iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%13+0.9Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#190 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 46%
4.8★★★★★295 Google reviews · 24 photos
92%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Valley Smog & Repair 4.8 out of 5 based on 295 reviews, highlighting fast service, transparent pricing, and clear communication for tasks like smog checks, diagnostics, and tire installation. Customers frequently praise the friendly staff and efficient turnaround times. However, a minority of low-star reviews describe instances of vehicle damage during repairs and disputes over billing or diagnostic accuracy, indicating occasional inconsistencies in the quality of work provided.
Google rating: 4.8 out of 5 from 295 reviews (92% five-star).
Reviews on this page: 295 Google reviews (223 with written comments, 5 with photos).
Owner responses: the business replied to 4% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Lodi, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Valley Smog & RepairAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Valley Smog & Repair: 90/100 on this factor. Category median: 89.A
90
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Valley Smog & Repair: 87/100 on this factor. Category median: 86.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Valley Smog & Repair: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Valley Smog & Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Valley Smog & Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Valley Smog & Repair: 13/100 on this factor. Category median: 60.F
13
Bar = this company · dark tick = category median.
Star ratings
295 Google reviews we collected
4.8of 5
5 stars27292%
4 stars145%
3 stars10%
2 stars31%
1 star52%
Praise vs complaints
Phrases our text analysis found in 223 written reviews
99%praise
Praise43699%
Complaints61%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2659%
Reasonable1841%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10023%
Speed & response7717%
Price & value7216%
Quality & results6515%
Honesty & trust6414%
Would recommend4711%
Communication174%
What customers talk about
We read 223 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Best service, professional and understanding of their clients.”
“Went for a pre-purchase inspection last minute and they were able to help me out the same day.”
“It was well worth it, and I’ll definitely be back for any future vehicle inspections.”
“rip off or lack of knowledge.”
“The team was incredibly thorough, professional, and honest.”
“Not that simple, their technician damaged two wheels severely.”
“Finding a shop that you can Trust and one that provides Excellent Customer Service is hard to come by, i will continue to be a loyal customer and al…”
“I would definitely recommend this place to anybody needing auto services.”
“They took the time to inspect the vehicle carefully, explained everything they found in a way that was easy to understand, and answered all of my ques…”
People customers mention
Auto6 reviews
Center5 reviews
Kashif3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Valley Smog & Repair for 8 kinds of job. Pick one to see what they paid and said.
JJames12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 hours ago★★★★★
Friendly, trustworthy and communicative. Went for a pre-purchase inspection last minute and they were able to help me out the same day. If I lived closer this would be my go-to. Also gave me $50 discount!
Vehicle InspectionVehicle safety inspection
DDenise1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Best service, professional and understanding of their clients. They have quality feedback and explanations in an efficient way. Gets me in and out, and prioritizes my needs when I come by. Best in town!
LLakisha3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I have been a loyal customer to Valley Auto Repair since I have moved to this area going on 8 yrs now. Kash and his associates are always looking out not only for the safety of their customers but also what will work best for your budget. Finding a shop that you can Trust and one that provides Excellent Customer…
Air & cabin filter replacementAuto brake repairAuto brake replacement
EEric2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My car would not start and I had it towed to their shop. Ended up needing a new fuel pump. They got my car going again and I picked it up the next day. I am a repeat customer and I originally started going to them because they are within walking distance of my house. Great service every time I go.
Reasonable priceService not listed
LLeroyLocal Guide · 52 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had to have air bleed service done on a prius (needed to be done with expensive obdll code reader)
Reasonable priceBrake service & repair
JJana6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I went in for a smog check and was in and out the door in less than an hour. I would definitely recommend this place to anybody needing auto services.
Friendly, trustworthy and communicative. Went for a pre-purchase inspection last minute and they were able to help me out the same day. If I lived closer this would be my go-to. Also gave me $50 discount!
Best service, professional and understanding of their clients. They have quality feedback and explanations in an efficient way. Gets me in and out, and prioritizes my needs when I come by. Best in town!
Price assessment: Reasonable price
Services: Air & cabin filter replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Vehicle Inspection, Wheel alignment, Brake service & repair, Auto maintenance
J
Julio1 reviewiTotal number of Google reviews Julio has written across all businesses on Google Maps, not just this one.
I have been a loyal customer to Valley Auto Repair since I have moved to this area going on 8 yrs now. Kash and his associates are always looking out not only for the safety of their customers but also what will work best for your budget. Finding a shop that you can Trust and one that provides Excellent Customer Service is hard to come by, i will continue to be a loyal customer and also continue to-recommend this amazing establishment.⭐️⭐️⭐️⭐️⭐️
Services: Air & cabin filter replacement, Auto brake repair, Auto brake replacement, Auto emissions testing, Auto exhaust system replacement, Auto maintenance, Battery, Brakes, Electrical, Electrical repair, Engine repair, General repairs & maintenance, Oil change, Tires, Auto engine tuning, Vehicle Inspection, Vehicle safety inspection, Wheel alignment
E
Eric Billups2 reviewsiTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
My car would not start and I had it towed to their shop. Ended up needing a new fuel pump. They got my car going again and I picked it up the next day. I am a repeat customer and I originally started going to them because they are within walking distance of my house. Great service every time I go.
Price assessment: Reasonable price
Services: Service not listed
L
Leroy BrannonLocal Guide · 52 reviewsiTotal number of Google reviews Leroy has written across all businesses on Google Maps, not just this one.
Went in here on 8-12-2026 for a diagnostic on my KIA. I was inn and out in less then an hour and for less then $100! Was a very fair price. Nice waiting area for my family and I with A/C and comfortable seating. Koshi at the front desk was very informative and was kind enough to give me a detailed print out with additional research and information. 10/10 recommend and would use them again!
Price assessment: Great price
J
Jessica6 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.