Analyzing 8,576,8448.6M ReviewsFor 24,35224.4K Experts

Experts Reviews · Company report
Vera's Alterations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%90+23.5Value 15%100+15.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Vera's Alterations

Pasco, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 17 clothing alterations · 4.9★ from 88 Google reviews

📞 Call (509) 768-6601Request a call back

Report card

Percentile vs other clothing alterations (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vera's Alterations is better than 91% of clothing alterations.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vera's Alterations is better than 90% of clothing alterations.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vera's Alterations is better than 100% of clothing alterations.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vera's Alterations is better than 100% of clothing alterations.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vera's Alterations is better than 100% of clothing alterations.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vera's Alterations is better than —% of clothing alterations.–
—

Reviews for your job

Customers hired Vera's Alterations for 6 kinds of job.

Vera's Alterations for hem repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Hem repairs”

AngelaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From formal wear to jeans Vera is amazing!! She’s doesn’t over charge, she’s incredibly efficient, she has years of experience and it shows, and she is wonderful! She is so talented and such a blessing to our family! I recommend her to all our family and friends!!

AlterationsCoat & jacket alterationsCustom tailoring

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Alterations44—
Dress alterations17—
Bridesmaid dress alterations4—
Wedding gown alterations3—
Formal wear tailoring3—
Coat & jacket alterations2—

Compare with

Adore Formal Wear & Bridal Boutique logoAdore Formal Wear & Bridal BoutiqueExperts Score 84Pasco · 4.95★Blueberry Bridal Boutique logoBlueberry Bridal BoutiqueExperts Score 81Pasco · 4.90★Adalynn Creations & Alterations logoAdalynn Creations & AlterationsExperts Score 78Pasco · 4.84★