Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
Valley Custom Moving logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty95−0.5Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Valley Custom Moving

Meridian, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #46Position by Experts Score among all companies we track in this category. of 127 furniture delivery · 5.0★ from 444 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Custom Moving is better than 95% of furniture delivery.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Custom Moving is better than 92% of furniture delivery.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Custom Moving is better than 95% of furniture delivery.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Custom Moving is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Custom Moving is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Custom Moving is better than 83% of furniture delivery.A
83

Reviews for your job

Customers hired Valley Custom Moving for 8 kinds of job.

Valley Custom Moving for oversized-item moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$556
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oversized-item moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Oversized-item moving”

Josh4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing people - Highly Recommend

Reasonable priceLocal movingOversized-item movingFurniture disassembly
CrystalLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Guys showed up and were efficient and took care of our furniture while loading and unloading. They were personable and professional.

Great priceLocal movingOversized-item moving
Inspired6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They showed up early and did a great job packing up my parents house. Very professional and considerate of breakables. They did an excellent job of packing the POD and was able to get it all into one POD. Hard workers who took no breaks. Communicated well. Awesome job!! We appreciate the awesome service. I would…

Oversized-item movingMoving-related packingSenior moving+ Punctuality+ Quality+ Professionalism
KatieLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Not only were they the most friendly people in the world, but they also went way over and above to accommodate us! They even moved our huge tournament air hockey table! These guys are the best and will take care of you. Highly recommended. Made us feel important and listened to what we needed.

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
BertLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our large home and business move with Valley Custom Moving was EXCELLENT. The initial contact and through the process to the subsequent unloading was excellent. Professional, polite, courteous, mindful of our goods and most importantly, they kept to their word. After all the nightmare scare stories we heard from…

Interstate movingOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
EliseLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have never moved out of state and we were very nervous about such an endeavor as it was a 4 bedroom home with 10-12 hours of drive time! .Corey walked us through the process, answered all our millions of questions. The delivered as promised! Ron Morgan, Dennis Albert and Austin Ruszczyk were fantastic. Not only…

Interstate movingOversized-item movingVehicle transport+ Responsiveness+ Quality+ Professionalism

Price

$786-2% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 61%Reasonable 39%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interstate moving39$1.4k–$4.9k
Local moving34$556–$1.4k
Small furniture moving19$209–$738
Moving-related packing10$383–$1.4k
In-state moving10$680–$2.1k
Oversized-item moving6$135–$556
Furniture assembly5—
Senior moving3$432–$1.4k

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