Pascal Schmetz5 reviewsTotal number of Google reviews Pascal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery helpful people.
Vaughn Recycling LLC
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%62+39.4Reliability 28%58+16.4Replies to reviews 8%65+5.4Experts Score= 61Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 26 recycling servicesPosition by Experts Score among all companies we track in this category. · better than 32%
4.5 ★★★★★ 201 Google reviews · 24 photos
80%five-star reviews
4.66★last 12 monthsAverage stars on reviews from the last 12 months only.
4.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
78%reviews answered by the owner
Oct 2026latest review
Vaughn Recycling LLC at a glance
Google reviewers rate Vaughn Recycling LLC 4.5 out of 5 based on 201 reviews, with the owner responding to 78 percent of them. Customers frequently highlight competitive pricing, quick service, and helpful staff who assist with sorting scrap metal. However, recurring criticism involves rude treatment from front desk employees regarding paperwork, while other complaints cite long wait times for loading and disputes over accepted materials or weighing accuracy.
- Google rating: 4.5 out of 5 from 201 reviews (80% five-star).
- Reviews on this page: 201 Google reviews (146 with written comments, 1 with photos).
- Owner responses: the business replied to 78% of reviews.
- Most recent review: October 24, 2026.
- Service: Recycling Service serving Fayetteville, Arkansas.
Data from Google, last updated October 25, 2026.
Score profile vs other recycling services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vaughn Recycling LLC: 62/100 on this factor. Category median: 69.B
62
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vaughn Recycling LLC: 58/100 on this factor. Category median: 67.C
58
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vaughn Recycling LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vaughn Recycling LLC: 65/100 on this factor. Category median: 31.B
65
Bar = this company · dark tick = category median.
Star ratings
201 Google reviews we collected
- 5 stars16080%
- 4 stars168%
- 3 stars63%
- 2 stars42%
- 1 star157%
Praise vs complaints
Phrases our text analysis found in 146 written reviews
- Praise17093%
- Complaints127%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6837%
- Price & value3419%
- Speed & response2916%
- Quality & results1910%
- Would recommend179%
- Honesty & trust127%
- Communication32%
What customers talk about
We read 146 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience and they are very helpful and informative”
“…ont the lady working up there (who has been there a while) was being rude about the way I filled out my paperwork, even though it was correct.…”
“Separated it piece by piece & were fair about everything they did.”
“If you want to be ripped off like we were today.”
“Really good and fast pays great nickey was a great help”
“Have always been very fast, friendly, and thorough.”
“Highly recommend using them for your scraping needs.”
“Would not recommend.”
“And their battery facility right up the road has always been very reliable.”
“Nickey and Christian helped me unload my truck and explained the process and were very professional.”
People customers mention
- Nickey 6 reviews
- Christian 5 reviews
- Jhoan 4 reviews
- Levi 4 reviews
- Johan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Carlos8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Nikki and his brother are hard workers! I had a great experience and they are very helpful and informative
alex13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Went to Vaughn because they have always treated me good. The guys in the back, nickey I believe is his name was great. But then when I got to the front the lady working up there (who has been there a while) was being rude about the way I filled out my paperwork, even though it was correct. She made comments that she…
Murray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
Lady at the front is completely rude and not pleasant to deal with. I will not be bringing future business there.
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Have dealt with this company several times over the years. Always professional and easy to deal with!!!!
KimLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This was the first time that I have ever tried to sell anything to a recycling company, so I did not really know what to expect. I told the two you men working there that it was my first time there and asked them for help. They were both extremely friendly and helpful, as was the lady at the counter.
PopularLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★
They dont accept bulk metals anymore but you can donate it to them. I asked when will that end, nobody knew. Scam! They do accept cans you can get paid on. Find another avenue, do you can get paid for you metal amd time.
Photos
Customer reviews
4.5 ★★★★★ 201 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Carlos Reyes8 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNikki and his brother are hard workers! I had a great experience and they are very helpful and informative
Response from the owner · 4 days ago
Thank you for the great review. We will reward Nickey and Christian accordingly. They are an awesome part of our team.
Lester FosterLocal Guide · 50 reviewsTotal number of Google reviews Lester has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place to recycle metal and great prices for it.
Response from the owner · 5 days ago
Lester, thanks for stopping by and sharing your experience. We work hard to keep our processes smooth and our rates competitive, so we appreciate you noting both. See you next time you have a load to drop off.
Redblood Reyes7 reviewsTotal number of Google reviews Redblood has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReally good and fast pays great nickey was a great help
Response from the owner · a week ago
Redblood Reyes, we appreciate you taking the time to share your feedback. We’re glad Nickey could get you in and out quickly with a fair payout. We look forward to seeing you again next time.
alex goodwin13 reviewsTotal number of Google reviews alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent to Vaughn because they have always treated me good. The guys in the back, nickey I believe is his name was great. But then when I got to the front the lady working up there (who has been there a while) was being rude about the way I filled out my paperwork, even though it was correct. She made comments that she would just fill my paperwork out for me. Just off the way she treated me I will no longer bring anything to this place and will make sure to let everyone know that TRG right down the road is much nicer to customers without the shi**y attitude about doing their job. I have heard other people complain about her but backed them and said she was probably just having a bad day, obviously I was wrong and they were right. Would not recommend.
Response from the owner · 2 weeks ago
We apologize about what happened to you. We will get this fixed immediately. If there is anything we can do to keep your business let us know.
Murray James1 reviewTotal number of Google reviews Murray has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLady at the front is completely rude and not pleasant to deal with. I will not be bringing future business there.
Response from the owner · 2 weeks ago
We are sorry to hear you had a bad experience. We will address this situation with our team. Have a great day.
michael calvertLocal Guide · 100 reviewsTotal number of Google reviews michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNot nearly enough parking, but acceptable.
Response from the owner · 3 weeks ago
Thank you for the good review! We will take your concern into consideration.
Richard Carney2 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHave dealt with this company several times over the years. Always professional and easy to deal with!!!!
Response from the owner · 2 months ago
Thank you for the continued business!!
Cory HendricksLocal Guide · 17 reviewsTotal number of Google reviews Cory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick and easy! Good dudes
Response from the owner · 2 months ago
Thanks for the review! We are glad you had a positive experience.
Peter Gray9 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery good service and polite!!!
Response from the owner · 2 months ago
Thank you for the review!
Business details
- Address: 1246 S School Ave, Fayetteville, AR 72701
- Phone: (479) 443-2145
- Website: vaughnrecycling.myscrapportal.com
- Service area: Fayetteville, AR