Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
Google reviewers rate the practice 4.9 out of 5 based on 108 reviews, with the owner responding to 87% of feedback. Patients frequently cite short wait times, friendly staff, and thorough communication regarding allergy testing and asthma treatment plans. The doctor is described as attentive, knowledgeable, and patient, often taking time to explain results and options clearly. One lower-star review noted difficulties with the front desk regarding insurance processing, though the overall visit was considered acceptable.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Bar = this company · dark tick = category median.
108 Google reviews we collected
Phrases our text analysis found in 62 written reviews
How often each topic comes up in the written reviews
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In addition, her staff is friendly and professional.”
“Phomakay is very thorough, I would highly recommend her services.”
“They made sure we were both comfortable and explained what was happening before continuing with the procedure.”
“We had a great experience and would definitely recommend Dr.”
“Their kindness, patience, and expertise have genuinely improved my health and my confidence in managing it.”
“The staff member who performed her allergy testing was quick, patient, and as gentle as possible with my baby.”
“My visit was well worth it.”
praise complaint · found by our text analysis, Google review wording unchanged.
The entire staff and provider an very personal and my wait time is less than ten minutes.
Dr. Phomakay is very thorough, I would highly recommend her services. In addition, her staff is friendly and professional.
Dr. Phomakay takes time to listen and spends good time with me. She is a great doctor.
Dr. P and her entire team were wonderful! Everyone was polite, patient, and incredibly kind to my daughter. They made sure we were both comfortable and explained what was happening before continuing with the procedure. The staff member who performed her allergy testing was quick, patient, and as gentle as possible…
I absolutely love Family Allergy & Asthma. The young lady at the front desk is very kind and patient. All of the nurses are so passionate about what they do. I met Dr. Phomakay for the first time and I absolutely love her! She is very knowledgeable , takes her time to listen to your concerns and shows a great…
Being asthmatic for many years, I could visit the emergency room several times in the year until the end of 2018. After that period, desperately like the thirsty crow looking for water, my online research allowed me to know this unbelievable medical specialty service. During the 7 years, they are providing me the…
4.9 ★★★★★ 108 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The entire staff and provider an very personal and my wait time is less than ten minutes.
Thanks for the positive feedback! - The Patient Experience Team
A great doctor. Knowledgeable, clear, extremely helpful.
Dr. Phomakay is very thorough, I would highly recommend her services. In addition, her staff is friendly and professional.
Thank you for taking the time to leave us a review! - The Patient Experience Team
Dr. Phomakay takes time to listen and spends good time with me. She is a great doctor.
Dr. P and her entire team were wonderful! Everyone was polite, patient, and incredibly kind to my daughter. They made sure we were both comfortable and explained what was happening before continuing with the procedure. The staff member who performed her allergy testing was quick, patient, and as gentle as possible with my baby. Dr. P then took the time to review and explain the results so that I understood everything clearly. My daughter left smiling, and I left with answers and a better understanding of her allergies. As a parent, I really appreciated how comfortable and cared for they made both of us feel. We had a great experience and would definitely recommend Dr. P and her team!
We appreciate every review that is left -- thank you for taking the time! - The Patient Experience Team
Share details of your own experience at this place.
We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us. - The Patient Experience Team
I absolutely love Family Allergy & Asthma. The young lady at the front desk is very kind and patient. All of the nurses are so passionate about what they do. I met Dr. Phomakay for the first time and I absolutely love her! She is very knowledgeable , takes her time to listen to your concerns and shows a great interest in providing you with exceptional support.
Thanks for the positive feedback! - The Patient Experience Team
Being asthmatic for many years, I could visit the emergency room several times in the year until the end of 2018. After that period, desperately like the thirsty crow looking for water, my online research allowed me to know this unbelievable medical specialty service. During the 7 years, they are providing me the treatment of asthma ,my health condition is highly improved and my visiting to the ER is stopped. Glory is to God.
Well run office with extremely capable staff.
Thanks for the great review! - The Patient Experience Team
The Doctor was patient with my concerns. She answered my questions and I didn't feel rushed. She always smiled which made my day.
Thanks for leaving us a great review, we appreciate it! - The Patient Experience Team
Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts
