Graphic designer · New York, NY · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%99+62.9Reliability 28%98+27.7Replies to reviews 8%70+5.8Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 17 book illustratorsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★515 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Vector Design five stars based on 515 reviews, with the owner responding to all feedback. Customers frequently cite quick turnaround times, reasonable pricing, and clear communication for services including vector conversion, logo creation, and photo editing. Most clients note that the team delivers accurate work in multiple file formats within promised deadlines. One low-star review mentions a lack of response after submitting a service request via the website, though this instance stands alone among the overwhelmingly positive feedback.
Google rating: 5.0 out of 5 from 515 reviews (99% five-star).
Reviews on this page: 515 Google reviews (488 with written comments, 18 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 26, 2026.
Service: Book Illustrator serving New York, New York.
Data from Google, last updated October 29, 2026.
Score profile vs other book illustrators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Vector DesignBook Illustrators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vector Design: 99/100 on this factor. Category median: 81.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vector Design: 98/100 on this factor. Category median: 83.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vector Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vector Design: 70/100 on this factor. Category median: 30.B
70
Bar = this company · dark tick = category median.
Star ratings
515 Google reviews we collected
5.0of 5
5 stars51299%
4 stars20%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 488 written reviews
99%praise
Praise92999%
Complaints61%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response31834%
Quality & results16818%
Price & value13815%
Would recommend12613%
Staff & attitude8910%
Communication778%
Honesty & trust192%
What customers talk about
We read 488 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great work, fast & professional - I've used them more than a dozen times for projects”
“Our logo was very complex and they did an outstanding job.”
“There are a lot of ‘free’ websites out there where you can automatically turn a pic into an SVG- and they’re awful.”
“Did what I needed them to do and were very very reasonably (almost unbelieveably) priced!”
“Highly recommend and will definitely use them again!”
“Thank you for a fast, efficient, professional work & response.”
“Extremely pleased, great communication, the work that was done was top rate.”
“The team’s customer service was top-notch, with fast replies and a genuine interest in making sure I was satisfied at every step.”
“I have a feeling this is either not a real company or run by shady racist people.”
People customers mention
Designs8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Ddavid10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Extremely pleased, great communication, the work that was done was top rate. Would recommend very honest.
SSET9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great work, fast & professional - I've used them more than a dozen times for projects
BBethLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Quick turnaround. Impeccable work following directions. They were not complicated jobs. But usually, something is not correct.
These requests were all perfectly excecuted on the first try.
Reasonable pricing.
KKatie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service from start to finish! Top-quality work, incredibly quick turnaround, and so easy to work with. The entire process was smooth and hassle-free. Highly recommend and will definitely use them again!
MMLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Submitted our Logo for Vectorization on Monday morning and had the final product in less than 48hrs. Our logo was very complex and they did an outstanding job. I asked for the document in .ai format and got it back in .ai, .svg. & .eps, .pdf and .png file formats. Outstanding work. Will definitely work with them again. Thank you
CCarter5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent experience from start to finish. The team communicated clearly, worked quickly, and provided creative, polished results that exceeded my expectations.
Extremely pleased, great communication, the work that was done was top rate. Would recommend very honest.
Response from the owner · a day ago
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that you were pleased with our communication, the quality of our work, and our honest approach. Your kind words mean a lot to us, and we truly appreciate your trust and support. We look forward to working with you again in the future!
G
Greg HardyLocal Guide · 61 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
They did a really good job and delivered as promised
Response from the owner · a day ago
Thank you so much for your wonderful review! Your kind words mean a lot to us, and we truly appreciate your trust and support.
We look forward to working with you again in the future!
S
SET BIZ9 reviewsiTotal number of Google reviews SET has written across all businesses on Google Maps, not just this one.
Great work, fast & professional - I've used them more than a dozen times for projects
Response from the owner · 2 weeks ago
Thank you so much for your kind words and continued trust! It’s always a pleasure working with you, and I truly appreciate your support over all these projects. Looking forward to working with you again! 😊
B
Beth BennettLocal Guide · 17 reviewsiTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Quick turnaround. Impeccable work following directions. They were not complicated jobs. But usually, something is not correct.
These requests were all perfectly excecuted on the first try.
Reasonable pricing.
Response from the owner · 4 weeks ago
Thank you so much for your kind feedback! We truly appreciate your trust and are glad we could deliver the work accurately on the first try. We look forward to working with you again!
K
Katie White1 reviewiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Excellent service from start to finish! Top-quality work, incredibly quick turnaround, and so easy to work with. The entire process was smooth and hassle-free. Highly recommend and will definitely use them again!
Response from the owner · a month ago
We are grateful for your glowing 5-star review! We greatly appreciate your trust and would be delighted if you could share your positive experience with friends, family, and colleagues. By recommending Vector Design to those you know, you help them find a reliable design partner and become a valued part of our growing Vector Design family. Thank you once again for choosing Vector Design and for being such a wonderful and appreciative customer!
If you have a moment, please consider the following:
In addition to Vector Art Design, we offer a range of other services, including:
** Logo Design
** Social Media Design
** Website Design
** Product Photo Editing
** Event Photo Editing
** Animation
** Digital Marketing
** Video Editing
** T-shirt design and Sales
** Product Promotion
If any of these services interest you, we’d be happy to set up a meeting to discuss them further.
Would it be possible to contact you for additional communication? If you’d like to receive a call, please let us know a convenient time. You can also reach us anytime at (917) 590-5710.
We look forward to hearing from you and welcome any comments you may have.
Best regards
M
M StoneLocal Guide · 11 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Submitted our Logo for Vectorization on Monday morning and had the final product in less than 48hrs. Our logo was very complex and they did an outstanding job. I asked for the document in .ai format and got it back in .ai, .svg. & .eps, .pdf and .png file formats. Outstanding work. Will definitely work with them again. Thank you
Response from the owner · 2 months ago
Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with the vectorization of your complex logo and that we were able to deliver the final files within 48 hours. We truly appreciate your kind words about the quality of our work and are glad we could provide all the file formats you needed. It was a pleasure working with you, and we look forward to working with you again in the future!
Thank you for choosing us! 🙏
C
Carter Bir5 reviewsiTotal number of Google reviews Carter has written across all businesses on Google Maps, not just this one.
Excellent experience from start to finish. The team communicated clearly, worked quickly, and provided creative, polished results that exceeded my expectations.
Response from the owner · 2 months ago
Thank you very much for your kind words. We’re thrilled with your 5-star rating and inspiring review. It’s our pleasure to deliver the best possible service, and your appreciation truly makes our day.
If you’re satisfied with our work, we’d be grateful if you could share your experience with your friends. We look forward to continuing to provide exceptional service to valued customers like you.
Thanks again, and we hope your next visit is just as positive!
If you have a moment, please consider the following:
In addition to Vector Art Design, we offer a variety of other services, including:
** Logo Design
** Social Media Design
** Website Design
** Product Photo Editing
** Event Photo Editing
** Animation
** Digital Marketing
** Video Editing
** T-shirt design and Sales
** Product Promotion
If you’re interested in any of these services, we’d be happy to schedule a meeting to discuss your needs.
Would it be possible to contact you for further communication? If you’d like a call, please let us know a convenient time. You can also reach us anytime at (917) 590-5710.
We look forward to hearing from you and welcome any additional comments you may have.
H
Hector Salazar5 reviewsiTotal number of Google reviews Hector has written across all businesses on Google Maps, not just this one.
Thank you for a fast, efficient, professional work & response.
Response from the owner · 2 months ago
Thank you so much for your kind words! We truly appreciate your feedback and are glad you’re satisfied with the work. It was a pleasure working with you, and we look forward to working with you again!
U
Ursula Cervone6 reviewsiTotal number of Google reviews Ursula has written across all businesses on Google Maps, not just this one.
Great company does very good work and with quick turnaround time for art jobs.
Response from the owner · 3 months ago
Thank you so much for the 5-star rating and your wonderful review! We appreciate your kind words and feel fortunate to have customers like you. If you’re happy with our service, we’d be grateful if you could share your experience with your friends.
We’re committed to providing excellent service and would love the opportunity to assist you with other needs. In addition to Vector Conversion Service, we offer a range of services, including:
** Logo Design
** Social Media Design
** Website Design
** Product Photo Editing
** Event Photo Editing
** Animation
** Digital Marketing
** Video Editing
** T-shirt design and Sales
** Product Promotion
If any of these services interest you, we’d be happy to set up a meeting to discuss them further.
Please let us know if we can reach out to you for additional communication. If you'd like a call, just let us know a convenient time. You can also contact us anytime at (917) 590-5710.
We look forward to hearing from you and appreciate your support!
Feel free to share any comments or questions you may have.
D
Dean Caskey5 reviewsiTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
This is a great company to work with! They have quick professional responses. My logo project was completed exactly how I wanted within a couple of back and forth emails. Great job Shameh! I’ll be back!
Response from the owner · 4 months ago
Thank you for your wonderful feedback! We're thrilled you loved your logo and had a great experience. It was a pleasure working with you, and we look forward to helping you again!
