Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Van Wert Glass logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%44+3.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Van Wert Glass

Bay City, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 130 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Van Wert Glass is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Van Wert Glass is better than 94% of auto repair shops.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Van Wert Glass is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Van Wert Glass is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Van Wert Glass is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Van Wert Glass is better than 44% of auto repair shops.C
44

Reviews for your job

Customers hired Van Wert Glass for 2 kinds of job.

Van Wert Glass for auto windshield replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto windshield replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Auto windshield replacement”

KatieLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My driver side window on my car shattered and needed to be completely replaced. This place got me in quickly and I had my car back the next day. Service was great. My window looks great. And I felt like the price was fair for service. Definitely recommend!

Great priceAuto windshield replacement
BrandonLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Speedy and affordable service!

Auto windshield replacement
Chelse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Walked in on a Monday for a quote, had it replaced on Tuesday in 4 hours! Very personable, great cost and amazing quality!

Great priceAuto windshield replacement
Renee'Local Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were great to work with. Installed the windshield in exactly the amount of time stated. Really nice staff. Very reasonable price. Call them before you call your insurance company!

Auto windshield replacement
BenjaminLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had my windshield replaced .Awesome service great price. Friendly service.

Auto windshield replacement
Janet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Highly recommend this place, honest .reliable people. They do what they promise in the recommended time.

Great priceAuto windshield replacement
joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service great staff will recommend to everyone

Great priceAuto windshield replacement
Adam12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service. Very professional. Worked around my schedule.

Auto windshield replacement
Kristy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome service! They went above and beyond. Fast and friendly service. Highly recommend

Auto windshield replacement
Scott9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

5 Star. I had my windshield replaced on a F150 with a factory OEM windshield. Great communication from them and a great price.They are by far the best price with great service. I will recommend them to anyone who needs any work done.

Auto windshield replacement
MichealLocal Guide · 184 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Professional and friendly! They also did a better job than the shop I used before. Highly recommended.

Auto windshield replacement
JohnnyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great guys that take pride in their work. dropped my 2014 tundra off at 9 AM and it was ready to go by 1 PM. go-to shop for all auto glass needs.

Auto windshield replacement
AntonioLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a huge crack in the middle of my windshield, kept expanding due to the heat. I called, and immediately the work could be done the next day. I got my windshield fixed, took a couple hours to cure. But I am so glad I came to Andy and his team for my windshield replacement. I am able to see more clearly! I had an…

Auto windshield replacement
MikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aaron is the best.

Auto windshield replacement
BobLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very reasonable price. Quick service. High quality materials. Recommended to us by Saginaw Wilson Ford dealership, which sends all its windshield work to VanWert.

Auto windshield replacement
JasonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I used Josh he was very quick friendly and really cares about his customers. Josh likes going the extra step for his customers and that is very hard to find these days. Keep up the great work Josh

Auto windshield replacement
Jennifer14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks for the quick windshield repair! Great job , fast, and efficient. Support local!

Auto windshield replacement
BradLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cracked the windshield on my Wrangler after I put a new roll cage in. I called and explained my situation that we were leaving in 2 days and the jeep had to be on a trailer. Dropped it off afterhours and before close of business the next day my windshield was replaced. Very polite staff, I highly recommend.

Auto windshield replacement
KellyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Made the mistake of parking near the score board at my daughter's softball game and took a home run through my windshield. Insurance wouldn't cover it until I paid a 500$ deductible. Set up an appointment with safelight to replace it at 414$. Husbands coworker recommended we call and get an estimate from Van…

Auto windshield replacement+ Punctuality+ Quality+ Professionalism
Danielle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto windshield replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 86%Reasonable 14%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto windshield replacement20—
Auto windshield repair7—

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