Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Valley Plumbing NW logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Valley Plumbing NW

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 328 Google reviews

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Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Plumbing NW is better than 98% of tank installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Plumbing NW is better than 96% of tank installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Plumbing NW is better than 100% of tank installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Plumbing NW is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Plumbing NW is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Plumbing NW is better than —% of tank installation.–
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Reviews for your job

Customers hired Valley Plumbing NW for 8 kinds of job.

Valley Plumbing NW for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$337–$745
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Plumbing leak repair”

Sharon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Punctual, got the job done efficiently, wasted no time and didn't leave a mess. Would use them again if needed.

Paid $600–800Reasonable pricePlumbing leak repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They did an excellent job fixing a drain leak under my sink!! Highly recommend!!

Paid $300–400Reasonable pricePlumbing leak repair
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

On time, excellent workmanship, knowledgeable, and clear communicators. Valley Plumbing NW will be my go-to contractor for all future work.

Paid $900–1,000Reasonable priceFaucet repairFaucet installationShower repair
William10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

We are remodeling our fixer and ran into the water line which had really old materials. They were able to fix it the next day so I didn't have to go without water for a long period of time and helped me evaluate the other aspects of plumbing in my home! They were awesome!!

Reasonable pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
cynthia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Could not have been better. On time, professional, above and beyond with explanations about the conditions found, and polite/respectful.

Paid $1,000+Great pricePlumbing pipe repairPlumbing leak repair
Charlie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

workers showed up on time and efficiently did the needed repairs and a little more.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Katy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Friendly and fast service. Everyone is amazing!

Great pricePlumbing leak repairGarbage disposal repair
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Frankie is Amazing....I have worked with a number of Plumbers over the years and none of them stand up to the Service I get from Frankie.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Dave’s1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great company and great people! Austin was very nice on the phone and communicated quickly! Frankie, did great work, and efficiently. His communication on arrival time and what needed to be done was awesome. The job turned out amazing, and very organized. Thank you Valley Plumbing NW for your great service and quick…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair
SUSAN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Freddie was very professional, had a great attitude, called to see if he could come early (as job times often vary) no mess was left behind. They did a great job. We would absolutely recommend them to anyone/everyone.

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We had a leak in the main water line between the meter and the house. I suspected it was near the meter so dug out the 45 year old copper pipe. As soon as I uncovered the crack, I had a five foot high fountain so had to shut off the water at the meter. We had a large company come out and were quoted $6900 to replace…

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
Melissa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an outdoor faucet that was leaking and needed replaced. Scheduling was fast and easy and they were able to come out sooner than I expected. The work was done quickly and efficiently, and they left the area neat and tidy. It sure is nice to have a working faucet again!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were very pleased with this company. Great communication and work was done as scheduled. I would definitely recommend them👍🏼

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Matthew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Used them multiple times. They are great. Can't recommend them enough. Fast, fair and good people.

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Quality+ Value
aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Responsive and insured I was aware of issues before I even hired them. Responded early and finished the job even tho unfortunate issues arose they could not have known about. Left when the job was completed even tho it took longer than expected. Would hire again even tho I hope not to

Plumbing leak repairOutdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
Lucas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Frankie is prompt and professional, provided exactly the services and repairs I needed done and on a reasonable budget. I will be calling Valley Plumbing NW for any future plumbing needs!

Plumbing leak repairSewer repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Howard3 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable pricePlumbing pipe repairPlumbing leak repair
Carriea year ago★★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing leak detectionPlumbing leak repair
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairPlumbing pipe repair+ Punctuality+ Professionalism
Madison3 years ago★★★★★

Rating only, no written review.

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Herbaliston3rdSt.Local Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationPlumbing leak repairFaucet repair+ Quality+ Professionalism+ Value

Price

$556-21% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair40$340–$567
Water heater installation30$1.1k–$2.4k
Plumbing leak detection24$99–$1.1k
Plumbing leak repair21$337–$745
Toilet repair19$236–$771
Outdoor plumbing system repair18$490–$1.9k
Faucet installation17$450–$2.0k
Faucet repair16—

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