I've been going to Vera for several years, and I truly can't say enough good things about her. She is warm, caring, and makes you feel completely comfortable the moment you walk in. Her workspace is always immaculate, reflecting the pride she takes in her work. She has helped my family and me with everything from blazers to formal dresses—hemming, taking in pieces, and making sure everything fits just right. Her craftsmanship is excellent, and her attention to detail really shows. What I appreciate most is her honesty. If something won't work or isn't the best option, Vera will explain it clearly and share her professional opinion. You can trust that she has your best interests in mind. I highly recommend her to anyone looking for quality alterations and a genuine person.
Vera's Alterations
Vera's Alterations at a glance
Google reviewers rate Vera's Alterations 4.9 out of 5 based on 88 reviews, with the owner responding to 44 percent of them. Customers frequently cite reasonable pricing, quick turnaround times, and skilled work on wedding dresses, bridesmaid gowns, and everyday garments like jeans. While most feedback highlights friendly service and efficient communication, two low-star reviews criticize the quality of jean alterations and customer service, and one mentions high costs for zipper replacement.
- Google rating: 4.9 out of 5 from 88 reviews (98% five-star).
- Reviews on this page: 88 Google reviews (85 with written comments, 2 with photos).
- Owner responses: the business replied to 44% of reviews.
- Most recent review: April 23, 2026.
- Service: Clothing Alteration serving Pasco, Washington.
Data from Google, last updated November 3, 2026.
Score profile vs other clothing alterations
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
- 5 stars8698%
- 4 stars00%
- 3 stars00%
- 2 stars11%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 85 written reviews
- Praise18597%
- Complaints63%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4825%
- Quality & results4524%
- Speed & response3518%
- Would recommend2915%
- Price & value2714%
- Communication42%
- Honesty & trust32%
What customers talk about
We read 85 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is warm, caring, and makes you feel completely comfortable the moment you walk in.”
“Her craftsmanship is excellent, and her attention to detail really shows.”
“Vera altered my wedding dress and had such a quick turn around time!”
“I highly recommend her to anyone looking for quality alterations and a genuine person.”
“Go elsewhere, would not recommend at all.”
“She did perfect on a formal dress alteration and was very reasonably priced.”
“What a rip off”
“If something won't work or isn't the best option, Vera will explain it clearly and share her professional opinion.”
“…within my short deadline of my wedding date with no problems and she honestly saved me SO much stress and saved my wedding day.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Vera's Alterations for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
I've been going to Vera for several years, and I truly can't say enough good things about her. She is warm, caring, and makes you feel completely comfortable the moment you walk in. Her workspace is always immaculate, reflecting the pride she takes in her work. She has helped my family and me with everything from…
Vera, has done many alterations for me. I always leave super pleased w my clothing. I highly recommend her to everyone!
Vera is the kindest sweetest lady and her work is absolutely exceptional. She took in the sleeves, let out the bust and shortened the length, all in a matter of a couple days. My dress looks better than how it came originally! I contacted her at the last minute in desperate need of alterations that needed to be done…
She is amazing! Vera altered my wedding dress, two bridesmaid dresses, and various pants / shirts. They all turned out perfectly! Highly recommend
We used her for years. So friendly, professional and reasonable prices. Highly recommend her.
Vera altered my wedding dress and had such a quick turn around time! I had my dress back to me and altered three weeks after drop off. She makes you feel so comfortable during the whole process, such a wonderful experience.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Alterations | 44 | — |
| Dress alterations | 17 | — |
| Bridesmaid dress alterations | 4 | — |
| Wedding gown alterations | 3 | — |
| Formal wear tailoring | 3 | — |
| Coat & jacket alterations | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 88 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Vera, has done many alterations for me. I always leave super pleased w my clothing. I highly recommend her to everyone!
Vera is the kindest sweetest lady and her work is absolutely exceptional. She took in the sleeves, let out the bust and shortened the length, all in a matter of a couple days. My dress looks better than how it came originally! I contacted her at the last minute in desperate need of alterations that needed to be done for a wedding I was in. She could have easily turned me away but instead she worked with my timeframe and got it done for me in two days. Her experience is extensive and her attention to detail is immaculate. 1000/10 recommend her!!! If I could give her infinite stars I would. My dress is PERFECT.
She is amazing! Vera altered my wedding dress, two bridesmaid dresses, and various pants / shirts. They all turned out perfectly! Highly recommend
We used her for years. So friendly, professional and reasonable prices. Highly recommend her.
Vera altered my wedding dress and had such a quick turn around time! I had my dress back to me and altered three weeks after drop off. She makes you feel so comfortable during the whole process, such a wonderful experience.
Vera altered my wedding dress and did a wonderful job. Got it done within a couple weeks and on short notice. She is so friendly and welcoming! I highly recommend her.
Thank you, Brittany.
Vera is so amazing at what she does she is so flexible and just overall a very good person. I love her word. She did my wedding dress and it looks gorgeous and it fit me perfect to the team so if you’re looking for anybody go with Vera.
I had great experience! I couldn’t be any happier. She’s talented and my dresses look made for me. Thank you 🙏
Vera is such a sweet lady and did an amazing job at altering my wedding dress! She was quick and responsive and completed my alterations in less than a month from the first appointment. She was able to fit me in her schedule with my wedding being in September. I would recommend her to any bride or anyone in need of formal dress alterations! 10/10!!!
Thank you so much
Business details
- Address: 4119 Minorca Ln, Pasco, WA 99301
- Phone: (509) 768-6601
- Service area: Pasco, WA