Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Valley Custom Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Valley Custom Moving

Meridian, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 127 furniture delivery · 5.0★ from 444 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Custom Moving is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Custom Moving is better than 92% of furniture delivery.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Custom Moving is better than 95% of furniture delivery.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Custom Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Custom Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Custom Moving is better than 83% of furniture delivery.A
83

Reviews for your job

Customers hired Valley Custom Moving for 8 kinds of job.

Valley Custom Moving for moving-related packing

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.60
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$383–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 72
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Moving-related packing”

JeromeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This move of our belongings by VCM from Ketchum ID to San Marcos, CA (1,000 miles) went flawlessly. From the pickup of our items from storage in Ketchum on 09/30/26 through their delivery to our home in Southern California 5 days later. The communication was great throughout the process, and our belonging made…

Paid $1,500–2,000Reasonable priceSmall furniture movingInterstate movingMoving-related packing
H12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have hired Valley Custom Moving on many occasions for various types of moving services, from picking up and delivering a single furniture item to full service interstate moving. They have always done a complete and professional job, with good communication and customer relations. I’m so glad I found them. Highly recommend!

Reasonable priceSmall furniture movingInterstate movingLocal moving
Ashley9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Had to change my 5 star review to a 1, waiting for staff to call me back.

Paid $600–800Small furniture movingLocal movingMoving-related packing
CoelLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Please please please support your local business. These dudes are awesome!! Everything went flawless, from communication up until the move, to mission complete. I can't stress enough how amazing it was for valley custom moving, to move my life from one house to another. Professionalism, efficiency, and experience…

Paid $600–800Great priceLocal movingMoving-related packing
Inspired6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They showed up early and did a great job packing up my parents house. Very professional and considerate of breakables. They did an excellent job of packing the POD and was able to get it all into one POD. Hard workers who took no breaks. Communicated well. Awesome job!! We appreciate the awesome service. I would…

Oversized-item movingMoving-related packingSenior moving+ Punctuality+ Quality+ Professionalism
KatieLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only were they the most friendly people in the world, but they also went way over and above to accommodate us! They even moved our huge tournament air hockey table! These guys are the best and will take care of you. Highly recommended. Made us feel important and listened to what we needed.

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is hands down the best moving company we’ve ever used. An out of state move can be and is a very stressful event. Everyone I spoke to at the company was very informative and helpful throughout the entire process. Day of move the two movers, John and Austin, were incredibly attentive and showed a great amount of…

Furniture assemblyInterstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
BertLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our large home and business move with Valley Custom Moving was EXCELLENT. The initial contact and through the process to the subsequent unloading was excellent. Professional, polite, courteous, mindful of our goods and most importantly, they kept to their word. After all the nightmare scare stories we heard from…

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Briana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My family had an amazing experience with Valley Custom Moving! They moved us 900 miles. They are very professional, polite and know how to pack everything precisely. Using VCM took so much stress off the moving process and we will be calling them again for our final move. We highly recommend them. Thank you for such wonderful service.

Interstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceSenior movingSmall furniture movingInterstate moving

Price

$786-2% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interstate moving39$1.4k–$4.9k
Local moving34$556–$1.4k
Small furniture moving19$209–$738
Moving-related packing10$383–$1.4k
In-state moving10$680–$2.1k
Oversized-item moving6$135–$556
Furniture assembly5—
Senior moving3$432–$1.4k

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