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Vanity Salon

Hair salon · Memphis, TN · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty98−0.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#56 of 91 makeup artistsPosition by Experts Score among all companies we track in this category. · better than 39%
4.9 ★★★★★ 1,701 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$53typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Vanity Salon at a glance

Google reviewers rate Vanity Salon 4.9 out of 5 based on 1701 reviews, with the owner responding to only 1% of them. Customers frequently praise the staff for listening to their needs, providing professional advice, and delivering consistent results on cuts, color, and styling. Many clients drive significant distances for appointments and report receiving compliments on their hair. However, some low-star reviews criticize specific stylists for rough handling, cutting hair too short, or charging high prices for simple services.

  • Google rating: 4.9 out of 5 from 1,701 reviews (97% five-star).
  • Reviews on this page: 1,701 Google reviews (1,020 with written comments, 67 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Makeup Artist serving Memphis, Tennessee.

Data from Google, last updated October 27, 2026.

Score profile vs other makeup artists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction94Reliability93Craft & service98Value100Momentum100Replies to reviews24Satisfaction: 94 (median 96)Reliability: 93 (median 94)Craft & service: 98 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 24 (median 48)
Vanity SalonMakeup Artists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vanity Salon: 94/100 on this factor. Category median: 96.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vanity Salon: 93/100 on this factor. Category median: 94.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vanity Salon: 98/100 on this factor. Category median: 99.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vanity Salon: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vanity Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vanity Salon: 24/100 on this factor. Category median: 48.D
24

Bar = this company · dark tick = category median.

Star ratings

1,701 Google reviews we collected

  • 5 stars1,64797%
  • 4 stars322%
  • 3 stars30%
  • 2 stars30%
  • 1 star161%

Praise vs complaints

Phrases our text analysis found in 1,020 written reviews

  • Praise85697%
  • Complaints243%

Price

What customers reported paying

$53-40% vs typical makeup artists

Middle half of what 460 customers paid ($41–$131) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results31235%
  • Staff & attitude28532%
  • Would recommend10612%
  • Communication657%
  • Speed & response556%
  • Honesty & trust293%
  • Price & value283%

What customers talk about

We read 1,020 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Excellent service, greeted as I walked in, easy appointment scheduling!”
    “Hands down one of the worst washes, haircuts, and styles I've ever received in my life.”
  • “Great expertise and appreciate her professional advice.”
    “The guy from reception was rude, unprofessional, can't correctly explain to me what was going on.”
  • “I highly recommend Kim and will definitely be back!”
    “Terrible experience, and I don't recommend this place to anyone.”
  • “She clearly communicated what she was doing and why, all while making sure I was confident about my choice of style.”
  • “I had an appointment was taken care off in a very timely manner, Hailey styled my hair just how I wanted it”
    “My stylist was late because she had to squeeze someone in very late but she apologized and it wasn’t a problem at all.”
  • “I have never ever been unhappy with Adrienne and it's nice to have someone I trust.”
    “I plan on taking legal action because I was scammed out of $400.”
  • “The salon is well organized, reasonably priced and very professional.”
    “In a nutshell, this place is a rip off.”

People customers mention

  • Shelby 40 reviews
  • Adrienne 28 reviews
  • Courtney 28 reviews
  • Eugenia 25 reviews
  • Jasmine 24 reviews
  • Myleah 17 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Vanity Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Silvia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always so nice personal. I had an appointment was taken care off in a very timely manner, Hailey styled my hair just how I wanted it

Paid $40–60Hairstyling
Melinda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I’ve been going here for years and I love how my hair turns out every time I go !!! Amazing salon and people !!

Paid $160–180Hair highlighting
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Excellent service, greeted as I walked in, easy appointment scheduling! Friendly and helpful staff.

Paid $20–40Haircut
janell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shelby is your girl if you’re looking for a stylist. She listens to your needs and has great recommendations. My hair has never looked better.

Paid $100–120Kids' cutsBlowoutsHaircut
Jennie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Courtney is always great! She knows exactly what to do before I even tell her. Makes me feel comfortable and is the best listener. Why I drive over an hour to continue to see her. Thanks again! You’re the best.

Paid $140–160
YvetteLocal Guide · 139 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love it, thank you Jasmine! I didn't recognize myself, I went in looking tired came out looking young and vibrant. Have got many compliments today on my hair!!

Paid $200+Hair coloring+ Punctuality+ Cleanliness+ Quality

Jobs customers hired them for

JobReviewsCategory typical
Haircut750$32–$58
Hairstyling473$41–$68
Hair coloring332$111–$214
Hair highlighting168$185–$371
Blowdry104—
Balayage61—
Blowouts52$38–$84
Perms39—

Compare with

Photos

Customer reviews

4.9 ★★★★★ 1,701 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cindy Jacobson3 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always wonderful I drive 2 1/2 hours

  • Price: $140–160
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Well-kept
Pat Rodgers4 reviewsTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! McKenzie always does a great job on my hair whether it’s color with highlights or a cut. I’m happy to recommend Vanity to anyone needing salon services.

  • Positive: Punctuality, Cleanliness, Quality, Professionalism, Value
  • Services: Blowouts, Haircut, Hair coloring
  • Services: Haircut
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Ami LattimerLocal Guide · 13 reviewsTotal number of Google reviews Ami has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was really happy with my experience here. I usually go to great clips because I don't usually need anything fancy. However, my hair was at an awkward stage of growth, and I needed hair advice as well as a cut. My mom usually goes to Vanity, so I thought I could get someone who could just figure out what I could do with my hair to make it not look so awkward. I was able to book an appointment with Jasmine on relatively short notice online. The website was a little complicated to navigate, but I figured it out. Jasmine did amazing at her job. She took the time to analyze my hair and its varying lengths. She asked questions to understand how I usually maintained it, and in the end she was able to formulate a plan for what we could do. Every step of the way, she made sure everything was okay with me, and she was personal enough to understand what I was dealing with without being invasive. If I wasn't moving to a different state, I wouldve liked to keep coming back for her.

  • Price: $40–60
  • Services: Hairstyling, Curly hair
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Nancy Miller1 reviewTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shayli is the best! My color and cut make me feel 10 years younger.

  • Price: $160–180
  • Services: Haircut, Hair coloring
  • Atmosphere: Relaxing
  • Maintenance: Pristine
M CullenLocal Guide · 29 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shelby is the best!

  • Price: $20–40
  • Services: Haircut
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Chikaku Mask2 reviewsTotal number of Google reviews Chikaku has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Shayli is the go to for alternative styles

  • Price: $20–40
  • Services: Haircut
  • Atmosphere: Relaxing
Silvia Garcia9 reviewsTotal number of Google reviews Silvia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always so nice personal. I had an appointment was taken care off in a very timely manner, Hailey styled my hair just how I wanted it

  • Price: $40–60
  • Services: Haircut
  • Services: Hairstyling
Debbey Hester2 reviewsTotal number of Google reviews Debbey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a delight!

  • Price: $140–160
  • Services: Haircut, Blowdry, Hair coloring
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Stacia Begnaud5 reviewsTotal number of Google reviews Stacia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adrienne did a great job with my fine curly. Love my cut.

Anna TateLocal Guide · 12 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eugenia is great, she listens and I am always amazed at her talent.

  • Services: Haircut
  • Services: Hairstyling, Haircut

Vanity Salon on Google Maps →

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