Experts Reviews · Company report
Valdez Mobile Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%7+0.5Craft & service penalty94−0.6Momentum penalty75−2.5Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Valdez Mobile Auto Repair

Lubbock, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #883Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 339 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valdez Mobile Auto Repair is better than 63% of auto repair shops.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valdez Mobile Auto Repair is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valdez Mobile Auto Repair is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valdez Mobile Auto Repair is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valdez Mobile Auto Repair is better than 75% of auto repair shops.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valdez Mobile Auto Repair is better than 7% of auto repair shops.F
7

Reviews for your job

Customers hired Valdez Mobile Auto Repair for 8 kinds of job.

Valdez Mobile Auto Repair for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#151 / 425

All 20 Google reviews tagged “Battery”

Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From Lamesa and my sons 2018 dodge challenger wouldn’t start in Lubbock. Got a fast response and He was able to quickly replace the alternator and battery. I will definitely be using him every time I’m in Lubbock area.

Battery
jimmye3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is a great young man. He came as soon as he could. Fixed my problem and was very kind. Will definitely use him again. So impressed!!! Tell all your friends

Battery
RenayLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. I will use them again!!!

Battery
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I ran out of gas and then couldn't get my car started. I drained the battery trying. Christian came to the rescue the same day and jumped my battery. He stuck around to make sure there wouldn't be any other issues. Luckily it was a simple fix, and without Christian, I would've spent a LOT of money getting my car…

BatteryAuto engine diagnostic
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian was incredible! Prompt, traveled to me, & efficient. Determined why my car was dead, picked up a new battery, & changed the battery all within an hour. Very professional! Will definitely be my first call next time.

Battery
Arius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Christian! I really appreciate the help with jumping! Took quick as 2 minutes!

Battery
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you, you were a great help to me I'm very pleased

Battery
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. They were able to fix the car after diagnosing it. No problems afterwards.

BatteryElectrical
Bart10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian was amazing and did exactly what he said he would do on time If you want a great mobile service use this guy.!!

Battery
Kayla6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

He was prompt and performed the work as expected. Would use again!

Battery
Frances3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The young man was prompt and knowledgeable. He had Me up and running in no time.

Battery
chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Diagnostic check, lost all power, replaced battery and alternator on one the busiest days of the week, Saturday. Checked fuses and at the end it was a very satisfying turnout. Thanks again, I would recommend his service anytime. Not too many mobile mechanics in town,and responded quickly and showed up on time or even earlier…

BatteryElectrical
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service with superior response time. Very kind and efficient service, definitely recommend.

Battery
shonna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Christian did an amazing job for me! I was stuck at work my car would not turn on I didn't know what to do I'm a single woman and had no idea what was wrong with my car. I unfortunately was way out past the airport and Christian came out with no hesitation and helped me. I'm so thankful to have such a trustworthy…

Battery+ Punctuality+ Quality+ Professionalism
PatsyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was very professional and respectful. I would so recommend these guys.

Battery+ Punctuality+ Quality+ Professionalism
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He was incredibly nice and professional and walked me through everything he would be doing to my car and why, which I genuinely appreciated!

BatteryService not listed+ Punctuality+ Quality+ Professionalism
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

easy going experience, this guy is one of the best and works hard at his craft!! on time and helpful!!

BatteryElectricalTransmission+ Punctuality+ Quality+ Value
johnnyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Battery
Sharon5 years ago★★★★★

Rating only, no written review.

Battery+ Quality
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 53%Overpriced 11%Not sure 0%

Jobs customers hired them for

Compare with