Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Velène Design House logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Craft & service penalty97−0.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Velène Design House

Irvine, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 133 interior designers · 5.0★ from 31 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Velène Design House is better than 98% of interior designers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Velène Design House is better than 96% of interior designers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Velène Design House is better than 97% of interior designers.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Velène Design House is better than 100% of interior designers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Velène Design House is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Velène Design House is better than —% of interior designers.–
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Reviews for your job

Customers hired Velène Design House for 8 kinds of job.

Velène Design House for bathroom design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathroom design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 18

All 4 Google reviews tagged “Bathroom design”

Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were referred to HONE Design Studio by our contractor and we could not be happier with Janiece. If you need design services for your project, look no further and book sooner rather than later! She helped us pick out our tile for our master bathroom and fireplace and was detailed, clear in expectations and…

Bathroom designLiving room designStone, brick, & stucco design+ Responsiveness+ Punctuality+ Quality
Tania2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Hiring Janiece to design our home was the best thing we did for our family! From start to finish, she made the design process so easy. Her patience and quick response time were also greatly appreciated! She listened to our design concerns and wishes and created a home that not only functions well but fits our style…

Bathroom designCabinetry & hardware designDining room design+ Responsiveness+ Punctuality+ Quality
PullLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honestly, the best interior designer that we have ever worked with.The owner Janiece is extremely pleasant to work with and patient with all of our requests. Great communication, incredibly talented with her vision, and very creatively in tuned with her designing skills. We hired her to help hone in our interiors…

Bathroom designBedroom designHome decor selection+ Responsiveness+ Punctuality+ Quality
Louise4 years ago★★★★★

Rating only, no written review.

Bathroom designDining room designHome decor selection+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Living room design7—
Interior decorating5—
Bathroom design4—
Dining room design4—
Home decor selection4—
Lighting design3—
Cabinetry & hardware design2—
Flooring selection2—

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