Experts Reviews · Company report
Vertex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Vertex Pest Control

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vertex Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vertex Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vertex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vertex Pest Control is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Vertex Pest Control for 8 kinds of job.

Vertex Pest Control for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$99–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 238
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Flea & mite extermination”

Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Thorough and friendly

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Randy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Always doing a great job.

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They are the best service.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
TracyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional!

Rodent exterminationSpider exterminationFlea & mite extermination
Deven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan was my service guy he always does an amazing job!! He needs a raise 😁

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service On time. Provided a very thorough inspection of the areas

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just a perfect job as usual and very polite. Since we started working with Vertex we are very happy and pleased with the results. Thank you very much

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Zaylen was great! Efficient and personable !

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
JimLocal Guide · 259 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Robert did a great job as always treating my house.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Florence3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company is amazing,the very first visit they take the time to explain, and go over absolutely everything they do and their product,bonus it's kid and pet friendly.And extra bonus is you see anything crawling around even a week after,they come back and do the service again for free, highly recommend them.

Paid $120–140Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He was very professional, explained what he was doing and didn't waste time getting it done. He even helped with some boxes that needed to be taked out to the garbage.😊

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Garth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Good job. Fast and efficient. I like that I am not bothered by applicator. He goes about his work and knows his way around.

Paid $80–100Reasonable priceHome inspectionSpider exterminationFlea & mite extermination
AustinLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super honest people. Have clover mites and they were straight up about not being able to help. Said there was no pesticides that could get them. Other companies tried to sell contracts and said they could get rid of them. Great people!

Flea & mite extermination
Buford2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Drayker is very friendly, And well knowledgeable about his products and his expertise.

Paid $120–140Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Cooper8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Vertex does excellent work, very professional and are committed to keeping my house pest free. Francois has been servicing my house for a few months now, he is always professional and makes sure I am satisfied with the service.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Estella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have been a Vertex customer for almost a year now. I have to say it has been worth every penny!! We called because we were having a rodent problem. They were so bad my cats were just leaving carcasses lying around because they were sick of eating them. The pack rats were getting under the hood of our vehicles and…

Paid $100–120Reasonable priceHome inspectionHornet & wasp exterminationRodent extermination
william7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceSpider exterminationFlea & mite exterminationGeneral pest inspection
daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Elmm4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Not sureRodent exterminationSpider exterminationFlea & mite extermination

Price

$1080% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination169$58–$133
Spider extermination165$76–$166
General pest inspection159$58–$128
Hornet & wasp extermination137$91–$282
Home inspection122$58–$164
Rodent extermination106$83–$323
Ant extermination53$76–$214
Flea & mite extermination20$99–$323

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