Kaitlyn “Bunny” RussellLocal Guide · 35 reviewsTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLong wait times and rude staff.
Vallejo Smog Test
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%78+49.6Reliability 28%84+23.7Replies to reviews 8%5+0.4Craft & service penalty89−1.1Momentum penalty99−0.1Experts Score= 72Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 35 well inspectorsPosition by Experts Score among all companies we track in this category. · better than 21%
4.8 ★★★★★ 306 Google reviews · 23 photos
85%five-star reviews
4.75★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Aug 2026latest review
Vallejo Smog Test at a glance
Google reviewers rate Vallejo Smog Test 4.8 out of 5 based on 306 reviews, with the owner not responding to any comments. Customers frequently praise the station for quick service, friendly staff, and efficient walk-in processes, often noting short wait times and clean facilities. While most find the pricing reasonable, some critics describe higher costs compared to competitors and mention instances of rude behavior or unexpected test failures.
- Google rating: 4.8 out of 5 from 306 reviews (85% five-star).
- Reviews on this page: 306 Google reviews (209 with written comments, 4 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: August 15, 2026.
- Service: Well Inspector serving Vallejo, California.
Data from Google, last updated October 26, 2026.
Score profile vs other well inspectors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vallejo Smog Test: 78/100 on this factor. Category median: 90.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vallejo Smog Test: 84/100 on this factor. Category median: 88.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vallejo Smog Test: 89/100 on this factor. Category median: 97.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vallejo Smog Test: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vallejo Smog Test: 5/100 on this factor. Category median: 82.F
5
Bar = this company · dark tick = category median.
Star ratings
306 Google reviews we collected
- 5 stars25985%
- 4 stars3311%
- 3 stars72%
- 2 stars10%
- 1 star62%
Praise vs complaints
Phrases our text analysis found in 209 written reviews
- Praise29797%
- Complaints83%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude11136%
- Speed & response11036%
- Price & value2910%
- Quality & results217%
- Would recommend207%
- Honesty & trust134%
- Communication10%
What customers talk about
We read 209 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fast and professional service definitely recommend this spot.”
“Quick, friendly and dependable service at a fair price.”
“Kind, clean, SAFE, Great Price, quick service, very helpful.”
“Total rip off.”
“Excellent service, friendly staff, very quick smog, overall great experience.”
“This will be my go to smog shop moving forward, highly recommended!”
“Employees are welcoming and honest with their recommendations if your vehicle doesn't pass.”
“If you do have an issue with your test, they'll explain why and how to remedy the problem.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Vallejo Smog Test for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
marcel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Failed a smog test, but I will return for the retest. Quick service and friendly smog technician.
Nefertari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Their customer service was impeccable along with great knowledge of their business. I will be returning for future smog tests!☺️
Wanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Customer service here is absolutely Phenomenal! Also received quick service as a walk-in.
MagdaliaLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Employee was prompt and polite. I had no wait and my car was quickly smogged and ready to go.
DANIELLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Dropped in 3pm. Quick smog check. Waited less than 20 minutes. $20 off online coupon. Debit card fee 1.5%. Credit card fee 3%.
HunterLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Very polite and good at their jobs. Never had any issues. Only complaint would be they seem short staffed, it's always one of 2 guys running back and forth from phones to garage to office, of course I'm only ever in on Saturdays, but I just feel bad for the guys. So don't be surprised if you can't get them on the…
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Smog certification | 6 | — |
| Emissions testing | 3 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 306 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
marcel tango5 reviewsTotal number of Google reviews marcel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFailed a smog test, but I will return for the retest. Quick service and friendly smog technician.
Nefertari Thomas3 reviewsTotal number of Google reviews Nefertari has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTheir customer service was impeccable along with great knowledge of their business. I will be returning for future smog tests!☺️
Carin McDermott1 reviewTotal number of Google reviews Carin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways the best in town
Wanda Deanes3 reviewsTotal number of Google reviews Wanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCustomer service here is absolutely Phenomenal! Also received quick service as a walk-in.
Junior Arroliga5 reviewsTotal number of Google reviews Junior has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and professional service definitely recommend this spot.
Magdalia PreciadoLocal Guide · 37 reviewsTotal number of Google reviews Magdalia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEmployee was prompt and polite. I had no wait and my car was quickly smogged and ready to go.
DANIEL MENDEZLocal Guide · 19 reviewsTotal number of Google reviews DANIEL has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDropped in 3pm. Quick smog check. Waited less than 20 minutes. $20 off online coupon. Debit card fee 1.5%. Credit card fee 3%.
Hunter ImmelLocal Guide · 102 reviewsTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery polite and good at their jobs. Never had any issues. Only complaint would be they seem short staffed, it's always one of 2 guys running back and forth from phones to garage to office, of course I'm only ever in on Saturdays, but I just feel bad for the guys. So don't be surprised if you can't get them on the phone first try, they're working constantly all day.
A SLocal Guide · 35 reviewsTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood, efficient process. Was a walk in and had 2 cars in line in front of me. But they opened a second bay so got in and out quick. There is a coupon on their website that gets you $ off
Business details
- Address: 850 Redwood St B, Vallejo, CA 94590
- Phone: (707) 647-7664
- Website: vallejosmogtestonly.com
- Service area: Vallejo, CA