Experts Reviews · Company report
Valley Plumbing NW logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Valley Plumbing NW

Newberg, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 15 tank installation · 5.0★ from 328 Google reviews

Report card

Percentile vs other tank installation (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Plumbing NW is better than 98% of tank installation.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Plumbing NW is better than 96% of tank installation.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Plumbing NW is better than 100% of tank installation.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Plumbing NW is better than 100% of tank installation.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Plumbing NW is better than 100% of tank installation.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Plumbing NW is better than —% of tank installation.–
—

Reviews for your job

Customers hired Valley Plumbing NW for 8 kinds of job.

Valley Plumbing NW for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.1k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Water heater installation” · showing 20

F2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Frankie and his team have been great! Very professional, punctual, and knowledgeable. I will definitely be using them again!

Toilet repairWater heater installation
Dominic13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and quality work. The guys all around are professional, hard working and did an excellent job of repiping our home. Will be using them for my next project!

Paid $2,000+Reasonable priceToilet repairWater heater installation
RickLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ihad my water heater replaced. Valley plumbing was on time and professional. They quickly located a shorter heater needed for my space, and completed the work in a few hours. Wouldn't hesitate to use them again.

Paid $2,000+Reasonable priceWater heater installation
Don9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast and efficient service. Explained what to expect and what we can do to maintain our new tankless water heater.

Paid $1,000+Reasonable priceWater heater installation
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Frankie and the rest of the team were all patient, supportive, and knowledgeable.

Reasonable priceWater heater installation
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and fair. The only plumbers I'll use from now on.

Paid $1–100Great priceWater heater installation
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Vincent and Frankie couldn’t have been better. We plan on working with this company in the future.

Paid $1,000+Reasonable priceWater heater installation
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

What a remarkable experience! From the ease in scheduling to on-time arrival and hot water heater replacement! Nate and Vincent were amazing technicians and very knowledgeable. I’d recommend Valley Plumbing NW highly!

Paid $1,000+Great priceWater heater installation
Philip7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Fast service. Good install.

Paid $1,000+Reasonable priceWater heater installation
Trevor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have relied on Valley Plumbing NW for two serious jobs at our home: a full repipe after a significant plumbing leak and a water heater replacement. Every step of the way, the team was transparent, professional, and prompt. When my water heater failed, I called at 7 p.m. By the next afternoon, we had a new water…

Paid $1,000+Great priceWater heater installationPlumbing pipe repair
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Frankie got here quickly, fixed the problem, and cleaned up. He always does a great job.

Paid $300–400Great pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Koa was very professional and friendly . He was very efficient and did a great job

Paid $900–1,000Great priceWater heater installation
ErinLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Outstanding Plumbing Company. We hired Valley Plumbing NW for plumbing work for a 3 bathroom remodel. My husband was so impressed he has used their service several times at his company. It's a family run business that goes above and beyond to provide service you can trust. Frankie, the owner, is amazing. His team…

Reasonable priceWater heater installationShower installationPlumbing pipe repair
Teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was a positive happy ending to a bit of a search for a plumbing company to replace my water heater. I'm happy I found Frankie and Valley Plumbing NW. I highly recommend this company!

Great priceWater heater installation
Jeff12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Valley Plumbing crew did a fine job of replacing my water heater. Price was fair and they were able to install just a couple of days after I called them.

Paid $1,000+Reasonable priceWater heater installation
MaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have had multiple projects done by Valley Plumbing NW. Frankie and everyone involved has been very friendly and answered every question that comes up along the way. For a full re-pipe and water heater install, I appreciated all their communication, attention to details and consideration of our home, especially…

Water heater installationPlumbing pipe repair
Christy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast response and excellent work

Paid $1,000+Great priceWater heater installation
Wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Frankie is Amazing....I have worked with a number of Plumbers over the years and none of them stand up to the Service I get from Frankie.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our water heater was working intermittently and was on the way out when I called Valley Plumbing NW late Saturday afternoon. The phone was answered by a live person, no voice mail. After discussing our situation, we selected a replacement based on Frankies recommendation. The unit we selected was better suited for…

Water heater installation+ Responsiveness+ Punctuality+ Quality
AJLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Frankie and his team were extremely responsive and easy to work with! The provided prompt, professional, and helpful service! We went with Valley Plumbing NW because of the high ratings and reviews and we were not disappointed!

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (11 more) →

Price

$556-21% vs typical tank installation

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 58%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair40$340–$567
Water heater installation30$1.1k–$2.4k
Plumbing leak detection24$99–$1.1k
Plumbing leak repair21$337–$745
Toilet repair19$236–$771
Outdoor plumbing system repair18$490–$1.9k
Faucet installation17$450–$2.0k
Faucet repair16—

Compare with