Experts Reviews · Company report
Vertex Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%99+14Replies to reviews 7%90+6.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Vertex Pest Control

Twin Falls, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 894 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vertex Pest Control is better than 97% of pest control services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Vertex Pest Control is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Vertex Pest Control is better than 99% of pest control services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vertex Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vertex Pest Control is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Vertex Pest Control for 8 kinds of job.

Vertex Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.159
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 313
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 159 Google reviews tagged “General pest inspection” · showing 40

Jacquie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★

This is an update from previous review. The Vertex techs are great. But beware of the contract and monthly fee. To cancel service you have to pay 60% of what the fee is for the months of service you have left. Also they charge $129.00 every 3 months. We did not think this through. Will not be recommending them.

Paid $120–140OverpricedHornet & wasp exterminationGeneral pest inspectionAnt extermination
Chanta13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

They are amazing. They came once and I haven’t seen a mouse or spider since. Zaylen is very professional and had answers to all my questions. He goes over what he has done and what to expect at the end of each visit. He is a wonderful young man. I appreciate his respectful demeanor and can do attitude.

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
BrandyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Robert was great! He took extra time to address my concerns. Couldn’t imagine using another company. The girls in the office are so kind and always helpful!!!

Paid $100–120Reasonable priceGeneral pest inspection
Kathleen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Awesomeness! 🌟🌟🌟🌟🌟 Vertex technician was a true professional! From the moment he arrived at my home, I could tell that he cared about quality service. Thank you, for representing Vertex so well. You are an excellent employee!

Reasonable priceHornet & wasp exterminationRodent exterminationGeneral pest inspection
Jo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

This company provides great service. They show up when they say, are very polite and do a great job. I highly recommend.

Paid $100–120Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
RandiLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I absolutely love the awesome customer service your technicians always give us when they come to do our service. I also love the quality of communication you give me when it's time for the service to come.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Diane13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Very courteous, polite and explain what he would spraying. He did very good job and we are very pleased with his service. Drayker was wonderful 🤗 our pest are now under control, for winter.Thanks to Vertex Pest Control, the best! 🐀🕷🦟🪰🐛

Paid $100–120Great priceHome inspectionRodent exterminationSpider extermination
Bree9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Professional and thorough as always

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspection
Sherry7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Dylan M came and treated my property today.I love how professional all their techs are! Drayker is always very professional he's a very polite young man. He Makes sure that all of my pest needs and wants are taken care of . Vertex is an amazing company that I highly recommend

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationGeneral pest inspection
Kerrie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Tegon is great! He answers all our questions. Thank you Vertex

Hornet & wasp exterminationSpider exterminationGeneral pest inspection
Susy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

The guys are always friendly & helpful!

Reasonable priceHome inspectionGeneral pest inspection
Kelly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We had our quarterly pest control visit today and Ian is awesome! He knows what he’s doing, he listens and does a very thorough job! We have had such a good experience with Vertex! Thanks again Ian!!

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This service is exceptional! Draker was thorough and very courteous!

Great priceHome inspectionHornet & wasp exterminationRodent extermination
Ruth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dylan is very nice and polite. Really knows what he is doing. Has been a great year. Would recommend to anyone!!

Paid $100–120Not sureRodent exterminationSpider exterminationGeneral pest inspection
DebbieLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Vertex is a great company. We had Daniel M. out to our house today and he was amazing. He was friendly, thorough and great with the dogs.

Reasonable priceSpider exterminationGeneral pest inspection
SandieLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Our tech is beyond awesome) 👏🏻 He is so professional and goes the extra mile. He is friendly and professional.

Paid $100–120Great priceHome inspectionGeneral pest inspection
SaCora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Francois did a great job!

Great priceGeneral pest inspection
Heather4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Thorough and friendly

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

They are the best service.

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
TracyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Very professional!

Rodent exterminationSpider exterminationFlea & mite extermination
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job Ian!

Reasonable priceGeneral pest inspection
AlLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Professional as usual for your company. We truly appreciate the attitude your employees have in our home.

Reasonable priceHome inspectionRodent exterminationSpider extermination
MikeLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Vertex takes care of all of our pest control needs. Dylan has been doing our monthly service for a couple years and always does a great job.

Rodent exterminationSpider exterminationGeneral pest inspection
Deven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dylan was my service guy he always does an amazing job!! He needs a raise 😁

Paid $80–100Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
Lorrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Great job 👏🏼

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
jodyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly people and quality services.

Reasonable priceSpider exterminationGeneral pest inspection
Crystal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I appreciate the thorough feedback on what was done at our house. We have no issues with pests since using your services. Thank you.

Paid $80–100Great priceRodent exterminationSpider exterminationGeneral pest inspection
steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service On time. Provided a very thorough inspection of the areas

Paid $80–100Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Shane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tegon was very personable in his communication with us. Professional! He is an asset to your company!

Paid $80–100Great priceSpider exterminationGeneral pest inspectionCockroach extermination
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome job!

Paid $100–120Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just a perfect job as usual and very polite. Since we started working with Vertex we are very happy and pleased with the results. Thank you very much

Great priceHome inspectionHornet & wasp exterminationRodent extermination
ScottLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Zaylen did a great job

General pest inspection
Tami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The service was great! Daniel let me know what he was going to do for the service and answered the questions I had. He was kind and did a thorough job!

Paid $100–120Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Russ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Again!! Our service was top notch!! Zaylen went out of his way to take care of our property. Thank you!

Paid $60–80Great priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Alicia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Robert did a great job and I’d highly recommend this company. We’ve only ever had great experiences.

Paid $120–140Great priceSpider exterminationGeneral pest inspectionAnt extermination
Tina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Drayker Schulz arrived in a timely manner, and outlined what he would be doing today. He then asked if there were any new issues that had cropped up; there were none. He then completed the service very efficiently. I am very pleased with the service Vertex (& Drayker) provide.

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Technician was friendly and in and out in reasonable time.

Paid $100–120Reasonable priceGeneral pest inspection
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful job! Very kind and thorough!

Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Rose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Awesome Job, & Friendly

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Jackie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our technician did a thorough job; he even found two wasp nests that I had not seen. Important as my spouse is very allergic to bees.

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination

Show more general pest inspection reviews (119 more) →

Price

$1080% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 67%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination169$58–$133
Spider extermination165$76–$166
General pest inspection159$58–$128
Hornet & wasp extermination137$91–$282
Home inspection122$58–$164
Rodent extermination106$83–$323
Ant extermination53$76–$214
Flea & mite extermination20$99–$323

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