Experts Reviews · Company report
V.I.P Nail Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

V.I.P Nail Spa

Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #45Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 453 Google reviews

Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82

Reviews for your job

Customers hired V.I.P Nail Spa for 8 kinds of job.

V.I.P Nail Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.112
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6

All 112 Google reviews tagged “Pedicure” · showing 60

MargaretLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

They were running a little late today, but did not run short On my pedicure. The tech did a great job and I had an extra long leg and foot massage.

Paid $40–60Pedicure
Carlene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you for getting us in today you guys are great

Paid $100–120PedicureManicure
Tory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great massage, will be back!

Paid $60–80Pedicure
Justine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience. Friendly and experienced staff. This is my go to salon in the grove.

Paid $60–80Pedicure
Diane15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice job my manicure n pedicure were fabulous, my leg massage was wonderful, I left with happy legs n feet 🌹

Paid $60–80PedicureManicure
NLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

The polish look like a 5 year old did it will never come back here

Paid $100–120Pedicure
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love love LOVE this place. Amazing people and services. Highly recommend!

Pedicure
Shelby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very relaxing 😌

Paid $40–60Pedicure
Toni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had great service. Best pedicure I've had in a long time. I cant gush enough about those hot stones 😊. Mother daughter toes.

Pedicure
Debbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Friendly staff and excellent service

Paid $80–100PedicureManicure
Christy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great place very clean and friendly. Would highly recommend.

Facial treatmentsPedicureWaxing
EvaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Not surprised to find the salon busy! Made an appointment and was taken in right on time. Got a French style pedicure and their Deluxe pedicure treatment, will be coming back for amazing service and clean and relaxing spa!

Paid $60–80Pedicure
Doris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with my pedicure today! Annie did a great job.

Pedicure
June14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Annie was very friendly, gentle and did a great job. I had a mani/pedi

Paid $80–100PedicureManicure
Kassy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Best nail salon around! All the techs are so skilled and friendly. Beautiful atmosphere and really nice massage chairs. Highly recommend them for your next mani/pedi service.

Paid $60–80Pedicure
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nail tech was amazing! Great massage!

Paid $40–60Pedicure
Anna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Kathy was very helpful and pleasant and made me feel at ease and fixing my toenails after an accident

Paid $100–120Pedicure
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

My daughter and I always have a great experience when we come in. Thank you!

Paid $60–80Acrylic nailsPedicureDip powder
Vanessa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thank you Tim! He did a great job on my French tip pedicure. Nail shape and colors were perfect. Very modern style in less than an hour. Would be asking for him every time now.

Paid $40–60PedicureGel manicures
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great pedicure, very relaxing! ❤️

Paid $60–80Facial treatmentsPedicure
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Annie did my spa pedicure today and it was great! It lasted an hour and the massage and scrub were fantastic. The chairs are comfy and I felt relaxed and renewed. I’ll be back!

Paid $40–60Pedicure
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I regularly go for pedicures and absolutely love it here.

Paid $80–100Pedicure
CrystalLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Relaxing environment with exactly what I requested. Great experience!

Paid $40–60Pedicure
joyceLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Really nice job on my pedicure. Didn't rush through it. Nice!

Paid $40–60Pedicure
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cindy did an amazing job today. I will definitely be going back to her

Paid $60–80Pedicure
DanaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kim is the best!

Paid $40–60Polish removalPedicureWaxing
icxel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! Will definitely be back!

Paid $60–80Pedicure
April10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Every time I have gone into V.I.P Nail Spa I have a great experience. The atmosphere is nice and the service is great. I show Tony what I wanted and he did it exactly. They have a forever customer in me.

Paid $60–80PedicureService not listed
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The BEST pedicure ever!!!

Paid $100–120Pedicure
Forest2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★

Website price said basic pedicure with gel polish was $40.00. When I was finished and went to the counter it was $57.00 plus I still needed to leave a tip!. Very disappointed I won't be going back.

Paid $60–80Pedicure
Alise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kim is my stylist, she is a sweet lady… very kind and accommodating

Paid $100–120PedicureGel manicures
Alise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was my 3rd time at VIP, Kim has always done my mania and pedis and does a great job always. She is very gentle, kind and professional . All of the staff are very accommodating

Paid $80–100PedicureGel manicures
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very friendly group of ladies 💕💕💕

Paid $40–60Men's manicuresPedicure
Stephanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service: friendly staff, very clean, and the quality is excellent! The powder dip lasts for a long time. Thank you!

PedicureDip powder
Outlook3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

I really appreciated the pedicure they helped me pair with my wedding nails and the brow waxing but I really didn’t appreciate the lady telling me that my blonde eye lashes were ugly and that I needed $130 dollar lashes that day was supposed to be memorable not being bashed on that I had blonde eye lashes. I’ve had…

Paid $60–80PedicureWaxing
TinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am new to town and when I went to VIP for the 1st time to get a pedicure, they connected me with Lilly! She is amazing and I see her every time I go back. Their online reservation system is so easy to use. I always forget to call to make an appointment before they close, so setting my own is convenient! Love this place!

Paid $40–60Pedicure
Suzanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been getting my nails done here for awhile. Love the great service. The people that work there are very kind and knowledgeable. Shop is clean, open, beautiful and newly remodeled.

Nail artPedicureManicure
Geneva9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Beautiful work, super friendly artists - just a great experience!

Paid $60–80Acrylic nailsPedicure
Pam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Newly remodeled, very comfortable chairs. Staff is always friendly and accommodating! The hot stone massage makes the pedicure top notch!

Paid $100–120Foot massagesNail artPedicure
KacyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The girls there are amazing at what they do. The pedicure rubs and quality is beyond. Thank you!!!

Pedicure
AnnieLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great pedicure and lovely space.

Paid $40–60Pedicure
Sara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and clean salon. I have had nothing but great experiences.

Paid $60–80Pedicure
Angie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

VIP pedicure is wonderful! I liked being able to pick my own scent for the spa treatment, and the leg/foot massage was heavenly!

Paid $60–80Pedicure
Meow4202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I scheduled an appointment, to be rushed so badly that my colors don’t even match….. Beware of menu prices, it says polish removal is included in services but they charge you $15 extra each for both nails and toes for polish removal. Won’t be coming back. I will go out of town to get my nails and toes done for now on.

Paid $100–120PedicureGel manicures
Christena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I have never had such a truly bad pedicure. The Story is long. I'm interested to see if the owner reads these reviews and if she cares. It would be the only positive thing, if I hear from her and she makes it right. I abhor leaving bad reviews. With the cost, and the additional money to fix this hot mess, I simply…

Paid $80–100Pedicure
Tresa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do a wonderful job

Paid $100–120PedicureWaxing
CarolineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had the pleasure of getting a pedicure from Kathy and my lashes done by LiLi and they both did an amazing job! Kathy understood everything I asked when it came to my toenails and how picky I am about them because I’ve struggled with them in the past. She paid attention to detail and took her time. LiLi did amazing…

PedicureEyelash extensions
Grisel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a great experience, all the staff are very friendly and flexible. My mani and pedi looked great, it was indeed a VIP experience!

Paid $180–200Nail designsPedicureDip powder
Giovanni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly people. The interior looks and smells very clean. Very pleasant design and great service overall. Will come back again.

Paid $40–60Pedicure
Ingrid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was my first time there, but Kim made me feel so special, and she did a wonderful job on my nails and an incredible foot massage.

Paid $60–80Foot massagesNail paintingPedicure
Pam7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderfully updated space. One of the best pedicures I've ever had. Highly recommend.

Paid $60–80Pedicure
Kinley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kim gave me the best pedicure today! Wonderful service, massage was long and felt so relaxing. Lee is another wonderful lady to go to who works here if you need good service. Those two ladies do 10/10 work, I highly recommend these two for your services!

Pedicure
Aurora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lily is extremely gentle . I have very sensitive nails and do not tolerate pain well . Lily takes her time and she is very aware of my sensitivity . My nails look amazing and I’m a happy customer .

PedicureDip powder
Jyoti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lilly is amazing

Paid $60–80Pedicure
Savannah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

This salon seemed so good, after a few appointments their quality was just extremely bad. My last appointment was terrible. I asked for a set of nails and asked my artist multiple times if it was a design she could do and if it would work with the nail size and shape and if not I had numerous different designs she…

Paid $120–140PedicureNail art
Stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This place is hands down the best ever!!

Pedicure+ Quality
Lydia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Friendly staff. I’ll be back.

Paid $60–80PedicureManicure
RachelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Clean and lovely facility. Great service and job well done.

Paid $40–60Pedicure
CherylLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hubby got a pedicure and I had acrylics nails. They were ready for us and did a fabulous job of both…in record time too. Love the work they do!

Paid $40–60PedicureManicure
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are so kind and the space is clean.

PedicureManicure

Show more pedicure reviews (52 more) →

Price

$71-10% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Pedicure112$50–$79
Manicure54$45–$76
Nail art50$67–$99
Acrylic nails43$53–$79
Gel manicures19$50–$83
Dip powder19—
Eyelash extensions15—
Foot massages13—

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