Experts Reviews · Company report
Vertex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Vertex Pest Control

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vertex Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vertex Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vertex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vertex Pest Control is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Vertex Pest Control for 8 kinds of job.

Vertex Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.53
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#180 / 306
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 53 Google reviews tagged “Ant extermination”

Jacquie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★

This is an update from previous review. The Vertex techs are great. But beware of the contract and monthly fee. To cancel service you have to pay 60% of what the fee is for the months of service you have left. Also they charge $129.00 every 3 months. We did not think this through. Will not be recommending them.

Paid $120–140OverpricedHornet & wasp exterminationGeneral pest inspectionAnt extermination
Kathleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Awesomeness! 🌟🌟🌟🌟🌟 Vertex technician was a true professional! From the moment he arrived at my home, I could tell that he cared about quality service. Thank you, for representing Vertex so well. You are an excellent employee!

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
RandiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I absolutely love the awesome customer service your technicians always give us when they come to do our service. I also love the quality of communication you give me when it's time for the service to come.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Rick8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always fast polite thanks

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dylan M came and treated my property today.I love how professional all their techs are! Drayker is always very professional he's a very polite young man. He Makes sure that all of my pest needs and wants are taken care of . Vertex is an amazing company that I highly recommend

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Calli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Robert does an amazing job!! He’s always willing to go the extra mile to make sure he covers everything. Always takes the time to explain everything to me! Love Vertex

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Daniel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tyler did a great job. Everything perfect as always! Even moved our rugs and skateboard out of the way first. Very much appreciated.

Hornet & wasp exterminationRodent exterminationSpider extermination
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always doing a great job.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Kristin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Tegan did a great job and took the time to explain all that all that he was spraying for at this time of the year.

Paid $100–120Reasonable priceHome inspectionBug & insect exterminationAnt extermination
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I appreciate the thorough feedback on what was done at our house. We have no issues with pests since using your services. Thank you.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just a perfect job as usual and very polite. Since we started working with Vertex we are very happy and pleased with the results. Thank you very much

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Sherrie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent manners!

Reasonable priceBug & insect exterminationAnt extermination
Alicia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robert did a great job and I’d highly recommend this company. We’ve only ever had great experiences.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionAnt extermination
Tammy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome guy. Very friendly. My dogs loved him.

Reasonable priceRodent exterminationSpider exterminationBug & insect extermination
AliciaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been with Vertex for years now and they have gone above and beyond anytime I have needed extra they have helped immediately

Paid $80–100Great priceRodent exterminationBug & insect exterminationAnt extermination
Lanny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job always!

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Zaylen was great! Efficient and personable !

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JimLocal Guide · 259 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert did a great job as always treating my house.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Betty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great tech. Did great job very polite and thural.

Paid $60–80Reasonable priceSpider exterminationAnt exterminationService not listed
Tami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Cody is a wonderful person to deal with. He represents Vertex with a professional and knowledgeable manner. We recommend Vertex Pest Control to everyone!!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Florence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company is amazing,the very first visit they take the time to explain, and go over absolutely everything they do and their product,bonus it's kid and pet friendly.And extra bonus is you see anything crawling around even a week after,they come back and do the service again for free, highly recommend them.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great job, as usual. You pick employees with very pleasant personalities, comfortable to be around.

Reasonable priceHornet & wasp exterminationAnt extermination
MandiLocal Guide · 121 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always amazing services.. we love vertex They work amazing with any and all schedules. We have had excellent customer service from thr start.. our tech today was friendly and kind. Amazing customer service all around from the phone team to application team. Thank you!!

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was very professional, explained what he was doing and didn't waste time getting it done. He even helped with some boxes that needed to be taked out to the garbage.😊

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
TiffanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have been using Vertex for years for our pest issues. Our tech is Ian and he is fantastic, very thoroug, helpful and always has a friendly smile on his face! The best thing is that they are very reasonable and if I have any pest problems between scheduled sprays they come back out for free and spray again.

Paid $100–120Great priceHornet & wasp exterminationSpider exterminationBug & insect extermination
kristyna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very thorough and respectful. Always asks if there is anything else they can do or any other problems that I have seen.

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
CatherineLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent, very thorough. Kind, respectful.

Home inspectionSpider exterminationGeneral pest inspection
Beverly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great experience. He did a great job and very informative! Thank you

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Tami9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Manny is conscientious, polite and thorough. Appreciate his efforts!

Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
RickLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

He did a good job. Pleasant to work with.

Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Candi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I love this service and Zaylen is awesome to work with. He is very professional and thorough. I have not seen a spider in my house since they started spraying! Thankyou vertex team!

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Teagan did a great job! He was very personable and efficient. We appreciate his service!

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

These guys are amazing! Best company I've ever worked with!

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
LisaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Update : Dylan came today and did a excellent job, very professional and kind. Found a problem I didnt even realize I had and addressed it. Thank you! Professional and friendly everytime. Great service to keep those little pests away, thank you. Update, today we had Drayker, found huge wasp nest and treated it…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
STEVEN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

These guys have been so great to work with! They were able to work around my schedule, and we saw results immediately! Plus anytime we had more pests pop up, they came right back out and those ants were gone within hours! We have dogs, cats, chickens, and a newborn on the way, so we needed someone who used natural…

Hornet & wasp exterminationRodent exterminationSpider extermination
JimLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Dylan from Vertex performed our scheduled pest control service today. Dylan is such a personable, enthusiastic, and professional person. Choosing Vertex and having Dylan perform our pest control is one of the best decisions we have made. You can’t go wrong with Vertex and even better if you’re fortunate enough to have Dylan provide the service.

Spider exterminationGeneral pest inspectionBug & insect extermination
G6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Technician was very friendly helpful explain what he was doing, great services

Ant extermination
Lucas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Had several black widows and many other different species in and out of the home. We are set up on a quarterly treatment plan. The plan is easy, convenient and we haven’t had a problem with spiders since. Ian is knowledgeable, informative and works sufficiently. Happy with our choice in company and services.

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We have always gotten amazing customer service and treatment from the technicians. We had some scheduling issues on this service and Ian worked with us like it was no big deal. I definitely recommend Vertex!

Reasonable priceSpider exterminationBug & insect exterminationAnt extermination
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Ian was fantastic! He was courteous and thorough, explained what he did and was very professional throughout. Every technician that comes out from Vertex, and indeed everyone we speak to in any aspect, represent Very c to the very best level!

Paid $120–140Great priceHome inspectionRodent exterminationSpider extermination
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great job as always! Very accommodating and thorough.

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationBug & insect extermination
Estella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a Vertex customer for almost a year now. I have to say it has been worth every penny!! We called because we were having a rodent problem. They were so bad my cats were just leaving carcasses lying around because they were sick of eating them. The pack rats were getting under the hood of our vehicles and…

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our technician, Ian, was professional and thorough. He asked for my input on specific issues we’d been having. Also, he made sure to let me know that if I saw any other problems between services that he would come back free of charge. Seems like a nice guy that I feel having in my home.

Paid $100–120Reasonable priceRodent exterminationBug & insect exterminationAnt extermination
MicKenzie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our tech, Francois, was great at communication and finding pests during our service. We had no idea we had a wasp nest and would likely not have found it but he took care of it. We also had ants which he applied a special ant treatment to. He noticed spider activity in our grass and took care of those as well. He’s…

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Shae7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Gerald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
James7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Will3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Ashley6 months ago★★★

Rating only, no written review.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationMosquito extermination
daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Elmm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureRodent exterminationSpider exterminationFlea & mite extermination
Demsiea year ago★★★★★

Rating only, no written review.

Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Conrada year ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationAnt extermination

Price

$1080% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination169$58–$133
Spider extermination165$76–$166
General pest inspection159$58–$128
Hornet & wasp extermination137$91–$282
Home inspection122$58–$164
Rodent extermination106$83–$323
Ant extermination53$76–$214
Flea & mite extermination20$99–$323

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