Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Vera's Alterations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%90+23.5Value 15%100+15.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Vera's Alterations

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 clothing alterations · 4.9★ from 88 Google reviews

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Percentile vs other clothing alterations (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vera's Alterations is better than 91% of clothing alterations.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vera's Alterations is better than 90% of clothing alterations.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vera's Alterations is better than 100% of clothing alterations.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vera's Alterations is better than 100% of clothing alterations.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vera's Alterations is better than 100% of clothing alterations.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vera's Alterations is better than —% of clothing alterations.–
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Reviews for your job

Customers hired Vera's Alterations for 6 kinds of job.

Vera's Alterations for dress alterations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Dress alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4

All 17 Google reviews tagged “Dress alterations”

Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was phenomenal!! She helped me with both my wedding dress and my reception dress, and they turned out amazing! She was very accommodating to our schedules, reasonably priced, and very professional. I absolutely can not thank her enough.

AlterationsDress alterations
Tracy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera did an incredible job taking my long fit and flair wedding dress with a train and turning it into beautiful below knee summer wedding dress. Her attention to detail was amazing. She used lace from the train to give a stunning finished edge. I highly recommend her. Wonderful woman. Tracy

AlterationsDress alterationsWedding gown alterations
AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From formal wear to jeans Vera is amazing!! She’s doesn’t over charge, she’s incredibly efficient, she has years of experience and it shows, and she is wonderful! She is so talented and such a blessing to our family! I recommend her to all our family and friends!!

AlterationsCoat & jacket alterationsCustom tailoring
RachelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed my bridesmaid dress altered and Vera was absolutely amazing! She’s so thoughtful and talented and had a super quick turn around. I highly recommend her for any clothing alterations!

AlterationsBridesmaid dress alterationsDress alterations
Carina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera has altered several bridesmaid dresses for me and my sisters over the past few years. She has done an excellent job every time and is always affordable. I will continue using Vera for all of our alteration needs!

Bridesmaid dress alterationsDress alterations
Mackenzie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was an absolute delight to work with. She was reasonably priced and did quick work of the hemming I needed done on my wedding dress. I would highly recommend her and I'll be taking future alterations to her. She is very talented!

Customer photo from Mackenzie's review
AlterationsDress alterations
ArianneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was fast, sweet and efficient. I will definitely be going back for any other alterations needed

Dress alterations
Bailey8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera altered a bridesmaid dress for me that was 2 sixes too big but too late to exchange for a smaller size. She did an amazing job and it looked like a custom dress after she was done with it! I will be using her for all my alteration needs from now on!

Dress alterations
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera was wonderful. I need her to add a bustle to my wedding dress and she did it so quickly and expertly. I will continue to go to Vera for any future alterations!

Dress alterations
Amada2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

VERA’S she’s the best of the best. She do amazing job to my wedding dress, she take care every single detail of the dress and take care of me like a client super nice and personal. If you have any alterations to do she is the one, the perfect one. Love you Vera

Dress alterations
Melissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great work and very professional.

Dress alterations
Eliese6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She is amazing ! She helped me fix my bridesmaid dress within a time crunch before the wedding . She is so kind and did amazing work. I really appreciate her and I definitely will be recommending her to family and friends !

Bridesmaid dress alterationsDress alterations
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you Vera! Wonderful Job altering my wedding dress!! Very fast and great communication. 💛

AlterationsDress alterations
Anissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Vera is such an amazing and sweet person! She was able to fix the length of my dress within a few days! Her quality of work is affordable. Highly recommend her for all your alteration needs.

AlterationsDress alterations
Ashley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First off, Vera is so sweet! I had a last minute alteration for my dress and she got me in so quickly, and finished it before I needed it. It was perfectly done! I would go see her again.

AlterationsBridesmaid dress alterationsDress alterations
MJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Vera did a BEAUTIFUL job on my dresses! Everything she did was perfect and extremely durable! She was so fun and easy to talk to and work with — I highly recommend her for alterations of any kind!

Dress alterationsWedding gown alterations
Kristina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had a great experience! My dress turned out great, loved it! Would definitely recommend!

AlterationsDress alterationsFormal wear tailoring

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Alterations44—
Dress alterations17—
Bridesmaid dress alterations4—
Wedding gown alterations3—
Formal wear tailoring3—
Coat & jacket alterations2—

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