Experts Reviews · Company report
Vera's Alterations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%90+23.5Value 15%100+15.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Vera's Alterations

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 clothing alterations · 4.9★ from 88 Google reviews

Report card

Percentile vs other clothing alterations (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vera's Alterations is better than 91% of clothing alterations.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vera's Alterations is better than 90% of clothing alterations.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vera's Alterations is better than 100% of clothing alterations.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vera's Alterations is better than 100% of clothing alterations.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vera's Alterations is better than 100% of clothing alterations.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vera's Alterations is better than —% of clothing alterations.–
—

Reviews for your job

Customers hired Vera's Alterations for 6 kinds of job.

Vera's Alterations for alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 10

All 44 Google reviews tagged “Alterations”

Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was phenomenal!! She helped me with both my wedding dress and my reception dress, and they turned out amazing! She was very accommodating to our schedules, reasonably priced, and very professional. I absolutely can not thank her enough.

AlterationsDress alterations
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera did an incredible job taking my long fit and flair wedding dress with a train and turning it into beautiful below knee summer wedding dress. Her attention to detail was amazing. She used lace from the train to give a stunning finished edge. I highly recommend her. Wonderful woman. Tracy

AlterationsDress alterationsWedding gown alterations
AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From formal wear to jeans Vera is amazing!! She’s doesn’t over charge, she’s incredibly efficient, she has years of experience and it shows, and she is wonderful! She is so talented and such a blessing to our family! I recommend her to all our family and friends!!

AlterationsCoat & jacket alterationsCustom tailoring
RachelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed my bridesmaid dress altered and Vera was absolutely amazing! She’s so thoughtful and talented and had a super quick turn around. I highly recommend her for any clothing alterations!

AlterationsBridesmaid dress alterationsDress alterations
Luke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Awful. She did a terrible job altering my jeans and customer service was a huge negative. Go elsewhere, would not recommend at all.

Alterations
Mackenzie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was an absolute delight to work with. She was reasonably priced and did quick work of the hemming I needed done on my wedding dress. I would highly recommend her and I'll be taking future alterations to her. She is very talented!

Customer photo from Mackenzie's review
AlterationsDress alterations
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Vera! Wonderful Job altering my wedding dress!! Very fast and great communication. 💛

AlterationsDress alterations
Anissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera is such an amazing and sweet person! She was able to fix the length of my dress within a few days! Her quality of work is affordable. Highly recommend her for all your alteration needs.

AlterationsDress alterations
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First off, Vera is so sweet! I had a last minute alteration for my dress and she got me in so quickly, and finished it before I needed it. It was perfectly done! I would go see her again.

AlterationsBridesmaid dress alterationsDress alterations
Rayven11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So sweet and quick! Definitely will be going to Vera for any alteration needs I may have!

AlterationsWedding gown alterations
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera is the best!! My daughter was getting married, I had my chiffon pants and my other daughter’s MOH gown that needed to be shortened. I guess I waited too long to schedule this because the first two companies that I called were booked up. I called Vera and left a message, she called back right away. She was able…

AlterationsFormal wear tailoring
JeanaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera did an amazing job altering two dresses. She listened to what I wanted done and she did it timely and well. I would definitely recommend!!

Alterations
Kristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great experience! My dress turned out great, loved it! Would definitely recommend!

AlterationsDress alterationsFormal wear tailoring
FernandaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I contacted Vera with less than two weeks to go for a wedding that I was going to be a bridesmaid in and the dress needed alterations. She was quick to promptly give me a appointment, and had the dress to me right now time with a few days to spare. She is very kind, her work space is very clean and her work is…

Alterations
Emma6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera did a great job on my wedding gown. Very good experience, highly recommend. Thanks Vera!

Alterations
Caroline2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Miss Vera was so kind to me and my mother. We came to her in need of alterations to my wedding dress and she was so fast! Absolutely beautiful work! Thank you so so much😊

Alterations
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was so kind and very professional. I have a pageant gown that is full sequins and has a big train that needed to be hemmed. She did a beautiful job and even checked around on my dress to look for snags that needed to be fixed.

Alterations
Colleen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super fast and super friendly. I don't get much altered but I feel like it was a fair price. She does dresses, pants, shirts. I'm very happy.

Alterations
Sinai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I had an amazing experience with Vera, the lady who fixed my dress for prom. I was 2 weeks away from prom and didn’t know who to take it to and get it altered. The dress I had was too big and I needed it to be sized down several sizes. In addition, I knew that I needed to meet with someone who specialized in dresses…

Alterations
Mchaidez5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera did an amazing job in a couple outfits I took to her, some of which were my work scrubs and left them like brand new and comfortable fitting. She was so sweet and her prices are very affordable, I will definitely keep coming back to her.

Alterations
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera is an absolute gem! She has altered two of my daughter’s dresses and they have turned out beautiful! Vera is very professional and does beautiful work! I’m so glad we found her!!

Alterations
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was wonderful to work with. She got the dress alterations done quickly. She did great work. I would highly recommend her to anyone looking for clothing alterations.

Alterations
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

She was so wonderful and knew her stuff ! She is very kind and her quality of work is amazing. She knew what i wanted before i even asked her. Amazing !

Alterations
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera altered my daughters homecoming dress and her quince dress, she does amazing work and is very affordable

Alterations
Sydney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was super kind and helpful! The dress fit beautifully afterwards!!

Alterations
JoyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was extremely friendly! Her quality was superb and the price was very affordable! She hemmed up my sister's wedding dress and added sleeves. I would highly recommend!

Alterations
Shannon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and quick turn around. Thanks Vera!

Alterations
Teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera is a very sweet and professional lady. She has her own space where in her home where she takes care of business. I went in to get a dress fixed because it was too long and the straps were also loose. She did a wonderful job and the turn around time was very quick for me. The price was also very reasonable…

Alterations
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I went to Vera to get three pants hemmed. I brought them in on a Tuesday and they were ready by Thursday which was so quick. Her services are super affordable compared to other places. Definitely recommend going to her!

Alterations
Jenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was absolutely amazing from the first phone call to picking up my wedding dress she made fit me perfectly in just one week! She also steamed my dress and my husband's suit. She was very reasonably priced and such a sweet person. Definitely going back to Vera for any alterations in the future!

Alterations+ Responsiveness+ Quality+ Professionalism
Amber6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was wonderful. She did a great job shortening the sleeves on one of my favorite coats and for a fair price. I will definitely be going to her in the future.

Alterations+ Responsiveness+ Quality+ Professionalism
Rebecca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera was wonderful. She got my dress done quickly, professionally, and perfectly. I am glad to have found someone I can trust with alterations in the Tri-Cities.

Alterations+ Responsiveness+ Quality+ Professionalism
Karrin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was very kind and nice, did the best alterations I have ever seen. Made us feel very comfortable and was overall amazing. Will be using her again and I would recommend her to anyone that wants good, quality service.

Alterations+ Responsiveness+ Quality+ Professionalism
Madison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

She did an amazing job on my homecoming dress. It was originally size 9 and she was able to make it to a XS.

Alterations+ Quality+ Professionalism
Suzette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vera responded to me very quickly and did an amazing job with alterations on my bridesmaid dress in such little time! She was so friendly and I for sure will be recommending her and using her in the future.

Alterations+ Responsiveness+ Quality+ Professionalism
sherry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vera is amazing! She is professional and kind. She does a wonderful work and I will continue to return! We’ve been to Vera for HS dance dresses….always a great job

Alterations+ Responsiveness+ Quality+ Professionalism
ChelseaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vera is amazing! She is very sweet and professional! She made my my dress my dream dress! Highly recommend!

Alterations
Kelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed a bridesmaids dress altered for a last minute wedding. Vera got the dress done for me so quickly and it looked amazing! Without her I wouldn't have been able to be apart of the wedding party. Vera is also so friendly, I really enjoyed talking with her! I will 1,000% be going back to her!

Alterations+ Responsiveness+ Quality+ Professionalism
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, kind, and quickly altered my dress in the time frame I had. Best alterations I’ve had in the Tri-Cities! Would definitely recommend.

Alterations+ Responsiveness+ Quality+ Professionalism
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Vera altered my wedding dress for me and I have to say it turned out looking SO beautiful! She did an amazing job. She was so professional and so nice! It really made the wedding planning much less stressful knowing my dress was in good hands!

Alterations+ Quality+ Professionalism+ Value
Jalani1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Did a wonderful job on my dress and finished quickly with a late notice. Good prices. Thank you so much! Will come here for any alterations I need in the future!! 😊

Alterations+ Professionalism
Sierra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a prom dress that was too long and she hemmed it perfectly! Great experience. It was a last minute appointment and it was finished within a day.

Alterations+ Responsiveness+ Quality+ Professionalism
Francisco4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Alterations+ Responsiveness+ Quality+ Professionalism
AnaSofía1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Alterations+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with