Analyzing 9,888,5089.9M ReviewsFor 27,85827.9K Experts

Experts Reviews · Company report
Vertex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Vertex Pest Control

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vertex Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vertex Pest Control is better than —% of pest control services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vertex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vertex Pest Control is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Vertex Pest Control for 8 kinds of job.

Vertex Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#180 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 53 Google reviews tagged “Ant extermination” · showing 20

Jacquie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★

This is an update from previous review. The Vertex techs are great. But beware of the contract and monthly fee. To cancel service you have to pay 60% of what the fee is for the months of service you have left. Also they charge $129.00 every 3 months. We did not think this through. Will not be recommending them.

Paid $120–140OverpricedHornet & wasp exterminationGeneral pest inspectionAnt extermination
Kathleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Awesomeness! 🌟🌟🌟🌟🌟 Vertex technician was a true professional! From the moment he arrived at my home, I could tell that he cared about quality service. Thank you, for representing Vertex so well. You are an excellent employee!

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
RandiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I absolutely love the awesome customer service your technicians always give us when they come to do our service. I also love the quality of communication you give me when it's time for the service to come.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always fast polite thanks

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dylan M came and treated my property today.I love how professional all their techs are! Drayker is always very professional he's a very polite young man. He Makes sure that all of my pest needs and wants are taken care of . Vertex is an amazing company that I highly recommend

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Calli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert does an amazing job!! He’s always willing to go the extra mile to make sure he covers everything. Always takes the time to explain everything to me! Love Vertex

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tyler did a great job. Everything perfect as always! Even moved our rugs and skateboard out of the way first. Very much appreciated.

Hornet & wasp exterminationRodent exterminationSpider extermination
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always doing a great job.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tegan did a great job and took the time to explain all that all that he was spraying for at this time of the year.

Paid $100–120Reasonable priceHome inspectionBug & insect exterminationAnt extermination
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I appreciate the thorough feedback on what was done at our house. We have no issues with pests since using your services. Thank you.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just a perfect job as usual and very polite. Since we started working with Vertex we are very happy and pleased with the results. Thank you very much

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Sherrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent manners!

Reasonable priceBug & insect exterminationAnt extermination
Alicia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robert did a great job and I’d highly recommend this company. We’ve only ever had great experiences.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionAnt extermination
Tammy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome guy. Very friendly. My dogs loved him.

Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
AliciaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been with Vertex for years now and they have gone above and beyond anytime I have needed extra they have helped immediately

Paid $80–100Great priceRodent exterminationBug & insect exterminationAnt extermination
Lanny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job always!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Zaylen was great! Efficient and personable !

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JimLocal Guide · 259 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert did a great job as always treating my house.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great tech. Did great job very polite and thural.

Paid $60–80Reasonable priceSpider exterminationAnt exterminationService not listed
Tami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Cody is a wonderful person to deal with. He represents Vertex with a professional and knowledgeable manner. We recommend Vertex Pest Control to everyone!!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more ant extermination reviews (33 more) →

Price

$1080% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination169$58–$133
Spider extermination165$76–$166
General pest inspection159$58–$128
Hornet & wasp extermination137$91–$282
Home inspection122$58–$164
Rodent extermination106$83–$323
Ant extermination53$76–$214
Flea & mite extermination20$99–$323

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