Analyzing 10,150,43210.2M ReviewsFor 28,76728.8K Experts

Experts Reviews · Company report
Valdez Mobile Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%63+34.4Reliability 24%40+9.7Value 14%87+12.3Replies to reviews 7%7+0.5Craft & service penalty94−0.6Momentum penalty75−2.5Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Valdez Mobile Auto Repair

Lubbock, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #883Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.7★ from 339 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valdez Mobile Auto Repair is better than 63% of auto repair shops.B
63
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valdez Mobile Auto Repair is better than 40% of auto repair shops.C
40
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valdez Mobile Auto Repair is better than 94% of auto repair shops.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valdez Mobile Auto Repair is better than 87% of auto repair shops.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valdez Mobile Auto Repair is better than 75% of auto repair shops.B
75
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valdez Mobile Auto Repair is better than 7% of auto repair shops.F
7

Reviews for your job

Customers hired Valdez Mobile Auto Repair for 8 kinds of job.

Valdez Mobile Auto Repair for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#310 / 553

All 13 Google reviews tagged “Steering & suspension repair”

Knockout1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my truck stopped for 4 days to try to find a mechanic to repair its differential, Christian was the only one who was available to receive the truck and completely transparent from the beginning, I was impressed with such professionalism and attention to every detail. I recommend Valdez Mobile Auto Repair with my eyes closed, thank you Christian

Reasonable priceSteering & suspension repair
Davante1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

He’ll get you right without a doubt. Definitely recommend.

Steering & suspension repair
wLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My daughter who was 6 hours from home vehicle stopped running late one night. I made contact with this company later in the morning. Christian had availability to go where she left her vehicle parked. She meet him with the part need to fix her vehicle. She advised that he was kind and polite. Christian texted…

Brake service & repairBrakesElectrical
LeeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt, professional, courteous. Christian did a great job. Highly recommended.

Steering & suspension repair
LSG19585 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and a honest guy. I definitely recommend using this young man, for on the spot diagnostics and repairs👍🏿

Auto engine diagnosticSteering & suspension repair
Odera2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work done. On time. And great with price. Absolutely going back if I need more repairs

Brake service & repairSteering & suspension repair
Derek2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike was incredibly knowledgeable. He found out what was wrong with my 2020 Escalade within a few minutes. He was kind enough to change the part after I went to purchase it. He saved my day. He had a willingness to help his customers and got me out of a tight spot when i was pressed for time. Him and his team are…

Steering & suspension repair
Jabari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christian is very professional really knows what he’s doin got back and running in no time on a Sunday would definitely use him again

Steering & suspension repair
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having a hard time finding an affordable mechanic until I came across Christian! Thank you so much for dropping my car off as well.😁 Check him out! You won’t be disappointed!!

Steering & suspension repair
Trae6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Some of the best work I've seen done, and not to mention the prices guarantee that you happy with whatever work you need done to your vehicle! I highly recommend Valdez mobile auto repair to anybody that wants good quality work done💯💯💯

Body & TrimSteering & suspension repair
HeatherLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Second time using Valdez mobile auto repair. I can't thank them enough for all they do. Was on time, quick with the repair and affordable for a single mom on a budget. Definitely will be my first call next time I need auto repairs to any of my cars!

Steering & suspension repairService not listed
Darius4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Customer photo from Darius's review
Steering & suspension repair
hector4 years ago★★★★★

Rating only, no written review.

Steering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 53%Overpriced 11%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Battery20—
Electrical19—
Brake service & repair14—
Auto engine diagnostic14—
Steering & suspension repair13—
Brakes11—
Transmission7—
Air conditioning5—

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