Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Velvet Green Organic Lawn Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Velvet Green Organic Lawn Care

Melrose, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 29 lawn mower repair services · 5.0★ from 537 Google reviews

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Report card

Percentile vs other lawn mower repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Velvet Green Organic Lawn Care is better than 97% of lawn mower repair services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Velvet Green Organic Lawn Care is better than 99% of lawn mower repair services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Velvet Green Organic Lawn Care is better than 96% of lawn mower repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Velvet Green Organic Lawn Care is better than 92% of lawn mower repair services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Velvet Green Organic Lawn Care is better than 100% of lawn mower repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Velvet Green Organic Lawn Care is better than 100% of lawn mower repair services.A
100

Reviews for your job

Customers hired Velvet Green Organic Lawn Care for 7 kinds of job.

Velvet Green Organic Lawn Care for mulching

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Mulching”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 4

All 7 Google reviews tagged “Mulching”

Mathieu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have a tricky, old lawn that has deteriorated inexplicably over the last few years. I am a bit of a lawn junky and am a bit lucky that I can do my own lawn and landscaping using 8 summers of knowledge working in a greenhouse and nursery in my youth! I tried many approaches to "renew" my old lawn and bare spots but…

Reasonable priceMulchingGrass seeding+ Responsiveness+ Punctuality+ Quality
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jeff’s Landscaping and Velvet Green provide great service and great value! If you want a beautiful yard, call Jeff and his team.

Landscape designLawn mowing & maintenanceMulching
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is the first year that we have used Velvet Green for our lawn. The results were amazing. Then large patches of the lawn turned brown. Mike came by to check it out and pulled out all the stops to bring back the lush appearance that we were looking to achieve. Fortunately, with some extra TLC, our lawn is now a…

Customer photo from David's review
Lawn pest controlMulchingGrass seeding+ Professionalism
Ryan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We can't recommend Tom and the team at Velvet Green enough. When we bought our house in 2019 the lawn was a essentially a dirt patch with very sparse grass growth. In a relatively short period of time the team at Velvet Green has helped transform it into to a lush, full and resilient lawn. The over seeding with…

Lawn pest controlMulchingGrass seeding+ Responsiveness+ Punctuality+ Quality
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been using Velvet Green Lawncare for a few years now and their service, both landscaping and customer service, are completely unparalleled. If you don’t have the time or the desire to take care of your own grounds, this is the crew to do it. You won’t regret it.

Lawn mowing & maintenanceLawn pest controlMulching+ Responsiveness+ Punctuality+ Quality
Meghan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Was super hesitant to finally treat my lawn because I have a young child and dog at home. I’m so glad I worked with Velvet Green! They eased all my concerns (super safe and effective) and provided timely and understandable updates. I am over the moon with how my lawn looks now and all my neighbors ask how I got it…

Lawn mowing & maintenanceMulching+ Responsiveness+ Punctuality+ Quality
Sean5 years ago★★★★★

Rating only, no written review.

Lawn pest controlMulchingGrass seeding+ Responsiveness+ Punctuality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 74%Overpriced 1%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Grass seeding118—
Weed control57—
Lawn pest control38—
Mulching7—
Lawn mowing & maintenance5—
Sod installation3—
Yard work3—

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