Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
V.I.P Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

V.I.P Nail Spa

Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 453 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82

Reviews for your job

Customers hired V.I.P Nail Spa for 8 kinds of job.

V.I.P Nail Spa for nail art

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$67–$99
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail art”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 50 Google reviews tagged “Nail art” · showing 20

MissLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a very thorough pedicure. My technician was very friendly and did a good job. The salon is clean and bright, great massage chairs!

Paid $40–60Nail art
KaiLocal Guide · 148 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I've been scouring for a good nail place that is good at weird or fun designs and I think I just found the place!! Lily did an amazing job and I loved every second of it. Not only did I get beautiful nails, they also offer complimentary drinks and she even too care of my cuticles! 100/10 I'm absolutely going back!

Paid $60–80Nail artAcrylic nailsManicure
MariahLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional atmosphere and amazing service. This is the best set of nails I've ever had! Lily was super detailed through every step and did a beautiful job! She checked with me every step of the way to ensure it's exactly what I wanted. Definitely coming back!

Customer photo from Mariah's review
Paid $160–180Nail artAcrylic nailsManicure
jasmyne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service they work at a fast pace and do quality work.

Paid $60–80Nail artAcrylic nails
Jasmine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love this salon! I've had my nails done there by multiple techs and they were all great. Lily is my girl and she hooked up the cutest Fourth of July dip set with nail art she hand herself.

Paid $100–120Nail artDip powder
Jacqueline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I love Tim always does me so well i definitely recommend him and the nail salon 🫶🏼

Paid $100–120Nail art
Maile9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Timely and at work was great.

Paid $120–140Nail artAcrylic nails
Alyssa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Im so in love with these he did sutch an amazing job

Paid $80–100Nail artAcrylic nails
sumi4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tim is the bery best at what he does!!!

Paid $80–100Nail artAcrylic nailsStiletto nails
Monica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Lily is amazing! She did my nails and my lashes and I’m absolutely in love. Beautiful work every time. Highly recommend!

Customer photo from Monica's review
Paid $100–120Nail artEyelash extensions
samLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a wonderful experience as usual. The young man who did my nails is a true artist. I would highly recommend 😀

Paid $60–80Nail artPolish removalGel manicures
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tim is the best!! He always does a great job!! Very clean and detailed!

Paid $60–80Nail artPolish removal
cameron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

very good, really took there time

Paid $80–100Nail art
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been getting my nails done here for awhile. Love the great service. The people that work there are very kind and knowledgeable. Shop is clean, open, beautiful and newly remodeled.

Nail artPedicureManicure
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Newly remodeled, very comfortable chairs. Staff is always friendly and accommodating! The hot stone massage makes the pedicure top notch!

Paid $100–120Foot massagesNail artPedicure
TammyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love my nails

Paid $60–80Nail artDip powder
Buffy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very great experience! Wonderful customer service and good work, highly recommend 😊

Paid $80–100Nail art
Kym3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lily did my nails today and I love how they turned out! This will always be me and my family’s go-to nail salon!

Paid $80–100Foot massagesSculpted nailsNail art
Lani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everybody here is amazing! I have never been disappointed coming here. Lily is very talented and always knows exactly what I want.

Paid $80–100Foot massagesSculpted nailsNail art
Tricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lilly is amazing she does a great job nails and lashes!

Paid $60–80Nail artNail paintingEyelash extensions

Show more nail art reviews (30 more) →

Price

$71-10% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure112$50–$79
Manicure54$45–$76
Nail art50$67–$99
Acrylic nails43$53–$79
Gel manicures19$50–$83
Dip powder19—
Eyelash extensions15—
Foot massages13—

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