Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Val Betti Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%31+2.2Craft & service penalty99−0.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Val Betti Plumbing

Richmond, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 136 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Val Betti Plumbing is better than 89% of septic tank services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Val Betti Plumbing is better than 79% of septic tank services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Val Betti Plumbing is better than 99% of septic tank services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Val Betti Plumbing is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Val Betti Plumbing is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Val Betti Plumbing is better than 31% of septic tank services.D
31

Reviews for your job

Customers hired Val Betti Plumbing for 8 kinds of job.

Val Betti Plumbing for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$469
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 19

All 6 Google reviews tagged “Shower repair”

Emy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Val Betti Plumbing is just the best! They respond instantly and once again have come to our rescue. Our water heater gave out, and within a few hours of calling them, a new water heater was installed. Every technician we have had come to our house has been great. Every technician has been polite, friendly and…

Paid $1,000+Reasonable priceSewer cleaningShower repairService not listed
RAY5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John arrived well within the promised time window. he was cordial, quick, efficient and professional. I would recommend Val Betti Plumbing for any plumbing need.

Shower repair+ Responsiveness+ Punctuality+ Quality
Justin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was able to set up work very shortly after inspecting for two separate issues, one involving plumbing and one involving a wall heater. Separate technicians for each job, both very professional. Both did fully satisfactory work.

InstallationShower repair+ Responsiveness+ Punctuality+ Quality
Ke8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

My bathroom sink faucet knobs would no longer come to a stop. I was able to turn them around continuously and would have to just stop at the point where water was off. My shower downspout would also increasingly leak water when the shower head was on. I saw all the great reviews Val Betti had online and decided to…

Faucet repairShower repair+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Using Val Betti plumbing is always a pleasure. On the phone they are always friendly, courteous, and responsive. This time, Ryan came out to clear up several issues with my kitchen plumbing. He was great about providing all the information about the work and presenting the options clearly. Additionally, they have…

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality

Price

$648+51% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 78%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Faucet repair14$271–$659
Faucet installation12$292–$786
Drain cleaning11$205–$478
Plumbing pipe repair10$305–$1.1k
Plumbing leak detection7$54–$495
Shower repair6$148–$469
Toilet repair5$209–$607
Water heater installation5$1.2k–$2.4k

Compare with

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