks very expensive and well taken care of. The customer service is also amazing.…

Paid $200+Eyelash extensionsDip powderManicure
KaiLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've been scouring for a good nail place that is good at weird or fun designs and I think I just found the place!! Lily did an amazing job and I loved every second of it. Not only did I get beautiful nails, they also offer complimentary drinks and she even too care of my cuticles! 100/10 I'm absolutely going back!

Paid $60–80Nail artAcrylic nailsManicure
MariahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional atmosphere and amazing service. This is the best set of nails I've ever had! Lily was super detailed through every step and did a beautiful job! She checked with me every step of the way to ensure it's exactly what I wanted. Definitely coming back!

Customer photo from Mariah's review
Paid $160–180Nail artAcrylic nailsManicure
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly staff and excellent service

Paid $80–100PedicureManicure
June14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Annie was very friendly, gentle and did a great job. I had a mani/pedi

Paid $80–100PedicureManicure
Gabby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

I made an appt for me and my daughter for pedis and manis. They did our nails but began to get busy and took a couple walk throughs then asked us to come back because they were over booked. They turned us away. I was so bummed out and it was very unnecessary. They rushed us through our manis and did a horrible job on our nails.

Paid $100–120Acrylic nailsManicure
DanaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kim is the best!

Paid $40–60Polish removalPedicureWaxing
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My gel polish on my naturals nails always looks great and last so much longer when I go to VIP.

ManicureGel manicures
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been getting my nails done here for awhile. Love the great service. The people that work there are very kind and knowledgeable. Shop is clean, open, beautiful and newly remodeled.

Nail artPedicureManicure
Lani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everybody here is amazing! I have never been disappointed coming here. Lily is very talented and always knows exactly what I want.

Paid $80–100Foot massagesSculpted nailsNail art
haileyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Some of the best nails I’ve ever gotten! Tim did my nails and did a fantastic job and was very gentle and did not hurt me unlike other nail artist I’ve gone to! The retention is great they have been on for 20 days and that the longest acrylic have lasted on me I will definitely be coming back ! Ask for Tim if you can !

Customer photo from hailey's review
Paid $80–100ManicureNail artAcrylic nails
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with how my nails turned out here. Done by Kathy and got exactly what I wanted for Coachella!

Paid $100–120ManicureSculpted nailsAcrylic nails
Krista6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great place to pamper yourself, you won't be sorry!

Paid $100–120ManicureNail artNail polish changes
KathrynLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★

They are friendly and do a really good job. Somehow, I always end up paying more than what I anticipated based on their price list, which is the reason for 3 stars vs 4 stars. I find that deceitful and annoying.

Paid $60–80ManicureFacial treatmentsWaxing
Lydia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Friendly staff. I’ll be back.

Paid $60–80PedicureManicure
Madison9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve had nothing but great experiences here and great nails!

Paid $40–60Manicure
CherylLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hubby got a pedicure and I had acrylics nails. They were ready for us and did a fabulous job of both…in record time too. Love the work they do!

Paid $40–60PedicureManicure
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are so kind and the space is clean.

PedicureManicure
julie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lily does a wonderful job! My shellac Mani is beautiful! 🤩

Paid $40–60Manicure
Athena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim always does such a excellent job

Manicure
Janeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love going to this place and I like the service and I feel very comfortable and everyone is very friendly.👍

Paid $60–80Manicure
JamieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great place. Great owners. Great staff. Very clean and the new chairs are amazing 🎯💯

Paid $60–80PedicureManicure
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you, Tim! You are always so amazing! I really appreciate you! And the rest of the staff is very kind! The business is always very clean and inviting.

Manicure
JaniceLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Not impressed. Spent most of her time looking over my shoulder at another worker, and job was poor!

Paid $20–40Manicure
MatthewLocal Guide · 419 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone there was great, had done what I wanted. I feel bad for the women working there today as there was some entitled jerk customer giving her specialist a hard time, moaning and complaining loud for everyone to hear. Ruined the vibe for everyone else. They even offered to fix it for her and she just got more…

Paid $100–120PedicureManicureFoot massages
Wendy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thoughtful group of people and a clean salon. I enjoy my experience. 🤩

Paid $80–100PedicureManicure
Teia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful place and very nice people and I always love the nails I get!

Paid $60–80ManicureNail art
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job!

Paid $40–60Manicure
Marina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★

Very poor customer service. They had more clients then staff and they always on hurry. One person starts another was finishing. For the price what you pay it is very bad.

Paid $80–100PedicureManicure
TeriLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Today, I had a much overdue manicure! I kept it simple with a regular polish manicure. Very clean salon, and a perfect polish manicure! hanks

Paid $20–40Manicure
RossilynLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They have great people working there. Friendly fun place

Eyelash extensionsManicureService not listed
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I can hadn’t worn acrylics for years but wanted to treat myself for my birthday. Horrible manicure! The tech cut me twice while applying acrylics, and couldn’t do the ombré I asked for so I opted for solid colors. They started to lift and chip after a few days and popped off on day 6! Waste of time and money and…

Acrylic nailsManicure
Tiffany6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Stewart and Maggie are great. Love Tiffany the hair stylist as well. Awesome place!

Acrylic nailsManicurePedicure
Kennedy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

they took their time on my nails and i am very pleased with the final outcome. Dont waste your time and money anywhere else but here, because they offer the absolute best service. Not only did they do a fantastic job but they were very nice to me

Manicure+ Cleanliness+ Quality+ Professionalism
SalanaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Love Maggie and her beautiful work. Very friendly and fun staff. I went here for acrylics due to the high amount of recommendations I received from people. Other nail techs should get more training as my first set was probably the worst set I'd ever gotten in my life. Came back for second time hoping to get a better result and Maggie was phenomenal!

Manicure+ Cleanliness+ Quality+ Professionalism
TCLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

This has become the “Hot Spot” in town. After years of trying to to find an decent nail salon, I was over joyed when I met Maggie. She’s mastered nails! She posts her work on Instagram hot_spot_spa She’s s nail master

Manicure+ Punctuality+ Cleanliness+ Quality
Bev1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Amazing the best place to come to . I love my nails. Recommend to everyone!

ManicurePedicure+ Cleanliness+ Quality+ Professionalism
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Nail artPedicureNail repair
TrinaLocal Guide · 321 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $40–60PedicureManicureService not listed
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Nail artPedicureDip powder
April1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★

Rating only, no written review.

Paid $60–80Acrylic nailsManicure
Claudia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Nail artPedicureDip powder
TamiLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $60–80Men's manicuresPedicureManicure
Mandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Foot massagesSculpted nailsNail art
Monique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Nail paintingHand & foot massagesPedicure
KariLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

PedicureManicure
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $140–160PedicureManicure
SOCORRO2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $60–80ManicureDip powder
BrandyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140PedicureManicure
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $60–80PedicureManicure
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $80–100PedicureManicure
Claudia5 years ago★★★★★

Rating only, no written review.

Manicure+ Punctuality+ Cleanliness+ Professionalism

Price

$71-10% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure112$50–$79
Manicure54$45–$76
Nail art50$67–$99
Acrylic nails43$53–$79
Gel manicures19$50–$83
Dip powder19—
Eyelash extensions15—
Foot massages13—

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