Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Valley Plumbing NW logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Valley Plumbing NW

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 328 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Plumbing NW is better than 98% of tank installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Plumbing NW is better than 96% of tank installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Plumbing NW is better than 100% of tank installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Plumbing NW is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Plumbing NW is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Plumbing NW is better than —% of tank installation.–
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Reviews for your job

Customers hired Valley Plumbing NW for 8 kinds of job.

Valley Plumbing NW for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Plumbing leak detection” · showing 20

Joel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Frankie and Vincent did an outstanding job! Plumbed the bathroom and tub surround efficiently and was very communicative. Thank you! Joel

Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet installation
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I had a weird water leak under my house which was spraying water everywhere but not constant. It turned out to be a plugged HVAC line which is generally outside of the scope of a plumber. Frankie just happened to have the right tubing which he spliced in and solved the mystery. Friendly guy, excellent plumber who’s…

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing pipe repair
ThomasLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick, efficient and effective. Looking forward to working together again.

Great pricePlumbing leak detection
Dale7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional and knowledgeable. Timely service.

Paid $1,000+Reasonable pricePlumbing leak detection
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast response and very helpful, great experience.

Paid $1–100Great pricePlumbing leak detection
t4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Valley Plumbing was highly recommended, and I can now understand why. The ease of making an appointment was a huge plus. The two plumbers arrived promptly and demonstrated meticulous attention to detail. They thoroughly inspected my plumbing system and diligently worked to identify and fix the leak problem. Their…

Paid $200–300Great pricePlumbing leak detectionShower repair
BrianLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

From my call to valley Plumbing where Kailee iprovidex excellent professional response to my plumbing need to making it possible to have Nate drop by to do a quote for a project. It was outstanding service from beginning to a resolution. A huge thanks to Valley Plumbing for resolving the issue for us perfectly

Paid $100–200Great pricePlumbing leak detectionFaucet installation
mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

great service

Paid $200–300Reasonable pricePlumbing leak detection
Rebecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

KOA and the other Valley Plumbing guys were fast, knew how to fix our ongoing plumbing issues, didn’t over charge and were very polite! I will call them again for future problems!

Paid $200–300Plumbing leak detectionShower repair
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, efficient, professional and fair price.

Paid $300–400Reasonable priceDrain cleaningPlumbing leak detectionFaucet repair
Ron10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Easy-worked clean! Great customer service! Thanks.

Reasonable pricePlumbing leak detection
Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

workers showed up on time and efficiently did the needed repairs and a little more.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great company and all employees totally rock!

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Samuel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The hardest part of highly recommending great plumbers is that you all know about them now. I will be using this team for every project into the future. Highly skilled, clean, respectful, and detailed, I could t ask for more.

Plumbing leak detectionFaucet repair+ Responsiveness+ Punctuality+ Quality
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Frankie is Amazing....I have worked with a number of Plumbers over the years and none of them stand up to the Service I get from Frankie.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Dave’s1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company and great people! Austin was very nice on the phone and communicated quickly! Frankie, did great work, and efficiently. His communication on arrival time and what needed to be done was awesome. The job turned out amazing, and very organized. Thank you Valley Plumbing NW for your great service and quick…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
Lynette9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

There's a reason Frankie has the ratings he does.....and it's because he's a legitimately nice human who isn't out to take advantage. He did a great job finding the issues, referring me to others when it was outside of his scope, and then completing the work that we hired him for. If only every contractor would be…

Plumbing leak detectionPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Patricia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were so pleased with the work that was done. Very quick to respond and job was completed in a very timely matter. We will use again for our plumbing needs.

Plumbing leak detectionToilet repair
SonjaLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team all the way around who was responsive and cordial in fixing an immediate situation.

Plumbing leak detection+ Responsiveness
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly, professional, and affordable. We definitely will call again.

Plumbing leak detectionPlumbing pipe repair

Show more plumbing leak detection reviews (4 more) →

Price

$556-21% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair40$340–$567
Water heater installation30$1.1k–$2.4k
Plumbing leak detection24$99–$1.1k
Plumbing leak repair21$337–$745
Toilet repair19$236–$771
Outdoor plumbing system repair18$490–$1.9k
Faucet installation17$450–$2.0k
Faucet repair16—

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