Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%55+13.3Value 14%100+14.1Replies to reviews 7%82+5.8Craft & service penalty91−0.9Momentum penalty95−0.5Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREV.I.P Nail Spa
Forest Grove, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #50Position by Experts Score among all companies we track in this category. of 59 facial services · 4.7★ from 453 Google reviews
Report card
Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.V.I.P Nail Spa is better than 68% of facial services.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.V.I.P Nail Spa is better than 55% of facial services.C
55
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.V.I.P Nail Spa is better than 91% of facial services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.V.I.P Nail Spa is better than 95% of facial services.A
95
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.V.I.P Nail Spa is better than 82% of facial services.A
82
Reviews for your job
Customers hired V.I.P Nail Spa for 8 kinds of job.
V.I.P Nail Spa for sculpted nails
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$60–80
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sculpted nails”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
All 13 Google reviews tagged “Sculpted nails”
Kym3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Lily did my nails today and I love how they turned out! This will always be me and my family’s go-to nail salon!
Paid $80–100Foot massagesSculpted nailsNail art
Lani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Everybody here is amazing! I have never been disappointed coming here. Lily is very talented and always knows exactly what I want.
Paid $80–100Foot massagesSculpted nailsNail art
Louise8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kim did an awesome job on my mani and pedi! She was very detailed and careful!
Paid $120–140Foot massagesSculpted nails
ShannonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Love this place! The service is great. Never had a problem with my nails. I would highly recommend this place.
Paid $120–140Foot massagesSculpted nailsNail art
Robin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Kathy was amazing and my nails look amazing.
Paid $100–120Sculpted nailsNail artWaxing
Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very happy with how my nails turned out here. Done by Kathy and got exactly what I wanted for Coachella!
Paid $100–120ManicureSculpted nailsAcrylic nails
Karlein4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They do my nails right every time.
Paid $60–80Sculpted nails
TanyaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Won the luna new year. I think that's what it's called service excellent.
Paid $60–80Sculpted nails
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I had Wendy and I love my nails!!!
Paid $80–100Sculpted nailsNail artNail extensions
Margaret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $140–160Foot massagesSculpted nails
Mandi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Rating only, no written review.
Paid $100–120Foot massagesSculpted nailsNail art
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★
Rating only, no written review.
Paid $60–80Sculpted nails
Stacya year ago★★★★★
Rating only, no written review.
Paid $40–60Sculpted nails
Price
$71-13% vs typical facial services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 112 | $50–$79 |
| Manicure | 54 | $48–$81 |
| Nail art | 50 | $68–$99 |
| Acrylic nails | 43 | $53–$79 |
| Gel manicures | 19 | $50–$86 |
| Dip powder | 19 | — |
| Eyelash extensions | 15 | — |
| Foot massages | 13 | — |
