Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Val Betti Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty99−0.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Val Betti Plumbing

Richmond, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 136 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Val Betti Plumbing is better than 89% of septic tank services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Val Betti Plumbing is better than 79% of septic tank services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Val Betti Plumbing is better than 99% of septic tank services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Val Betti Plumbing is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Val Betti Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Val Betti Plumbing is better than 31% of septic tank services.D
31

Reviews for your job

Customers hired Val Betti Plumbing for 8 kinds of job.

Val Betti Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$305–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 38

All 10 Google reviews tagged “Plumbing pipe repair”

Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Val just did amazing quick and incredibly reasonably priced water main work at our house in Orinda... and they are creative problem solvers diagnosing and resolving issues without ripping everything (driveways, etc) up like other companies want to do, good at spot leak detection replacing only what is needed. 5…

Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
AlbertLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Val Betti is my go-to plumbing service folk. Mitch has been especially helpful with all that ails my water services and could not recommend Val Betti highly enough. Very responsive, and though not always available immediately, will get you on their calendar.

InstallationPlumbing pipe repair
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Val Betti Plumbing for many years. They are very responsive, professional, and reliable. I am the third generation of my family to use Val Betti's services. Over the years they have repaired leaks, installed faucets, installed water heaters, and replaced wall heaters. Several years ago they replaced…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Vanessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best plumbing company - we have used them for a few projects and they are extremely responsive, easy to work with, and everything is always done well. I would highly recommend them.

InstallationPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Ivan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ryan is the best plumber anywhere. On time. Great work. Extra checking. Fair price.

Plumbing pipe repair+ Punctuality+ Quality+ Professionalism
Erich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used Val Betti Plumbing twice now and will continue to use them in the future. They have been punctual, responsive and easy to contact/schedule with. The people they have sent to my house have always been professional, courteous and excellent at their job. Would recommend them to anyone who needs a plumber.

Garbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are very pleased with the work Val Betti Plumbing did for us. They replaced some old pipes and fixed a leak. They're efficient and professional.

Plumbing leak detectionPlumbing pipe repair+ Quality+ Professionalism
PatrickLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We contacted Val Betti Plumbing for a quote to repipe our house and install a tankless water heater. Old galvanized pipes dated back to the 1940's and tank heater was almost 20 years old. Valentino responded immediately and came out for an estimate. It didn't take long for him to evaluate what we had and let us know…

Water heater installationPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
NancyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We just replaced our kitchen sink and countertop, and Val Betti replaced our old galvanized pipes with copper, moved the plumbing from wall to deck mount, put in shutoff valves, lowered our drain, and hooked up the new sink. They were great! They're responsive, organized, professional, knowledgeable, reasonably…

Faucet installationPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Anna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Plumbing pipe repair

Price

$648+51% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 78%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Faucet repair14$271–$659
Faucet installation12$292–$786
Drain cleaning11$205–$478
Plumbing pipe repair10$305–$1.1k
Plumbing leak detection7$54–$495
Shower repair6$148–$469
Toilet repair5$209–$607
Water heater installation5$1.2k–$2.4k

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